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Baptist Health Nursing & Rehabilitation Center

297 North Ballston Avenue,, Scotia, NY 12302

(800) 558-0653 (Caring Family Advisor™)

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2.5

(14 reviews)

Care Offered: Nursing Homes
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About Baptist Health Nursing & Rehabilitation Center in Scotia, New York


To learn more about this provider’s license and review other available state reports, please visit:
New York State Department of Health Adult Care Facility Directory

Map of Baptist Health Nursing & Rehabilitation Center

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Reviews of Baptist Health Nursing & Rehabilitation Center in Scotia, New York

2.5

(14 reviews)

  • Facility

    3.0

  • Staff

    3.5

  • Food

    2.2

  • Activities

    2.3

  • Value

    2.8

susieq

1

July 3, 2024

I am a friend or relative of a current/past resident

My husband was there in long-term care. It proved to be his demise. I believe many of the staff provided only what they were supposed to do. On one occasion, his bed was unmade and lunch tray was still in the room at 2 p.m. No one wanted to answer a question - it was easier to say " I just came on." For about 2 weeks, there was feces on a pillow in the bathroom. Unfortunately, my husband passed away on Memorial Day. We are still missing shoes, slippers, a belt and pants. When we needed it, it was very unfortunate that Baptist Health was the only facility with an open bed. Please do your homework when looking for a nursing facility for a loved one.

Avknauf

1

June 11, 2024

I am a friend or relative of a current/past resident

All I can advise is to never send a loved one here. My father was there for two weeks of rehab after a month long hospitalization. There was zero case management. They sent him home without ever sending any referrals for in home OT/PT or skilled nursing that was desperately needed. That left us all with trying to care for him and set up services leaving him with nothing for over two weeks. We had to use his primary care to start all over again. They will not care for your loved ones, there is zero accountability or follow up.

Smiley

4

April 26, 2024

I am a friend or relative of a current/past resident

My aunt was in baptist for 4 weeks. The rooms were clean, if I could give less for the kitchen and the food I would give them a 1. Never knew when you were gonna eat, then food came up all different times and when it did it was cold. Nursing staff some days they worked short but the staff on rehab were great always passionate and caring. AL he is exceptional. Linda she always was helpful and pleasant. Therapy dept. was wonderful.

ReviewerFC070323C

3

July 8, 2023

I am a friend or relative of a current/past resident

My wife is in Baptist Health Nursing & Rehabilitation Center. We didn't have much choice. It was the only place nearby that had an opening. I think they're somewhat understaffed. I'm not impressed with the meals they serve. The staff members are friendly people. They care about their jobs. I have no complaints about the people there. The food is institutional. There are fruit and vegetables, but the vegetables are usually overcooked. What's inside the sandwich is overcooked and dry. The place is nice and clean. It's very different from some of the assisted living places I've seen in that it's not at all elegant. It's like a school building or something like that with very little decoration.

Keith

4

March 27, 2022

I am a friend or relative of a current/past resident

My mother is in Baptist Health Nursing and Rehabilitation. I'm happy with them, they seem to be doing a good job and the staff is pretty helpful. I'm happy with the amenities. I have not tried the food, but it looks very good. The girl there works Monday through Friday, and she does music activities with them, takes them for walks down the social center, and games. I like the friendly staff.

Karen Ambros

5

September 8, 2019

I am a friend or relative of a current/past resident

All of the staff were responsive, informative and professional.

Kdrezelo

1

July 13, 2019

I am a friend or relative of a current/past resident

Do not go there. When my dad was there I was in the from 8 in the morning to 8 at night. Saw the nurse once in there. One aide was very harsh with him told the nurse and felt it was a laughing matter.

stupidscreenname

1

September 6, 2017

I am a friend or relative of a current/past resident

Do not go here or put anyone here!!! My mother in law was there for a fractured hip after surgery to repair. Every once in awhile they would give her Tylenol for her pain for her FRACTURED HIP!!! We would speak to them about real pain medication that would be given to her at regular intervals and you'd think it was resolved and then the next day she would be in terrible pain and what would they give her? Yup, Tylenol. Also, her leg was supposed to be elevated because of the injury and surgery, a week later, it is still very bruised and swollen, because they weren't elevating it or anything, something third graders would maybe know to do. They took her off of one of her medications for Alzheimer's without telling us, we only found out after we pulled her out of there and she began having symptoms. And she was in the same clothes for several days because they thought she didn't have any others, we gave them 4 days of clothes. They only said this when we asked why she was in the same clothes. So basically they had an 85 year old woman in the same dirty underwear for 4 or so days, so they didn't think to ask us, and didn't think how nad this was for an 85 year old who gets UTIs, and didn't notice when or if they bathed her? And if they bathed her, they just kept putting the same dirty underwear back on her? They eventually, days later, found one robe, they never found the 4 sets of clothes we brought there and did not apologize and did not return calls to us to figure out what was happening. She would press the call button for help going to the bathroom and 20 minutes later we would have to go and make someone come and help. I don't know if the actual physical therapy was good or bad, but it wasn't worth the abismal care they provided, or didn't provide. Terrible place, do not use them!

Gretapp

1

May 25, 2015

I am/was a resident of this facility

I had a knee replacement and went there for PT. I often get UTI's after surgery and I did this time, it showed up the 2 nd day I was there. I pleaded for antibiotics and they said that my urin had to be sent out to be cultured. When I visit my Doc for this cronic problem she gives me antibiotics and sends out for a culture and when the culture is back she adjusts the meds if necessary. I was in agony and by day 3 I was totally incontonent. Here is the unbelievable part, I asked them for a depends or even a panty liner and they said no, because I came there to get better and I didn't need anything like that upon arrival and how would it look in a chart because I had been brought there to progress not regress. I could not believe my ears! I hung in for 2 or 3 more days with no meds I had my husband smuggle me in supplies. I think it was day 4 or 5 that I finally left AMA. The very next morning I went to my Dr. and she could not believe it either. She did the basic dip test that they do in the office lit up like a Christmas tree I was feeling 100% better after 1 day on meds. 4 days later I got a call at home from Baptist saying I had a bladder infection and should have stayed so I could be properly medicated! They Suck. I have severe Rheumatoid arthritis and have had a minimum of 15 hospital stays and I have always been satisfied. I'm not the type of person that complains. I'm having my other knee replaced next month and I will never go there again for anything.

Donna73773850

1

November 28, 2013

I am a friend or relative of a resident

My mother was at Baptist Health Nursing and Rehab for a rehab. It was so understaffed that every time you asked them to do something for Mom, they'll say, "Well, I can't do that right now because I have so many people to toilet before lunch and blah, blah, blah…" It wasn't that the nurses and the caregivers didn't care, they did. At one time, we would find Mom in a wheelchair in front of the nurses station not being able to breathe very well and no one gave her a breathing treatment. They didn't even know if she was supposed to have a breathing treatment, they didn't know that she was on Coumadin, etc. I just found that very unnerving. When she was in another facility, she was always on the move, but here, she was like stuck in a room or she would be sitting in her wheelchair. She would only have therapy once a day. She was there for physical therapy but they put her in a nursing home section. They also put her in a room without any air-conditioning. She is a COPD patient and there was no air-conditioning in her room. The new wing had air-conditioning and the halls in the old wing had air-conditioning, but the rooms there did not. I was floored. We just pulled my mom right out. I would never send anybody there.

Frank12

3

July 15, 2013

I visited this facility

The Baptist Home is an older facility, but it is nice and functional. The staff seemed fairly knowledgeable. Everything there seemed to be a bit smaller. It's older, but probably well-established.

supmeh

4

June 13, 2012

I am a friend or relative of a resident

Overall the staff seemed very helpful. A few of the doctors and professionals were not the nicest, but the nurses and help were great. They understood how we were feeling and did their best to comfort us in regards to the situation. They accommodated any needs we had without question and did everything in their power to make the stay better.

npisano29

3

December 8, 2011

I am a friend or relative of a resident

My Grandmother was placed into this Facility and it was an alright place. My grandmother hated being there because she felt her independence was basically stripped. This nursing home wasn't the best experience my family and I have experienced. They would never have her ready on time when we wanted to pick her up. When she passed away and my family went to clean out her belongings they found mice droppings in her drawer. I wouldn't recommend this place to anyone really. Although they seemed nice, I wasn't happy with how my grandmother looked in that place and the condition we found her room.

S. Wetzel

4

October 20, 2011

I visited this facility

The Baptist Nursing center provides care for mostly geriatric patients on both and short-term and long-term basis. The building is well maintained and never carries that medical facility smell so many institutions carry. The staff at the administrative and nursing levels all do their best to meet the needs of every patient individually. They do their best to create a sense of community throughout the facility. The nurses are well trained and most have excellent bedside manner. Some of the staff are a bit less friendly than others but none are mean, just more reserved than others. The facility does use a nursing agency to help fill in their staff when there are nursing shortages. Sometimes the nursing staff has to take on heavy patients loads but they never skimp on the care of the patients. The food is well prepared and special care is given to the nutritional needs of each patient individually. The entire staff works with patients to help them maintain and improve their strength. The feeling with even long term residents is to help them meet their goals in every way possible. The facility has had some incidents in which a patient has fallen or wandered off their floor but nothing tragic happened during my time working here. The patients always seemed content, even those who were restless and yearned to be back home. The facility holds community activities and does excursion into the community like visiting parks and going for holiday trips. Overall the facility is well maintained and welcoming.

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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