Brookdale Lakewood

Douglas

I toured Brookdale Lakewood. The sales and marketing director, Scott, was wonderful and very professional. I cannot say enough nice things about him. The community itself was beautiful. And the nurse, Sharon, was very helpful and caring, too. They came to the assessment of my father the same day, so I couldn't have asked for more. They were very professional, and I would recommend it to anybody. It's a two-story building. There's a lovely, very large dining room. The general common areas were decorated very lovely and very spotlessly clean. The staff was very friendly. The grounds were manicured. There are beautiful grasses, trees, and shrubs. It looked like a resort.

Kathryn

My aunt used to live in Brookdale Lakewood, which was fantastic. It's a beautiful facility but she needs more care so that's why she moved. Our experience with them was outstanding. It's kind of a family community in the sense that everyone treats you so kindly and they're welcoming. It's just a lovely place, they had delicious meals and it's very clean. I haven't tried the food but my aunt loves it. She didn't care to participate in their activities but there were lots of activities going on with folks. They had a movie room, there's a beautiful walking path behind the facility that's all paved, with beautiful trees, it's just a lovely setting. She was in a very nice 2-bedroom apartment. It had a pretty small kitchen, but she didn't need a kitchen, it had a refrigerator, microwave, and sink, the bathroom was a good size with a nice shower, and so forth. It's a good size, the closet was huge with lots of room. The staff came when you needed them, within a couple of minutes. Everyone was wonderful. It was not cheap, but it was worth it because of the terrific care my aunt got.

John

I went to Brookdale Lakewood yesterday. It was a very well-done tour. They did a great job. The gentleman, Scott, did a great job of showing me what was available and the other options. Everything was good. The rooms were very nice, well taken care of, and in very good shape. There's a refrigerator, a sink, and a bathroom. They have outdoor spaces, too, and very nice as well. There is a very nice courtyard and a very wooded area. It's a very nice, quiet, and serene place.

Tina

I toured Brookdale Lakewood. The staff was excellent. It felt very welcoming. He took a lot of time to explain everything very thoroughly, and he showed every aspect of the facility that would involve any resident there. He's the only staff member I really met, but I was very impressed. The setting was nice. It's kind of set back off the main road and some woods. It's also rather beautiful on the inside. It's like you're in a really nice hotel because it's clean and well kept. The dining room was very pretty. They had flowers on the table and I was kind of impressed by that. I saw a couple of sitting rooms, and they looked really nice and comfortable. I saw a studio but there was no separate bedroom, and that would be my only drawback on that. It's just basically one room and a bathroom. However, the bathrooms themselves were handicap accessible. The landscaping looked very nice. They had a patio that faced out into the woods. It's a very nice country-like setting. They will take care of medications. There's a little extra charge for laundry. I was treated very well on the tour and it was a beautiful facility from my impression. I was only there for a couple of hours, so it's hard to get an overall view of what it would be like to live there.

Reviewer#LD010423B

I toured Brookdale Lakewood. It was extremely clean and attractive. It was in a beautiful location, but it was remote. It was a very quiet place. But for people who want to be busy all the time, there isn't a lot to do. There was no gym facility and there was no means for doing physical exercise other than in-building classes that were led by an instructor. I only met the man who led me on the tour, and that's the only staff I met. They were on a COVID lockdown. And so, there were very, very few people visible. The people that we met seemed to be very nice. There was no food service because of the COVID lockdown, everybody was being served in their rooms. They only had a sidewalk around the building, which they call a walking path, but it's a sidewalk that goes around the building. There's no provision for being outside and exercising outside. There's nothing to do outside. We were told that there were physical exercises like chair yoga that are led by an instructor, but that's all they offer.

Randy

I toured Brookdale Lakewood. I thought it was excellent. The rooms were nicer than the other facility I visited. They were more like hotel rooms rather than dorm rooms. The dining area was very nice. The grounds were quite nice because it's more secluded. It's further than any busy road and has nice views of the woods, and I imagine deer, and all the other animals. The staff were very nice too. The Director especially, spent some time and is very cordial. They followed up a few days later, but by then our plans had changed. There the people are mostly hanging out in groups; I didn't see any activities like a game or something. They might have been playing the game, but they were sort of sitting around and they look good. They have laundry, a barber shop, and a hair salon.