Benchmark Senior Living at Leominster Crossings

Eva

My husband will be moving into Benchmark Senior Living at Leominster Crossings. We chose it because it had a very high level of care. It's a small facility. They have 50 residents at the most, and that includes assisted living and memory care. It seemed to be very well run. The people I've met were very pleasant, friendly, informative, and very cheerful, and that was very important to me. It was bright and cheerful in the memory care area. They had a courtyard and a space for exercise. They had a salon. They had a lovely patio, and the grounds were beautiful.

Provider Response

Mitchell

The Benchmark Senior Living at Leominster Crossings property was the best of the three facilities that we visited. We were met by two of the facility directors, and both were very personable and hospitable. There was a lot of energy in the property. It just felt like people were enjoying being there, so that gave the best vibe and best impressions overall. They had a common kitchen with everything that you needed for cooking, a refrigerator, and a cooktop oven for baking. The units themselves had a microwave, a cooktop, and a small refrigerator. The staff was very good, professional, and knowledgeable about every aspect of the facility, and about the folks going into senior living environments. The facility was clean and well laid out. The grounds were well manicured. They had a nice kind of walking trail that goes around the property, which was a nice feature because it's on a busy street.

Candace

I liked the employees at Benchmark Senior Living at Leominster Crossings better than anyplace else. I got to meet with a woman in memory care, the head nurse, or the person that's running that department. We talked for quite a while, and she was just knowledgeable, caring. It wasn't a sales thing. I just happened to bump into her and talked, and I felt like she cared. You could feel it. The person who gave me the tour was lovely, but the person who tours you isn't the person that's doing the work or the person that you're going to be seeing or that's handling your parent. It's ten minutes from my house, I would prefer to go there, but they were so much more expensive. They charged you a la carte, to what you need, and it would cost me fourteen, fifteen thousand dollars a month, and I just thought that was crazy.

Provider Response

Caring With Kindness

My Aunt, who has Dementia moved into Leominster Crossing a little over a year ago. She is a resident iof the Harbor Care Community. I thought that her transition from another Assisted Living Facility was going to be difficult for her, but the staff at Leominster Crossing were so helpful it was easy. The entire staff was so welcoming. Since that day I have enjoyed complete confidence & peace of mind that my Aunt is being very well taken care of. I visit often without prior notice & have many opportunities to observe how the caretakers interact with the residents & I admire their dedication. I can tell that it’s more than just a job for them. My favorite quote is: Kindness is the language that the deaf can hear and the blind can see. The staff in the Memory Care Unit are Caring With Kindness.

Karen

My sister is at Benchmark Leominster Crossings, I like it and she likes it too. It turned out perfect for her. It's not far from all the family and she's got friends in there that she worked with and was in her wedding. It's a nice place. They have a lot of amenities and activities there but it's limited during COVID. They still have stuff going on but 6 feet apart. I'm sure once they all open up the amenities again there'll be even more. Just like anywhere else, my sister likes some of the food and some she doesn't. She gets to choose every day though. There was just a couple of the staff that I'm not thrilled with but the majority of them that I met were fine. The facility itself is very nice and very clean. My suggestion would be that everybody that does med care or nursing should read everybody's chart before they meet any of the residents there. I know that sometimes that can't be done because there's a lot of residents and there's a lot of staff and staff changes but I believe that they should read everybody's chart.

ReviewerAT1017

We had a good visit with Benchmark Senior Living at Leominster Crossings. They seemed to have a very nice place set up for that. The rooms were a little bit on the smaller side, that was the only thing that was a little bit of a disappointment. They allow furniture, but we would have to obtain smaller furniture for her. The staff seemed to be very caring, and conscientious, doing what they're supposed to be doing. They were busy doing their jobs. I didn't really have the chance to interact with them too much other than to say hello. We had a quick tour and talked to the director in charge of admissions. It's very clean, very welcoming, and homey looking.