Valhalla Post Acute

Judith

My husband is at Valhalla Post Acute at the moment and I have high regard for them. Their rehab staff is excellent. They do great work. They give loving care to the residents, at least they did to my husband, and the nursing staff is responsive and professional. Their physical therapy, occupational therapy, and speech therapy were excellent. He's in a private room. It's very spacious. It had a private bath, a roll-in shower, and a very spacious bathroom. They had activities and he attended just once because he wasn't that interested. He went to some bingo. He didn't participate though. I played bingo and he sat and watched. We went outside and they had nice walkways that you can roll the wheelchair around. It was very pleasant outside. They had common areas, but he wasn't up to that.

dynamite01

I feel like the room is in a far away place. I haven’t had but one staff even begin to smile. No one has made us familiar with the room or facility. No one has checked on my husband at all other than leaving a dinner try and picking it up. The nurse showed up with a cup full of pills. When asked she did read me the names off her computer. Getting a glass of ice water as an act of god. They did bring me a cot, asking me to move the chair. He put a fitted sheet on threw the flat sheet on the cot and I have no pillow. Our son brought a small fridge. He opened it and had to leave the styrofoam and box in the room. Staff don’t even acknowledge the mess. It’s like they can’t make eye contact with it. I cannot leave my husband alone here!

FOP

Poorly managed, personal rooms and bathroom not cleaned well. Poor communication with families.

Nonna J

No place is without areas of possible improvement. ValHalla is like most places - not enough people applying. HOWEVERR, from the greeters - Natalie and Trina - to the RNs (our most frequent ones were Juan & Renecka) CBAs (Necole & Sheba and night time John), Therapists (Jeff, Robin and others whom I have forgotten their nams), to the Admin/Billing staff, the housekeeping and kitchen staff we could not have asked for anything better.

CRich

My husband was there for 6 + weeks. Short staffed so little attention paid to him. There was 1CNA, 1Therapist and an Agency staff person who actually seemed to care about the patient. He had a physical issue that wasn't addressed for the first 2 1/2 weeks he was there. When I asked why the issue wasn't being addressed, the Nurse told me it was because the issue hadn't been reported. That seemed strange to me since it had been going on for so long. The room wasn't cleaned regularly. In fact, I asked for a broom to sweep the room more than once. We weren't told that the transportation company bringing him home didn't assist with getting him into the house. If we hadn't asked friends to be available, he would have been left in the yard. The wheelchair used to bring him home belonged to the facility. When the transportation person was asked to take it back, we were told to call the facility. The facility asked us to bring it back and we did. The amount of therapy he received was limited. (That may not have been the fault of the facility). However, he's in the same condition he was in before he went to rehab. Very disappointed that a quality "looking" facility didn't provide more quality service.

NANCYGARWOOD

The food is horrible. Does not receive everything on the food tray Margarine or sugar or muffins. etc. TAKES FOREVERY FOR NURSES OF AIDS TO COME TO THE ROOM. The nurses were to empty blood out of tubes and measure liquid and kept tract and nurses did not record.