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Manorcare Health Services
201 West Ridgeway Avenue, Waterloo, IA 50701
Featured Review
5
|
April 30, 2020
I enjoy the care at ManorCare and it is a pleasure working with staff and therapy. I plan to return after my next surgery.
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About Manorcare Health Services in Waterloo, Iowa
Harmony Waterloo is a senior living provider located in Waterloo, IA, offering a variety of care types, including short-term rehabilitation, respite care, hospice care, and skilled nursing care. This range of services makes it a versatile option for individuals with different needs. The community provides both semi-private and private rooms, allowing residents to choose their preferred level of privacy.
Rooms at Harmony Waterloo come with several amenities designed to enhance comfort and convenience. Residents can enjoy meals provided by the community, participate in organized activities and programs, and take advantage of salon services. Shared common areas and communal dining spaces foster a sense of community, while WiFi and internet access keep residents connected. Social activities and events are also available, offering opportunities for engagement and interaction.
Harmony Waterloo supports residents' health and well-being with a range of services. Physical therapy and rehabilitation services are available, along with occupational therapy and specialized nutrition support. Nurses are on staff to assist with medication management and other medical needs. The community also provides assistance with activities of daily living (ADLs) and housekeeping services. Additionally, therapists are on staff to offer further support, and the community accepts various insurance plans.
Medicare
Health
2.0
Overall
2.0
Quality
3.0
Staff
3.0
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Reviews of Manorcare Health Services in Waterloo, Iowa
3.0
(8 reviews)
Facility
4.0
Staff
3.4
Food
4.2
Activities
4.2
Value
4.0
dellee m
1
|
January 18, 2022
they wont give me my medical records plus the food is bad gave me wrong medicine
Provider Response
kutiepieklimes
2
|
August 12, 2021
Morning staff excellent, afternoon and night shift rude, condescending and made me feel like a stupid 3 year old...came in with 2 wounds came out with those same wounds and wounds down both of back thighs...PT/ST were great, OT guy Paul was arrogant, rude, and told me I could do things I couldn't do .. Danette saved my life, got me to hospital before I bled internally to death. Kitchen had to be talked to several times, portion size were 2-4 bites of each thing but got straightened out given a little more.
Provider Response
Charles Wilson
5
|
April 30, 2020
I enjoy the care at ManorCare and it is a pleasure working with staff and therapy. I plan to return after my next surgery.
Provider Response
Jeffery Heslop
5
|
April 28, 2020
Thank you for your admission, care, helpfulness, and kindness while I recovered from my surgery. Thank you for all the wonderful meals during my stay at ManorCare. Thank you for making sure I got my medications every day and taking care of other health issues. The activities really helped me get my mind off things. Keep up the good work!
Provider Response
Janet
4
|
May 7, 2019
Manorcare Health Services is wonderful. They're very responsive and very good with my mother even though she's not compliant and complains a lot. She's not willing to do anything but take her pain pills. They're very good with her. It has a nursing home look. The rooms are nice, but they're not decorated in any way. It's a sterile environment, but the staff is awesome. I have not met a bad aide yet. They keep the same aides on the same wing, so they get to know Mom and Mom gets to know them. They get to know Dad and were very kind to him. They come and feed her. They have an activity room. They play cards and bingo and do lots to keep them busy. She's in the nursing home side and getting some rehab services. I have not seen anything that I wouldn't eat. They're very attentive. I would go in there if I needed to. The facility is older and sterile, but the hallways look really nice. The rooms are pretty sterile, so we're bringing them pictures and things, which they will allow us to do.
Provider Response
happy269
2
|
April 13, 2017
Awful call light not withIn reach of loved one. Bed left up the air. Roommates TV was always too loud, They made my loved one go out to eat in the dining room because he was an assist of feeding. They said if he didn't get up and go it was up to the family to provide for him. Some nurses were nice and Lydia a 3-11 aide was lovely but overall they are bad
Daughter of Father
1
|
January 27, 2017
My father was in Manor Care and I am so discussed by the cleanliness, nursing care, ability to dispense medicine, let alone their ability to offer any concern or care for the aging. Manorcare NEVER dispensed my father's medicine correctly and we had a hospice nurse working with us. It was a complete nightmare. I was there most of the time, day and night, being his advocate. If I weren't there, my father would have been left for dead. In fact I found my father laying in his urine multiple times and he had a catheter. The room had a broken vent pipe that was leaking feces fumes and maintenance did not have time to repair but knew about it. My father fell 3 times in 4 doors. They could not keep my father safe.
Caring Family Member2
4
|
March 17, 2016
My mom is now at ManorCare Health. We really like it, and she wanted to stay there, but I want her to have her own room because now she is sharing a room. The place is older but clean. She is really happy living there because the staff is taking care really good care of her.
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