Academy House Residential Care Homes- Harvard House

My mom is at Academy House Residential Care Homes Harvard House. The houses are very nice and very well kept. Peggy keeps everything aesthetically clean, nice-looking, and up-to-date. The staff is nice. Peggy is very good if you ever have a concern or if there's a problem (which is not a lot of problem at all), then she addresses it right away. She is very good with management. What I like about the staff is its consistency. It's the same people. There is no high turnover. She keeps the same people and she is very close and in contact with those people so that she makes sure things are run just the way she wants them run. My mom is getting total care. She has Alzheimer's, she is not ambulatory, she is incontinent, and she doesn't really speak that much. She has been at Peggy's house for about four years. I see her every day and I come over there quite a bit. You need to get to know the staff and it's nice because you kinda have a little relationship with the staff taking care of your loved one, so that's a plus. A nurse in-home was out of the question for us because I wanted to know the consistency of the same people that are taking care of my mom. I know them and I can trust them. If ever there was a problem, go to Peggy, and Peggy would take care of it. I really like that aspect of it. It's hard especially when you have someone who has this type of dementia, that they may not be able to tell you things, but being over there a lot and seeing each staff member and how they work with the patient, I would say the people that are there are people who like doing what they do. If not, Peggy gets rid of them, which is a good thing. Right now, we have probably the best staff since I have been there. A couple of people have come in and gone, but the staff that they presently have right there, I love each one of them. I totally love their work. You can tell they have their heart in it, and that's a big deal. My mom's diet is different. Each day, she does breakfast, and a home-cooked meal during lunch time. Lunch time is the biggest meal. Then at night, it's something light like maybe a sandwich, a soup or something lighter. Each day it's a cooked meal. It's not just heating up frozen things or anything like that. For the ladies that can do activities, the staff actually finds things that they would be interested in. Whether it be clipping coupons, whether it be some little art projects, and whether it be watching movies like that they're interested in, I find that she is very creative in finding things that hold their interests. She is creative trying to pull them in to find what sparks their interests so that they feel like they're part of the house or enjoying their time there. At one time, they had exercise, too. Before Covid, she also had a man come and play music. Since Covid started, they went on lockdown initially, and it's still to the point where only one family member can come with a mask and away from all the other residents. It's not the same as before Covid where you could have these activities come in.