Sunrise of West Essex

Audrey

Sunrise of West Essex seemed very nice, but it wasn’t a fit for my aunt. They have nice, pleasant people. They have shared apartments, so you do not have a private bedroom. It was all open, there’s no privacy, and you would have to go to studios, or one-bedroom if you want one. They have activities, and they have rooms for Medicare.

Happy t

Don't be fooled by what they say to you during a tour. Looks can be deceiving. The place is beautiful. The food sounds good but tastes horrible, it's saddening that these residents pay a fortune and can't have a nice tasting me (I've ate there a couple times). The care managers are quiet rude when you ask them to do something for your loved one. The executive director does not know what he is doing and there is rarely any fun. Residents get charged for EVERY LITTLE THING. I heard a resident comp...

Amy34

Sunrise of West Essex was very nice. I would have been happy having my mother there, but we chose the other Sunrise just because it was closer to me.

Caring9944

Sunrise is a very nice facility, the staff was very friendly, and the dining room was very nice. The lady was telling me that they had recently renovated, and everything was very nice.

Patricia89327750

I was very pleased with the Sunrise facility. The residents seem very happy. I actually ran into a family friend whose mother and grandmother are residents there; I had no idea. My husband is doing much better now, but if the time would come, I would definitely consider there. The staff is wonderful. Their food looked and smelled absolutely fabulous, and the residents were talking about how wonderful it was. They have movies, casino nights, and they go shopping. They have an outside vendor that...

Caring78527850

Sunrise was clean. It was very nice. Everyone was personable and inviting. They toured us around and offered us refreshment. They were very accommodating with my aunt, who asked a lot of questions.

mommy223

Sunrise at West Essex by far sets the standard for senior care. When I walked in I was great by almost every employee. My Mom looked great all the time, and they took great care of her. I recommend Sunrise to all my friends.

NJhamster

I feel at ease with my aunt there.

May0389

We chose Sunrise of West Essex for my mother-in-law because I was a local in the area and it had a nice feel to it. The atmosphere had a nice homey feeling and there were a lot of activities. They took care of the residents. It was an all-around nice place compared to the others. I would recommend this facility though it was a little expensive.

rosie2

Workers are attentive. However, I would ask how many are available from the 10 p.m. shift to 6 a.m. In other words, how long does it take for someone to respond to a pull cord during those times. Also, I read where someone said there are snacks out. There used to be fruit as apples and bananas. This is no longer the case and instead there are packaged saltines and graham crackers. The food is about equal to hospital food, and could be healthier. There are things to do to socialize but the ...

niteb4xmas492

I felt uncomfortable at times because most of the patients have dementia or Alzheimers so it was hard to handle this. The staff did not pay much attention to me they were more focused on the patients and doing their job. With these residents I would play board games and take them for walks around the area. Most of these people were not allowed to leave at all, unless they were attended. Also, the food was horrible, and they knew this. They had no other choice of food,

Columba

From what I've observed, the Facility shows little or no interest in residents. From what I've found, they charge for every little thing and it winds up costing a fortune to have a loved one there!!!

Provider Response

gabbi one

Don't expect total attention for your loved one as they tell you... There is lack of communication. They charge for every little thing..

SlyJacqu

Sunrise at West Essex was the nicest of all assisted living homes that I have visited. The staff was extremely friendly when giving me a tour. The residents were all dressed neatly and appeared to be happy and enjoying the company of others around them. There is a dog living in the assisted living facility which also helps give a home feel to the place. For meals the food looked and smelled delicious. Sunrise at West Essex sets the standard that all other assisted living facilites should tr...

purpledolphin

Sunrise at West Essex looks more like a gracious old Victorian home than a senior care facility. I loved the big front porch area, friendly cats, classic furnishings and the personal vintage photos of the residents when they were younger. The staff seemed genuinely warm and caring - I noticed how often staff members would put an arm around a resident or a hand on a resident's shoulder. The residents looked happy and well cared for. Although they were not all in good health, everyone was dressed...