StoryPoint Louisville South

Monica G

We recently had to move my mother from her apartment to a community that could support her growing needs. Story Point was recommended as a safe, affordable, apartment style living that could offer additional supports as needed. My family appreciated the included meal services, daily activities, as well as cleaning and supported trips as necessary. Also important to us, was placing her in a community of her peers as my mother is shy and tends to isolate. The property itself is very clean, smells good (not like a nursing home), has been remodeled and the apartment she choose is very suitable for her, including hand rails and no stove. The staff have been very accommodating to my brother and I. We wanted to move her things in prior to her arrival so she didn't feel overwhelmed by disorganization. Other than a short delay with opening the apartment, the move was simple and they allowed us to use the wagon to make it easier on us. I can't speak on the activities, or other services at this time, though in meeting with the 3rd party vendor who offers additional non-medical services, they appear to be accommodating as well. I will give an update once my mother has settled in and has been there a little while. What I will say is that I hope her care and attention continues to be as good as it has been before we signed the lease.

Provider Response

Jodi

My tour was really good. I worked with Sean, and he took us to see a studio and a one-bedroom. It looked nice and clean. Some of the people that were working there, like maybe the maintenance people, were very kind. It was a nice place. They showed a movie theater, a library, a walking path outside, a little exercise area, and a room where they do their activities. The staff who toured me was very kind. He answered all my questions. He spent enough time with us. We didn't feel rushed or like we were bothering. When we left, he also followed up with us, but he wasn't pushy about it at all. They provide three meals a day, too.

Steven

I live here and the apartment I'm in is better than any I've ever lived in. The people here are great. The food is good. They give you everything you need. There's nothing bad I can say about this place. I've been here for a few weeks now. The staff are very helpful and very respectful. They keep you busy. They have bingo and all kinds of different games. They have enough stuff to keep you busy. In the apartment I'm in right now, I've got a microwave, a stove, a full bathroom, and plenty of closet space. It's nice. They have a courtyard. Some of the apartments have balconies. They've got grounds you can walk around on. They got some flowers out in the courtyard. It looks nice. I would highly recommend it. If you put somebody here or if you have to come in here, you don't have to worry about them. They will be well taken care of.

Betty

It was very nice. It was clean and the apartments were very nice. The staff was all great. The dining area was beautifully set up.

Kevin

My visit was very nice and informative, it was a nice place. We saw everything, the whole building, dorms, the kitchen, dining room, and fitness rooms. The staff members were all very friendly and informative. The facility seemed like it was in pretty good shape and clean.

Richard

It was nice. The staff was nice. There was puzzle-making when I was there. The one-bedroom apartments were nice, and they had a pretty big gathering space. The food was good.