Great River Klein Center

Trissa

Wondering about recent changes in some higher salaried employees. One being in charge of kitchen/menu prep (nutritionist). My Klein resident has requested lettuce salad on regular basis only to be told there is no lettuce available! Seriously? Also says it has become a school lunch program style with little variation. Also activities have been cut back. Not as many resident activities anymore due to employee cut backs. Resident health and morale taking a hit for financial cut-backs?

MGM4242

This is the best place to live when you cant be at home on your own anymore. The staff are always wanting to make your stay here feels like home as best as they can, giving lots of things to do and choices for food. The therapy staff is making sure that everyone stays active. I was in the rehab area first and then moved to long term care. I think they have a very good program and would recommend coming here for short term rehab and if you cant go home, staying is the next best option.

Katmar16

Beautiful rooms and excellent caring staff in the Appletree neighborhood. The staff always keeps us informed and take excellent care of my mother. They truly care about her and love her. All the food looks great to me too and I've eaten it with my mother numerous times. Great PT staff too!

See2

Know someone personally with Cancer and receiving immunotherapy which they are very hopeful about and they were hoping could get rehab here. Insurance approved but they turned around and declined them because they said she was too much of a risk. Doctor and caregiver tried to call and talk to them about it and they have never heard back. That is horrible customer service especially for a hospital. How is her condition any different than anyone else there? All because of them they won't be home for the holidays. If this place is run by the same people who run the hospital then I'm not surprised about the customer service. It's a 0 out of 5. I have heard so many people complain about that place that they are even putting in their records that if they have medical emergencies they don't want to be taken to that hospital. The whole administration needs booted and probably even the way it's being run needs changed. Horrible.

Dr who sends referrals

Have a loved one facing a challenging illness or recovery path? This is not the place. Staff has the gall to not return referring physician phone calls and apparently lack comfort in taking care of those who need skilled rehab.

Great health

I t is all about the money. What they do is put you in a room and pump you full of drugs. I went in taking only three different medications. Less then six months latter I was on over ,twelve different medications. The problem was I was in for rehab.They sent me to different doctors until they found a doctor that said I was so bad off I would have to stay forever. I was lucky and got a second opinion which showed nothing wrong with me. Never trust what they tell you I am eighty years old and doing great. The most incompetent people I have ever met.