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Crestwood Village Assisted Living & Memory Care

2378 S. Lincoln Rd, Mount Pleasant, MI 48858

(855) 638-0838

Verified Partner

4.6

(33 reviews)

Offers Memory Care and Assisted Living
Top rated on Caring.com

2023, 2024

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Reviews of Crestwood Village Assisted Living & Memory Care in Mount Pleasant, Michigan

4.6

(33 reviews)

  • Facility

    4.9

  • Staff

    4.7

  • Food

    4.3

  • Activities

    4.6

  • Value

    4.6

Top rated on Caring.com

2023, 2024

Deanne Travis

5

October 10, 2024

I am a friend or relative of a current/past resident

The rooms are very nice! The staff is awesome! They have so many activities available too!

Provider Response

Hi Deanne, Thank you for your review! We appreciate your feedback and are glad to hear about your experience. If you have any questions or need assistance, feel free to reach out!

Wonderful

5

October 9, 2024

I am a friend or relative of a current/past resident

Crestwood is wonderful! A beautiful community that includes everyone. So many fun activities that it is hard to attend all of them. The staff is very kind and respectful. Grateful that both of my parents are there~their third year!! Thank you Crestwood!!

Provider Response

Hello, Thank you for your review! We appreciate your kind words about our team and community. If you have any feedback or need assistance, feel free to reach out anytime!

Michele

5

June 18, 2024

I am a friend or relative of a current/past resident

My dad recently moved into CRESTWOOD of Mt. Pleasant. Move in process was very seamless. All the staff are very nice and helpful. Rooms are very comfortable and spacious. My Dad is slowly adjusting to his new home because of all the support from Autumn and her staff. CRESTWOOD was the right choice for my dad.

Provider Response

Hi Michele, We appreciate your review! It's great to hear your dad is finding everything at ease in our community. Please let us know if there is anything you need. Thank you!

Heidi

5

June 10, 2024

I am a friend or relative of a current/past resident

My Aunt has lived at Crestwood for 3 years. She loves to have found a great place to live and has a very active social life. There are activities to patricipate in every day if you choose. The staff is friendly and really cares about the residence. They are also well trained meet the needs of the people they care for. I highly recommend Crestwood Assisted Living! HeidiGraham

Provider Response

Hi Heidi, It's wonderful to hear that your aunt is enjoying her time at our community and staying active! We're fortunate to have a dedicated Life Enrichment Director who consistently ensures our community is bustling with activities and events for residents to enjoy if they choose. Thank you for your recommendation—we truly appreciate it!

Jennifer

5

April 22, 2024

I am a friend or relative of a current/past resident

Recently my aunt moved into Memory Care Unit at Crestwood, Mt Pleasant. The food is good and the activities keep her engaged. But, it’s the staff at Crestwood that sets them apart. From the first day, Andy in maintenance, along with other staff members have been there to lend a helping hand. The director, Autumn, has had an “open door” everytime family need reassurance or to listen to our concerns. One day, shortly after my aunt moved in, she was having a tough day, refusing to eat, drink or take meds. I watched as the staff cared for her with so much kindness and compassion. The staff member came in several times trying to get my aunt to take her meds. Each time, the staff member was pleasant and patient with my aunt, treating her with respect. It was at that moment I knew found the perfect place for my aunt at Crestwood! I feel Crestwood has some of the best staff in the field!!

Provider Response

Jennifer, thank you for sharing your positive experience with us at Crestwood Village! We are thrilled to hear that our team has made such a positive impact on your aunt's care. We are committed to providing exceptional service to all our residents. Thank you!

Abbynormal

4

April 1, 2024

I am a friend or relative of a current/past resident

The rooms are nice. Not sure about the food. I did have some minor issues these last couple weeks. I would recommend putting initials on EVERYTHING that involves laundry. Staff is great. Communication needs a little bit of improvement. But overall good place.

Provider Response

Hello Abby, Thank you for your review. We're glad to hear you are enjoying your apartment. We understand that our residents have different preparation and food preferences, and we always encourage them to voice these at our monthly food meeting or directly to the Executive Chef. We value the importance of communication and would like to learn more from you about how we can improve in this area. While we have processes in place regarding laundry services, we do agree that it can be helpful to label clothes and personal items. We would like to learn more about your experience, as we are always open to feedback on how we can improve. Please call the community and ask to speak with our Executive Director. Thank you!

Sue Foote

5

March 19, 2024

I am a friend or relative of a current/past resident

Wonderful staff, who are very patient and considerate. Lots of fun activities for the residents to enjoy and learn. Always clean and my dad never complains about the food, so that is amazing!

Provider Response

Sue, thank you so much for your kind words! We're thrilled to hear that your dad is enjoying his time with us and that you appreciate the care and activities we provide. We strive to create a positive and engaging environment for all our residents. Thank you for your feedback!

Mary

5

October 14, 2023

I visited this facility

We were very happy with Crestwood Village Assisted Living & Memory Care. The staff was very friendly and informative. Right away they seemed to know us and made us feel welcome. They had wonderful rooms. The residents were out and about, and they seemed very happy. It was a smaller facility than what my dad is used to, but they had nice little courtyards to walk around in. They did have a fitness room and a movie room. They had events that they did every week.

amyk72

4

August 9, 2023

I am a friend or relative of a current/past resident

The facility is very nice - beautifully clean, quiet location and the employees have all been very helpful and nice. There are several choices in room sizes - the size of all the rooms is very generous.

Joey Bridget

5

July 26, 2023

I am a friend or relative of a current/past resident

Our experience thus far has been amazing, When looking at facilities, Crestwood checked all of our boxes, Safety/security, levels of care, staffing, and the ability to have a pet. The rooms are very spacious; we were able to bring "Home" to our loved ones new space without worry. The staff has been a joy to deal with, everyone has a smile and someone is always available to answer a question. There are plenty of opportunities for activities or to just relax in the calm atmosphere of the units.

Kelly and Pam

5

May 16, 2023

I am a friend or relative of a current/past resident

Our mother was treated very well while she was there. Rooms were lovely, staff was wonderful, activities were great. Thank you.

Family Member 23

5

May 10, 2023

I am a friend or relative of a current/past resident

Crestwood is a beautiful facility with friendly staff and residents. There are many different activities always going on so the residents always have something they can do. The staff is always encouraging everyone to join in and really engages with their residents. Our loved one really enjoys the musical performers that come in several times a week. The room options are nice and we appreciate the maintenance man Andy who has helped us on several occasions. Transitioning your loved one is hard but Crestwood has been a great place for him to move and settle in for this season of life.

Lacie05

5

May 6, 2023

I am a friend or relative of a current/past resident

My Mom lives at Crestwood Village and loves it. She has not been there very long but we feel we made the right decision. We were very comfortable with everyone from when we toured to choosing to place her there. Everyone there is so nice and helpful, the rooms are spacious and clean. My husband and I were there visiting during lunch time and mom stayed in her room, they brought her tray to her and the food was great. Both my husband and myself tried the meal and it tasted like home cooked food and the dessert was delicious . We took mom to play bingo before we left and she had the biggest smile on her face. We know we made the right decision with choosing Crestwood for her and we are so happy that she is happy there!

Jarndt

5

May 5, 2023

I am a friend or relative of a current/past resident

The staff is very caring. The rooms are clean and the housekeeping staff is always present. I never worry that my mom is alone because they include her in all of their many activities. My mom says she enjoys being able to help when they make cookies. She loves music and they have many activities that include music.

ccf3

4

May 4, 2023

I am a friend or relative of a current/past resident

Staff is helpful, friendly and appears well trained. Facilities are clean, comfortable and safe. The room is well laid out and efficient. Overall a very nice place to be. The only nit to pick is the food. It's good quality, if a little boring at times, but if you're used to a low carb diet, the menu will not quite hit the mark.

Provider Response

Hello, We appreciate your review and are thrilled to hear you're having a great experience in our community. In regards to our menu, we always offer our changing weekly menu and our "always available" menu that provides choices that we always have ready if you don't find what you like on the weekly menu. We also encourage residents to request a ½ portion or to substitute the side items and request a tossed salad with the protein item listed if they're looking for low-carb options. To learn more about how we can accommodate food requests, please connect with the Culinary Manager or Sous Chef. Thank you!

Cyndi L.

4

March 2, 2023

I am a friend or relative of a current/past resident

My parents both currently reside at Crestwood Village. One parent is in the Memory Care Unit and the other parent is in an Assisted Living Unit. The staff has been very receptive to the individualized needs of my parents and requests of my siblings and I. It has been a huge comfort to know that someone is available 24/7 to help with whatever is needed for my parents. Crestwood offers many activities that provide great socialization opportunities as well as in house doctor visits, hair cuts and podiatrist visits.

normb1

5

January 20, 2023

I am a friend or relative of a current/past resident

Friendly staff, safe environment clean facility. Piece of mind that dad is taken care of.

nansh

4

October 15, 2022

I am a friend or relative of a current/past resident

I would have encouraged them to make sure their family member participated in the activities. I would encourage them to ask for feedback especially from doctors and helpers who work with the facility I would encourage them to interact with and learn the names of the staff. I would also say that this community is willing to listen to concerns you may have, and offer some suggestions for those concerns. I would like to say the staff is wonderful. Everyone I have met at Crestwood genuinely cares about the residents. Even though there are times when they are tired, they don’t fail to give a smile and an ear to those in need. To summarize, I highly recommend this facility. The more you put into it, the more you will realize how special it is.

Joe Brickner

5

October 11, 2022

I am a friend or relative of a current/past resident

The facilities are clean, nice looking, and well laid out. The staff takes good care of my parents, are very pleasant, and are readily available. The rooms are appropriately sized and well-kept. Activities are available and appropriate.

Karen Graef

5

September 23, 2022

I am a friend or relative of a current/past resident

The staff is extremely kind and caring. I think they go above and beyond My 89 yo parents love their spacious room (with small outdoor patio.) This morning Crestwood took them to the Pumpkin patch and they both loved it. There is a variety of food and it is so great that I no longer have to worry about them. They are in good hands! Thank you Crestwood!

ReviewerRD#081422p

4

September 16, 2022

I visited this facility

I toured Crestwood Village Assisted Living & Memory Care. It was very clean and nice. The staff I saw seemed to be friendly and caring. It wasn't smelly. The rooms are nicely laid out. It was a very nice facility. I saw assisted living and memory care. The person who toured me was very helpful. The follow-up person gave me a call, too. The facilities were good. They have an outdoor courtyard.

KTwo

5

September 7, 2022

I am a friend or relative of a current/past resident

The two room apartments are spacious and have a great patio outside the sliding door. Staff is wonderful and the food options great. Never a complaint on the food!

sdoerr99

4

September 6, 2022

I am a friend or relative of a current/past resident

I know the world is now finally coming down from all of the Covid protocols, so activities have been at a minimum, but maybe those activities need to start back up. The residents are probably pretty bored, I know my Mom would like to play cards, etc. like they used to there. In general, the care seems very good. Crestwood owning and operating a handicap- equipped van would really help for Dr. appointments, basic shopping and just to get out of the facility some times. Thank you, Steve Doerr

Provider Response

Hi Steve, Thank you for your review. We are so glad you appreciate the care your mom has been receiving. We understand that Covid has been difficult and we are excited to be getting away from it. We love your idea of getting some card games going with the residents so much so we brought it up to our Life Enrichment Manager, and she is super excited about it too. In the future we recommend that you bring up these ideas directly to our Life Enrichment Manager. To do so you can call the community and ask to speak with them. Thank you.

Jim

4

December 2, 2021

I visited this facility

I went to Crestwood Village Assisted Living & Memory Care. It was a nice facility, it's fairly new, and it looked like it offered a lot there. However, there's a funeral home right off the back window of the retirement home. It's kind of ironic that they have that. The staff was very professional, very thorough, and very detailed on everything they had to offer there. The rooms seemed pretty nice. The one that she showed me would accommodate two people and they were nice. It was a newer facility, I mean, new within the last five years. Overall, a good impression. Wide-open walkways and spaces, it was decorated nicely and it just seemed very clean.

George G

5

October 1, 2021

I am a friend or relative of a current/past resident

The rooms are very spacious and very well kept. The staff is very helpful and informative. They are always eager to keep you updated on your loved one.

Darlene LaHaie

5

September 30, 2021

I am a friend or relative of a current/past resident

Crestwood is very well organized and employees are very caring and professional. They have been trained well. My husband especially loves the food and I appreciate the nutritional value of each meal. Food portions are geared for individual residents and a snack a day is very much appreciated. All aspects of a resident's needs are creatively analyzed and followed through by caring staff members. We are very satisfied with the services we are receiving at Crestwood Village.

KirstenNicholson

2

September 30, 2021

I am a friend or relative of a current/past resident

Your resident family member will have a hard time getting feedback from the staff when there are problems. It will require you to advocate for them to get anything fixed or changed. The food leaves a lot to be desired.

Provider Response

Thank you for your feedback. We would like to connect with you directly to learn more about your experience. Unfortunately, our Executive Director reached out to you and has not received a response. As an organization that is always looking to improve, we welcome feedback from the residents and families we serve. We encourage you to return her call. Thank you.

Elizabeth Kirby

5

August 15, 2021

I am a friend or relative of a current/past resident

My family has peace of mind knowing that our mother is settled in a supportive and loving community. She has a beautiful room that is kept immaculately clean, loves her daily meals, and always has positive things to say about the staff. There are daily activities and holiday celebrations that keep the residents actively engaged. We are very happy that we chose Crestwood and are confident that she receives the daily care and attention that she needs.

johnl1957

5

August 12, 2021

I am a friend or relative of a current/past resident

The staff is great. Everyone is very helpful. The activities keep everyone engaged. My mother continually tells us how much she loves it there. That's the best anyone could hope for.

idema1th

5

July 27, 2021

I am a friend or relative of a current/past resident

Crestwood Village Assisted Living is more than just a facility, it is a home and a family community. The rooms are large enough that families can surround themselves with plenty of their things that truly make their apartment feel like their home. The Staff is absolutely incredible. Everyone is so friendly and welcoming! They have an amazing team of very talented/compassionate individuals that treat your loved ones as if they were part of the family. Residents can hang out with others and socialize on the front porch, tend to the plants/flowers, play Dominos, and even bingo. If you want to read a book or do a puzzle, your loved one can do that too. My parents love everything about Crestwood. One thing I know they really enjoy is the food and not having to cook or do the dishes. They love interacting with the staff and other residents. We feel blessed that Mom and Dad are part of such a loving/caring community.

Talt

5

July 27, 2021

I am a friend or relative of a current/past resident

Very nice facility. Great staff. My friends are very happy here. There is a lot of activities for the residents. I would definitely recommend this home for your loved ones.

Sandra

5

January 18, 2019

I am/was a resident of this facility

Crestwood Village is very clean. The care workers are very cordial and very good. They really care about the work they do. If somebody's got a problem, they're very patient with you. The meals are good and aligned with what you're supposed to have. They have a menu where you could have a choice of what you would have. They have a lot of activities for people to do like bus rides, painting class, different crafts, and people playing instruments or singing. We also have balloon volleyball, dominoes, and all kinds of card games. The price is a little pricey than what it should be though.

rsmith001680

5

August 23, 2016

I visited this facility

I visited Crestwood Village. It was very nice. They’re building a new building, a new addition. They had many different things there, but I can’t recall them all. Their male program was very good. They gave me free lunch, and it was very nice. The people were very friendly and showed us around.

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Costs for Crestwood Village Assisted Living & Memory Care in Mount Pleasant, Michigan

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$5,750

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$5,150

Starting Price

About Crestwood Village Assisted Living & Memory Care in Mount Pleasant, Michigan

Welcome to Crestwood Village, a Leisure Living Community in Mount Pleasant, Michigan. Here, our assisted living option allows seniors to maintain a level of independence while receiving personalized attention for daily needs. For those facing memory impairment, our care team places an emphasis on forming relationships that nurture and support both the resident and their family. At Leisure Living, we form close-knit and caring communities who share in life's journey together. Amenities: Nutritious meals designed to meet a variety of dietary needs Multiple floor-plan options Wheelchair-friendly Walk-in showers with safety bars Interior walking areas Life enrichment activities Housekeeping and laundry services Peaceful outdoor spaces And more Assisted Living: Our Assisted Living community provides personalized care in a comfortable, home-like environment. Assisted Living residents stay active and engaged with robust life enrichment programs and maintain as much independence as possible while being supported by around the clock care. Residents are provided with freshly prepared meals and housekeeping services to meet their needs and allow for a worry-free lifestyle. Memory Care: Moments Memory Care' is Michigan's first trademarked Memory Care Program. We focus on providing a safe, comfortable environment for those experiencing memory loss. Our Moments program balances residents' physical and emotional needs with individualized care planning and specially trained care team members. To learn more about this provider's license and review other available state reports, please visit: Michigan Department of Licensing and Regulatory Affairs Adult Foster Care Search

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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