Bentonview Park Health & Rehabilitation

Laurel

Bentonview Park would take my husband, but I didn't like the interviewer. I didn't stay there long enough to find out anything. I just went to the rooms. It's not dirty, but it seemed to be overcrowded. I didn't have a good feeling. The rooms were like a normal small double room with two beds in it. The place didn't smell.

cmbeever

I recently placed a loved one in this facility. The decision was not easy. I live in SC. The staff was attentive and caring. They called me with updates. Whenever i contacted them they were there willing to answer all of my questions. I am so appreciative of everyone . The social worker called me, the activities director called me, the nurses called. I am impressed.

jowill

My brother was admitted in October 2016 and will be moved to the Missouri Soldiers home in just a few days. I had serious concerns about this facility after reading the reviews. I soon discovered that they have recently changed the management staff and started making improvements. I have visited regularly over the last several months and they are improving the facility and overall personnel. It is now much cleaner, better maintained, and the all the staff seem eager to help in any way. Compared to many other facilities I would recommend this one; I would not hesitate to stay there if needed. It's not the Ritz Carlton but if you are on a budget its above the average.

Hwheyes

Please if you love your parents or whoever your loved one is please never put them here. It is horrible the staff is rude. Mostly the food is an identifiable. This is been the saddest thing I have ever gone through. Overall they have received one star out of five? How this place is even still open God only knows! After my dad has been here a month he has already acquired a pressure sore on his bottom. He has fallen several times now not only having a hard time walking he is in a wheelchair due to a broken arm. They let him lay in the bed or a week before sending him to an orthopedic doctor. He then developed an infection in his bone.

progressive

There is never an excuse to be rude to an elderly patient! I was in there for the first time visiting a family friend and I was so surprised to see a nurse arguing loudly with a elderly woman! I actually had to step in to say this was not appropriate behavior towards an elderly person! All I could think about is how bad are they when people are not looking? There were some very nice workers also but they seemed timid when asked questions. I think "UNDERCOVER BOSS" is what this place needs because I can not imagine the owner condoning the bad behavior that goes on in this home. it also smells in there and I had a lady ask me if I could get her a bath she had not been cleaned in 4 days.. I really hope they get more good help in this place these patients really need better care

ringostarr

The thing that bothers me the most is watching patients that need help with their food at dinner time. One of the patients has a illness that causes her to thrash around. She spills her beverages etc. and I've watched her roll around the room in her wheelchair begging for help. They tell her later. She gets food everywhere and I've seen them leave the mess on the table until her next meal. It is not the staff's fault. They are understaffed. It is not a warm atmosphere. Patients are put in the hallway. Not much stimulation. I've seen urine dripping out of the chairs. My loved one has had several urinary tract infections. They went a year with no hairdresser. Getting your hair done makes you feel better about yourself. The staff is nice and they do the best they can.