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Ravenwood Specialty Care
2651 St. Francis Drake, Waterloo, IA 50702
Featured Review
5
|
December 15, 2016
I would like to thank the staff for getting a whole lot better when I was there in September 23 to November 3 2016. Thank you all. Joe W Hauskins.
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About Ravenwood Specialty Care in Waterloo, Iowa
Ravenwood Specialty Care, located in Waterloo, IA, offers a variety of care types including Skilled Nursing Care, Short-term Rehabilitation Care, Hospice Care, and Respite Care. This makes it a versatile option for many seniors with different needs. The living spaces provided are designed to accommodate residents' preferences and requirements, offering both private and semi-private rooms. This flexibility ensures that residents can choose the type of room that best suits their comfort and privacy levels.
The facility is equipped with a range of room amenities to enhance the living experience of its residents. Although specific room amenities were not listed, the availability of different room types suggests that residents can expect a comfortable and convenient living space. The community also boasts a wide array of amenities, including outdoor and enclosed common areas, meals provided, organized activities and programs, on-site parking, communal dining, salon services, and more. These amenities are designed to promote social interaction, physical health, and mental well-being among residents.
Ravenwood Specialty Care provides several essential services to ensure the health and safety of its residents. Nurses and therapists are on staff to offer physical and occupational therapy/rehabilitation, medication management, and special dietary accommodations. The facility also accepts insurance and Veterans Aid (VA) benefits, making it a financially viable option for many seniors. With its comprehensive care options, comfortable living arrangements, and a wide range of amenities and services, Ravenwood Specialty Care stands out as a supportive and engaging community for seniors in Waterloo, IA.
To learn more about this provider’s license and review other available state reports, please visit:
Iowa Department of Inspections and Appeals Health Facility Database
Services and Amenities of Ravenwood Specialty Care in Waterloo, Iowa
Diet & Nutrition
- Special Diets/Dietary Accommodations
Fitness & Wellness Programs
- Salon Services
Staff Training & Qualifications
- Staff trained in Medication Management
Inside Amenities
- Shared Common Areas
Dining
- Communal Dining
- Meals provided
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
- Entertainment activities/programs
- Organized activities/programs
- Social Activities/Events
- Spiritual activities/programs
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
Outside Amenities
- Enclosed/Secured outdoor common areas
- Outdoor common areas
Financing & Payment Options
- Veterans Aid (VA) Benefits Accepted
- Insurance Accepted
Parking Options
- Parking Lot
Care Providers
- Nurses on staff
- Therapists On Staff
Medicare
Health
1.0
Overall
1.0
Quality
3.0
Staff
2.0
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Reviews of Ravenwood Specialty Care in Waterloo, Iowa
2.5
(9 reviews)
Facility
4.0
Staff
3.0
A Concerned Friend 2
1
|
May 27, 2022
I called my friend and I'm not sure if the number was changed so I called the facility. The female that answered the phone simply said "hello" so I want sure if it was Ravenwood. I asked to speak to my friend and was hung up on 4 times! On my 5-8th attempt to reach Ravenwood no one would answer! FINALLY, after the 6th attempt a different female answered. I was upset and told her what happened and she made excuses for this poor excuse of am employee. Now, I STILL sit here waiting for a call back regarding my friend! HORRIBLE AND UNCARING STAFF!!!
Janet
3
|
May 7, 2019
I was in Ravenwood Specialty Care a year and a half ago for rehab. It was a nursing home as well. The staff was not responsive and would take 20 minutes to half an hour to come. The rooms were much smaller. They didn't limit visitors, and my roommate would have 10. They give baths three times a week and it's not enough for a younger person. They had some activities, which weren't as good as the other places. They didn't offer bingo or anything. For the size of the place, the activities were limited to 15 people. They had crafts that 7-year-olds could do. They would have people come in and sing, and had Sunday service. I wouldn't go back there. They were not attentive.
Hotrod59
5
|
December 15, 2016
I would like to thank the staff for getting a whole lot better when I was there in September 23 to November 3 2016. Thank you all. Joe W Hauskins.
kitkat-luckydog
1
|
November 29, 2016
Rating made me choose a start rating. They don't deserve even a 0 rating. The worst nursing home I have ever seen. Our friend was placed in this care center and they wouldn't even provide a bed. Was laid on a mat on the floor and left to starve and die. The care center reeked of urine and feces. Not one nurse or aide was caring or kind. How this care center is even doing business is beyond comprehension. Would not recommend even have them care for an animal not alone a human.
Sweetsarah
1
|
August 28, 2016
I have a family member that is in Ravenswood bright now I am trying to get them out of there I have been in the nursing field for 30 years this is the worst place I have ever seen or been in the staff is rude and they do not do their job properly they do not answer call lights or they shut them off there has been days where they have not gotten their meds when I have complained or went to the director of nursing nothing changes I hope that whoever is reading this does not put their family members in this nursing home
Cyb
1
|
July 2, 2015
My mother has been at this facility for 6 & a half months. It is absolutely the worst nursing home I've ever been in. I've worked at a few. The 1st time I visited, on Xmas day, I got yelled at by a cna because I asked her to change mom. Mom has been given the wrong meds more than once. Thank God she realized it. Sometimes she doesn't get any meds. She's had call light on for hour or more before it's answered. I wouldn't put my dog in here. I have complained to everybody there & nothing ever gets taken care of. Aids are very rough & uncaring. Trying desperately to get her out of there
paparodent
3
|
December 12, 2014
Most of the staff is A ok. At night it a nightmare. I have a .nursing aid that does not care about we, the guest or patient. She looks & walks in my room and looks right over a plastic urine thal. Is that is half full unit. This I find to be totally unacceptable. I have a what is a broken wheelchair and is quite impossible to replace. I have what I believe is a pinched nerve in my lower back & the this is a pain that I have never had. All rights to PTL & OR are going well, for a day then after lying on my back for a night, as I will go back to go & not collect my $200. That is my story and I'm sticking to it. RTW, my last MI didn't show any hint of my dack, so i will now look for a 2nd opinion. I do like Ravenwood. This is why only served up with a low ratting.
Joan23
5
|
August 15, 2013
I chose Ravenwood for my husband because my daughter's residence is close to this nursing home. He has been there for a couple of weeks now. From what I can see regarding their care and their concern for the patients, I would give them a high rating. Their staff is very friendly and very caring. They are willing to work with me on my husband's diet. Also, whenever I visited this place, there was always somebody there. His room is a little bit larger than what he used to have. I have no problem with his room whatsoever.
Emma 2
3
|
February 22, 2013
My mother had to stay at Ravenwood Nursing and Rehab for about a week. I noticed the rehabilitation facility is fine. It seems clean and smells good. But as far as the other units, it's not as clean and it smells of urine. The staff was okay; however, they almost put a band around her when they had to lift her. She just had surgery on her back and they weren't supposed to be using that. They could have injured her. They don't read the chart properly. They just do what they want. The staff needs to get more personalized with the patient's chart. Also, it would be more comfortable to walk through the hall if they could find a way to keep the place fragrant. Last time I went there, it was really nice. My brother went there for rehab. It seems very clean and more comfortable.
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