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Featured Resident Review
4
|
August 10, 2021
My mom is currently at The Village at Willow Crossings. She's been there over a year and a half now. She's in assisted living. Overall, they've been good to her. They provided the services that they said they would. They are a la carte. If your loved one needs more care, it does add up quickly. They are more expensive than the other places locally, but not that much more. The staff members are good. I don't want to say too much about the one that's actually in charge. She's very businesslike. My mom's room is enough for her. If your loved one needs assisted living, it's adequate. She does not have the one with the kitchen. I want to say food is good. I'm not going to say it's great food, but it's good food. They have a lawn. They try to put chairs out for people, especially during COVID to visit outside. They actually have an outdoor second story like deck area for their residents. Their dining area is nice. They have daily activities. If your loved one still is capable, they have outings at least once a month. The ladies there are terrific. Even the couple of guys that work there (that my sister and I have called) have taken care of things.
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About The Village at Willow Crossings in Mansfield, Massachusetts
The Village at Willow Crossings is an active senior community situated on a 20-acre woodland campus in the heart of Mansfield, MA. Manicured gardens grace the winding drives that travel through the picturesque campus, accented by the white picket fences of the charming cottage neighborhood. The walking and bike paths and expansive lawns provide the setting for leisure, arts, and fitness activities. The terrace offers seasonal patio dining and a year-round view of the campus in all its splendor. The Village at Willow Crossings offers Independent Living, Assisted Living, Assisted Living for the Memory Impaired and Cottage Living. Cottage residents enjoy their own two-bedroom, fully-applianced Cottage with garage and a full menu of amenities. To learn more about this providers license and review other available state reports, please visit: Massachusetts Division of Health Care Facility Licensure and Certification
Reviews of The Village at Willow Crossings in Mansfield, Massachusetts
Maria
3
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July 23, 2023
The Village at Willow Crossings was clean and nice and the people were friendly. The staff was friendly. The kitchen people were really friendly. I think what we found was, in assisted living, people seemed a lot more limited than we thought. There were a lot of people kind of staring at the wall, not doing anything. That's what we found and maybe that's true of a lot of these places because we only really went to one. It just seemed like their residents weren't very active and the rooms were su...
Tom
5
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December 3, 2022
The Village at Willow Crossings was a terrific place. It was the greatest place you could imagine. I only met two of the staff members. One was the manager, the other was walking the floors, and they were both great. We talked to some of the residents and they loved the staff, too. You could get a single room or a shared room, depending on what you want. The place was almost brand new. It was clean as a whistle and it was very nicely laid out. It was long and it covered a lot of areas, which wou...
Kenneth
4
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December 2, 2022
The Village at Willow Crossings was very nice. It's a little bit more assisted living and not as much as a memory care unit. It wasn't bright and cheery. The place was very well kept up. It just didn't seem like a place that had enough for Alzheimer's patients like someplace for them to use their minds. The staff were great. They showed everything. They were late. They were not on time, but not that late. The rooms were a little on the dark side. They were well set up for somebody who needed hel...
Karen
5
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September 3, 2021
The Village at Willow Crossings was beautiful. It's too expensive, but aesthetically it's pretty. I toured the independent and assisted. The staff during the tour was very good, very friendly and very nice. The food was very good. The facility seemed very nice, very warm, cozy, and livable. They have a gym, a salon, and a dining room. They have everything.
Marcia
4
|
August 10, 2021
My mom is currently at The Village at Willow Crossings. She's been there over a year and a half now. She's in assisted living. Overall, they've been good to her. They provided the services that they said they would. They are a la carte. If your loved one needs more care, it does add up quickly. They are more expensive than the other places locally, but not that much more. The staff members are good. I don't want to say too much about the one that's actually in charge. She's very businesslike. ...
Patricia
5
|
August 6, 2021
The Village at Willow Crossings was an awesome place. My mother didn't like it as much because it was so big. She thought she would get lost, and she was a little bit overwhelmed at the size of it. It was beautiful, and I loved everything about it actually. The woman who had given us a tour was lovely. She had all the answers, and she was great. I have nothing bad to say about her. She was very friendly and very knowledgeable. She gave us a water and cookie, and it was good. The place was beau...
PKC03
5
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June 30, 2021
My mother lived at The Willows for 13 years, first in a cottage, then asst living, and finally in memory care. It was a caring, compassionate facility who knew all the family members. Mom connected with another resident and they spent a lot of time together, to the benefit of both. Staff knew that if Mom wasn't in her room or on her porch, to go to her buddy's room to find her there. Mom had many physical limitations which meant she needed intimate care (bathing, incontinence, etc). The sta...
Feels Like Home - At All Levels of Care
5
|
October 12, 2019
My father had a beautiful apartment in the Assisted Living area before moving to the Memory Care Unit. His room there is nice as well. The staff is incredible, very caring and committed. There are so many activities from brain exercises to the dull men's coffee group and happy hour in the pub! There are many offsite activities as well like shopping and dining out. In terms of amenities, my father enjoyed playing pool in the common area! Others enjoy the computers and clubhouse and Beauty Salon. ...
P.R
5
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November 13, 2018
My tour at The Village at Willow Crossings was excellent. I waited in the lobby which had nice stairs, and we went into a side room that was used as a library. I got an excellent description of what they offer. Then I got a tour of their sample room and the cafeteria. The room is an apartment. I also saw a pub, and a community private room where you could host a party or a dinner there. There was a place where you pick up snacks like juice or tea during the day, it's a part of the cafeteria but ...
Virginia
5
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July 17, 2017
The Village at Willow Crossings has very nice 1- and 2-bedroom independent little houses that you can live in, and they maintain them for you. They have a wonderful dining room where you can eat at for a very reasonable charge. They have knitting clubs, book clubs, bridge clubs, swimming, and exercise clubs. The pricing is competitive with other places I've looked at.
ValerieJ
5
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October 10, 2016
The Village at Willow Crossings is very nice. It’s a very pleasant environment. The people there were very friendly. I like their program. They had a lot of activities. In general, it just seemed like a place where my husband could be very comfortable, and it is close to my house, which makes a big difference. We observed the dining area. I didn’t eat, but the food looked very good. When I was there, they were doing a relaxation exercise.
Susan121840550
4
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March 16, 2016
My mom is at The Village at Willow Crossings in the independent living area which they call The Cottages. It's an over-55 community. The apartments have garages and some with screened-in porches. It's a wonderful, very nice place with OK services. It has a pool, a place called The Clubhouse, and rooms where they play cards.
Provider Response
Thanks for the feedback! Please feel free to call us at 508.261.1333 if we can ever be of assistance to you and your mom.
Anonymous116421650
5
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November 30, 2015
I've been to The Village at Willow Crossings, and it was a very good visit. It's a nice community because it has an assisted living building, as well as independent residences, so it's a nice and unique community that way. It's clean and homey.
Provider Response
Thanks for your kind words! Please contact the Executive Director (508.261.1333) if we can ever be of service to you and your family.
Caring109884950
5
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July 21, 2015
The last one we visited was the Willow Crossings, and they were lovely, except they were very expensive. The staff was excellent, and they were very informative, friendly, and answered all our questions directly. I felt like they were very forthright and helpful. We were really pleased with them. There was plenty of room, and it was a nice one-bedroom apartment, nothing special about it. Their option for a balcony or patio was a nice option for those who could afford it, and the location was nic...
Provider Response
Your words mean everything to us! We take enormous pride in taking care of seniors throughout the aging experience. Please let us know (508-337-4663) if we can ever be of assistance to you and your family.
Caring105866050
5
|
February 10, 2015
We looked at Willow Crossing (The Village at Willow Crossing). I thought the staff was great. The rooms were spacious and well maintained. They were lovely. They had different activities. They had bingo, shopping, and a little tavern. I liked that there were variety of things that I thought would interest my parents.
Provider Response
Thank you so much for sharing. We love what we do and are extremely proud of our team. Individualized care is one of our hallmarks as we strive to meet the distinct needs of each resident. Please feel free to contact the Executive Director (508.261.1333) if we can ever be of service to you and your family.
Lovely Lady2
5
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September 29, 2014
The Village at Willow Crossings was gorgeous, top notch. Outside was beautiful, but it’s really expensive. It was clean and neat. They had a bar, a library, and a classroom. The dining room was gorgeous and the food was phenomenal.
Provider Response
Thank you so much for sharing. Statements such as yours mean everything to us as we take great pride in the trust families place in us. We take enormous pride in taking care of seniors throughout the aging experience.
Caring66608250
5
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June 27, 2014
I went to The Village at Willow Crossings to see what's available. It's a beautiful place, but you have to buy into it as far as I know, and my cousin is not in any kind of financial authority to do that. I think once you buy into it, if you become incapacitated, you can go across to the other facility. That was my understanding. It was out of her price range anyway. It's clean; it's new. I was very pleased with that, but it's not for the poor people. I was treated very well. The staff was perso...
Provider Response
Thank you for taking the time to let us know about your positive experience at The Village at Willow Crossings. We would like to clarify that The Village at Willow Crossings has 2 different financial models on the Mansfield campus. We have Independent Living Cottage Homes that are a buy-in model as well as Apartments in our Lodge where we offer Assisted Living and Memory Care that are monthly rentals with no buy-in. We have various sizes and styles of apartments and cottage homes to fit man...
Caring54845950
4
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April 22, 2014
I liked best the surroundings of The Village at Willow Crossings. The help is very good, very caring. It is clean, and the food is very good. They bring out the meals for the day and show them to the residents for a visual, and then they choose what they want. The dining room is clean. My grandmother shares her room with another woman, and it's clean. The staff seems to be treating everybody like they are family.
Nancy76201750
5
|
April 21, 2014
I thought The Village at Willow Crossings was beautiful. They have a lot of activities. People would come in to speak, and they have a lot of places that residents could go. So if someone was very capable and wanted to be involved and engaged in things, they have a lot to offer. The residents looked generally happy. The staff seemed to interact with them in a very positive way. The dining room was beautiful. The facility was beautiful. It was a new place, and it was gorgeous. More important to m...
mintjewlip
5
|
January 31, 2014
My father has moved in to The Village of Willow Crossing. The staff there are wonderful. They take good care of the residents there especially my father. They have trips like they go out shopping. For the men, they go out once a month. They have a pub there. There are people who come in and sing. They just have a lot of different activities. The rooms are like apartments with small kitchen, living room, bathroom, and bedroom. Some of them have patio out the back. They keep you informed of everyt...
Caring74146850
5
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January 18, 2014
The Village at Willow Crossings was cited by one of the visiting nurses who is caring for me. I visited this place with my daughter-in-law. It couldn't have been a more welcoming place. It was immaculate and spacious. My daughter-in-law, who is a nurse, was equally impressed with it. You can tell that it's very well run because no one is knocking themselves out to impress you. They were very explicit about their services and they didn't bog it up by using a lot of adjectives. I like best the ope...
Ed15
5
|
December 30, 2013
The Village at Willow Crossings also had assisted living and a nursing home, aside from independent living. They had many, many people working there who were outstanding. They had a restaurant, a pool, a library, a TV, a large meeting area. I would absolutely recommend this facility to others.
Margaret31
5
|
December 23, 2013
The Village at Willow Crossings was a very lovely place but it was very expensive. Everybody was very nice but it was too costly for me. I couldn't afford it. They also didn't have a nursing facility. They did have assisted living and personal service planned, etc., and everything that they list has a per day cost, not monthly. I saw the whole place. They were all very nice and everything was lovely there. My daughter went with me and she was just as impressed as I was. Their residents were very...
Caring72932650
5
|
October 15, 2013
The Village is lovely and clean. The problem is my husband and I would need two places, one for him and one for me and that's out of our means right now. The rooms are just very lovely to look at. The staff seemed kind and caring.
John's Daughter
5
|
August 11, 2013
There is a wonderful staff who take a genuine interest in each resident. The activity director provides a variety of activities, guest speakers, trips and even classes for the residents to take part in. There is a gym,an ice cream parlor,a beauty salon,arts and crafts room for the residents to enjoy. There is also a card room, pool table,pub,as well as a library and computers. The head of the dining program is wonderful and she takes pride in her facility along with the food that is served. The ...
caring0727131
5
|
August 10, 2013
I visited Village at Willow Crossing and the place is beautiful. I wasn't able to taste the food, but based on the brochures they gave me, it seems that they serve good meals.
Diane26
5
|
June 17, 2013
The Village at Willow Crossings was a big and open facility. It was very nice. The rooms were spacious enough and regarding the staff, the ones that I met seemed friendly. However, it was very expensive for us.
Caring391092
4
|
July 31, 2011
I was incredibly impressed with my mother's time at The Village at Willow Crossing. All staff was very personable and overall friendly. I was greeted every time I walked through the doors by a friendly receptionist. My mother loved living here, they had so many activities for her to do and there was never really a dull moment at this assisted living. Whenever there was family visiting and we had a large party the facility would always provide us with a room where visiting could take place. They ...
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Services and Amenities of The Village at Willow Crossings in Mansfield, Massachusetts
Aquatic Amenities
- Swimming Pool
Dining
- Communal Dining
- Room Service
- Guest Meals
Games Hobbies & Recreation
- Arts & Crafts Activities/Programs
- Literary Activities/Programs
- Educational Activities/Programs
- Music Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
- Horticultural Activities
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
- Private Housekeeping Services
Outside Amenities
- Garden
- Walking and Hiking Areas
Room Amenities
- Wifi/Internet In Unit
- Cable/Satellite In Unit
Kitchen Types
- Kitchenette
Campus/Building Details
- General Store
Financing & Payment Options
- Financial Guidance
- Rent And Care Fees
Guests
- Guest Parking
- Overnight Guests
Inside Amenities
- Computer Room
- Entertainment Venues
- Cable/Satellite TV in Common Area
Parking Options
- Parking Lot
Therapies
- Physical Therapy/Rehabilitation
Personal Care
- Cooking services
Diet & Nutrition
- Diabetic
- Low Fat
- Low Salt
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
- Yoga/Stretching opportunities
Health Services
- Medication Reminders
On-Site Services
- Religious Services
- Veterans Affairs (VA) Aid Assistance
Pets
- Pets
Transportation & Shopping
- General Transportation Services
Additional Amenity Information
- Fee Structure: We offer a month-to-month rental
- Housing: Cottages
- Features: Library, Fitness room/Gym
- Technology: Emergency call system
- Activities: Computer class
- State Licenses: NA
Costs for The Village at Willow Crossings in Mansfield, Massachusetts

Memory Care
$9,425
Starting Price

Assisted Living
$6,435
Starting Price
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