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Brookridge Heights Assisted Living and Memory Care

1901 Division Street, Marquette, MI 49855

(855) 638-0838

Verified Partner

4.7

(8 reviews)

Offers Assisted Living and Memory Care

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Reviews of Brookridge Heights Assisted Living and Memory Care in Marquette, Michigan

4.7

(8 reviews)

  • Facility

    4.9

  • Staff

    4.9

  • Food

    5.0

  • Activities

    5.0

  • Value

    5.0

Robin

4

January 3, 2024

I visited this facility

Brookridge Heights Assisted Living and Memory Care was really good. We liked it. It was nice. The staff was very good. The rooms were nice. It was just a little bit bigger than what we were looking for. That would probably be the only downside I had on it. We didn't meet as many of the staff. They seemed to just be preoccupied, unlike at the other place where they engaged us. They had rooms and they had sitting areas and so forth. They didn't have a theater room like the other place did, but they had a game room and all that. They had a salon and a courtyard. It seemed very clean. I didn't see anything that put up a red flag. It's near restaurants and a hospital.

Provider Response

Thank you so much Robin, for taking time to share your review of Brookridge Heights. We value your opinion deeply and will share your FOUR Star review with the team members and leadership team. Your feedback is greatly appreciated. Thanks again and we wish you the best. Warm regards, Kathleen

Jessica

5

June 7, 2023

I am a friend or relative of a current/past resident

We chose the Brookridge Heights Assisted Living and Memory Care for Mom, and she moved. What I like about it is that they make the residents feel like they're still very independent in their choices. They have a lot of choices of things, activities that they can do, and then they get to pick and feel like they're in control of what they're doing, and they provide up to seven activity choices a day. Some are very structured, and some are less structured, but they keep the residents busy all day long, and they keep their families very informed. When you're nervous about your parents being lost, or whatever in the building because it's a new space, they do an excellent job about keeping the family aware of what to expect, "Here's what's going to happen, and we're going to keep you updated with pictures and text." They're very communicative. The staff is friendly, caring, courteous, professional, and they take the time. There's certain staff members that take the time to communicate -- it seems very organized because they have certain staff members that communicate with the family daily on what's going on. It's very well laid out, very easy to navigate, but also very difficult for the residents to escape. It's a beautiful facility. There's a lot of outdoor space. They have live music all the time. It's expensive, but my mom has never had more fun in her life. It's a diamond in the rough.

Provider Response

Thanks so much Jessica, for your kind words and positive review of Brookridge Heights. We value your opinion deeply and will share your 5 Star review with the team members and leadership team. Your feedback is greatly appreciated! Warm regards, Rhea

ReviewerFC051123A

5

May 13, 2023

I visited this facility

I went to Brookridge Heights Assisted Living and Memory Care. It was extremely clean. They were very interactive with the people that were there. The staff was very friendly. The placement coordinator, Lindsay, was beyond the moon. She was so nice to me and able to help me and answer all my questions. I was very happy with it. The place was kept up, neat, and semi-modern. They had an activity room, and I was very interested in the memory care unit. The staff was phenomenal.

Provider Response

Thank you so much for kind words and for taking time to share your review of Brookridge Heights. We value your opinion deeply and will share your 5-star review with the team members and leadership team. Your feedback is greatly appreciated! Warm regards, Alison

Dennise

5

November 11, 2022

I visited this facility

We found Brookridge Heights Assisted Living and Memory Care. It turned out to be a very nice place. It was very welcoming, and very open, with a lot of smiles, and a lot of interaction between the staff and residents. We went there twice. It was very, very nice. The tour was very well arranged and very welcoming. The staff who gave the tour was wonderful. She's the director of marketing and she was just fantastic. The meal was unbelievably good. They had tomato bisque soup. The whole thing was wonderful. And just before we left, the cook came out with a dozen cookies for us to take home. They went all out. We were given a table a little bit off to the side, but people from the dining room came in to say hi to us and introduced themselves. The staff came out and introduced themselves as well. The facility was clean. The rooms were bigger than I expected. We chose the deluxe one-bedroom, and as soon as one of those opens, we'll be moving. They offer laundry and housekeeping. They have popcorn nights with movies. They have an activity room for different crafts. They have an exercise class almost every day.

Provider Response

Thanks so much Dennise, for your kind words and positive review about Brookridge Heights. We'll be sure to share your 5 star review with the team to ensure they are recognized and celebrated! Warmly, Alison

Sandra

5

October 11, 2019

I visited this facility

Brookridge Heights Assisted Living and Memory Care was wonderful. If Mom was a little more independent and ambulatory, that was definitely where we would've liked to see her go. The staff was wonderful. I was really impressed. The memory care and the assisted living were almost identical. You would not be able to tell which side was which because they were equally lovely. The location was wonderful. I would recommend that place in a heartbeat. I had lunch there and they had several options. The food was good, and the dining room was lovely. The family rooms and the rooms for the residents were nice. Their memory care unit works with their residents to either maintain their memory or get a little bit of it back, and I have not seen another location with that kind of program. The place was large, spacious, had lots of windows, was clean, and beautiful.

Provider Response

Wow, Sandra! Thank you so much for taking the time to rate Brookridge Heights five-stars. We are ecstatic to hear that your visit to the community went well. If you need any additional information or help, please don't hesitate to reach out. You can reach us by phone, Facebook or in person. Thank you again for visiting, Sandra, and have a great rest of your day. Shawn - Digital Marketing

Wills34

5

September 18, 2018

I am a friend or relative of a current/past resident

My grandfather lives at Brookridge Heights in the memory care community. He is so happy. Everyone is so patient with him as he is in the early stages and gets confused easily. When we were looking for communities in Marquette we toured both facilities. Brookridge's memory care is the absolute best community in Marquette. The staff is wonderful, so loving and supportive. We're a high maintenance family, and the folks at Brookridge have been so patient and helpful to us. We recommend Brookridge Heights 100%! There are so many activities that he's been able to participate in and he really enjoys having things to do everyday, it has given him a renewed sense of purpose. Well done Brookridge! We couldn't be happier.

Provider Response

Thank you so much for taking the time to write this review. We are ecstatic to know that Brookridge Heights Assisted Living and Memory Care has met your expectations so far. We strive on the principle that every single resident matters and we want them to feel that they matter. We do this by building a staff that is caring, loving, supportive, and who genuinely likes being with the residents. We also do this by providing a wide variety of activities so that everyone can participate. We are glad to know that you have seen this and that ultimately, your grandfather is happy. If you have any questions, don't hesitate to reach out to us either by Facebook message or phone. Thank you again and have a great rest of your day. Shawn - Digital Marketing

Ellie12

5

September 18, 2018

I visited this facility

Brookridge Heights is an absolutely beautiful community. My friend's sister lives there and I visit her frequently. I can't say enough positive things about the staff and the kindness they show each resident. The community is always clean and warm, it feels like a home. You can truly see that the staff cares about the well being of the residents and they treat everyone with dignity and respect. Brookridge Heights is the best assisted living/memory care community in Marquette County. Take a tour, you will be glad you did.

Provider Response

Thank you so much for taking the time to write this fantastic review for Brookridge Heights Assisted Living. We fully believe that to make an assisted living a home you need a staff that shows kindness, the environment fees like home, and treating everyone with respect. We are glad that you get to feel that every single time that you step into Brookridge. If you ever have any questions, don't hesitate to reach out to us either by Facebook message or phone. Thank you again and have a great rest of your day. Shawn - Digital Marketing

Simmers16

4

April 28, 2012

I am a friend or relative of a resident

Brookridge Heights assisted living and memory care I would have to say is one of the nicest facilities in the are. I had a Grandfather that lived there so I visited him quite a bit and like I said above I have been to many of the homes so I have something to base my opinions on. First off the staff is always very friendly and willing to help with what ever is needed, which isnt the case at alot of other places, they all seem like they really care about the residents and its not just a job. The facility itself is very nice and clean, it always smells fresh which is hard to do in an environment like this. Now with the recent addition of the memory care unit they can now better serve another group of patients that need special attention. My Grandpa is someone who like his food and he never had a complaint about that, he enjoyed everything they made for him and even when he couldnt certain things they made sure he always had something good that he could eat. I would recommend Brookridge to anyone that needs to make the tough decision to put a family member in a nursing home or assisted living.

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Costs for Brookridge Heights Assisted Living and Memory Care in Marquette, Michigan

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$5,250

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$5,350

Starting Price

Services and Amenities of Brookridge Heights Assisted Living and Memory Care in Marquette, Michigan

Pets

  • Pets

Resident Information

  • Offers Respite Care

Additional Amenity Information

  • Licenses: Licensed Home for the Aged in the state of Michigan.
  • State Licenses: AH520337520

About Brookridge Heights Assisted Living and Memory Care in Marquette, Michigan

We provide a comfortable and supportive setting for senior adults...a community that offers the highest quality of care through an individualized service plan while promoting an independent and fulfilling lifestyle for its residents of assisted living and memory care alike. Brookridge Heights is staffed by caring and compassionate individuals who understand that the needs of each resident are as unique as the individuals themselves. Located close to premiere shopping, dining, and medical services, we offer all the things you need to fill your days with fun and give you peace of mind. Our activity programs offer many choices both on site and out on the town, so whether you like cooking, art, crafts, exercising, or just visiting with friends and neighbors, you stay as busy as you want to be. Brookridge Heights creates a place you'll love to call home ? so come enjoy the easy living!To learn more about this provider's license and review other available state reports, please visit: Michigan Department of Licensing and Regulatory Affairs Adult Foster Care Search

Map of Brookridge Heights Assisted Living and Memory Care

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