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Featured Review
4
|
October 17, 2024
My mom was a resident of Glen Oaks Alzheimer's Special Care Center. Memory care is the only thing they do, which I think is wonderful, because they're all experienced in memory care. The staff, they were all wonderful. The food was good. The facility has excellent care. They were even doing some remodeling stuff. They do have a lot of activities. They do like baking activities. They do crafts. They have church. They do like Father's Day outings out in the courtyard with the fire going out in the courtyard. They do like state fair stuff, a very robust activity, that's why I'm very pleased. The staff members were very upbeat and all the patients were very comfortable. It was like a huge family. Whether you get a private room, or if you have a double room, it accommodates your privacy both ways.
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About Glen Oaks Alzheimer's Special Care Center in Urbandale, Iowa
Founded in 2007, Glen Oaks Alzheimer's Special Care Center has been providing the best quality Memory Care services to the residents of Waukee, Urbandale, Johnston, West Des Moines, Clive, Windsor Heights and Ankeny.
When the time comes to transition a loved one to a Memory Care community, we know how difficult the decision making process can be with regard to choosing the right one.
The caring and compassionate team at Glen Oaks Alzheimer's Special Care Center is here to support families every step of the way. Call us with any questions. We'd love to be a resource for you as you navigate this journey. Every one of our residents is treated with the respect and dignity that they deserve. Our at-home atmosphere is very comforting to them and their families. The building itself was designed with Memory Care in mind.
You can rest assured that our highly personalized care plans will provide your loved one with the best care possible.
The best way to evaluate a community is to experience it firsthand. Please stop by anytime to take a look around. We look forward to seeing you.
To learn more about this provider's license and review other available state reports, please visit:
Iowa Department of Inspections and Appeals Health Facility Database
Services and Amenities of Glen Oaks Alzheimer's Special Care Center in Urbandale, Iowa
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
- Accessible apartments
- Accessible Facilities
- Ambulatory Assistance
- Ambulatory Assistance Features
- Hoyer Lift
- Mobility Assistance Features
- Two-Person Transfer Assistance
- Wheelchair Accessible Facilities
- Wheelchair Accessible Transportation
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
- Fitness Opportunities
- Yoga/Stretching opportunities
- Balance activities/programs
- Brain fitness activities
- Chair fitness
- Dance fitness
- Fitness & wellness staff
- Group exercise
- Health & wellness activities/programs
- Life enrichment activities/programs
- Meditation opportunities
Health Services
- Hospice Care
- Pharmacy on-site
- Medical Care
- Memory Care
- Medication Reminders
- Bariatric Care
- Cardiac Care
- Companion Care
- Diabetic Care
- Diagnostic/Lab Services
- Disease Management
- Immunizations
- Podiatry
Languages
- English spoken
- Spanish Spoken
Personal Care
- Bathing Assistance
- Personal Care Assistants
- Dressing Assistance
- Meal Preparation
- Cooking services
- Administer Medication
- Cueing & Redirection
- Feeding Assistance
- Grooming Assistance
- Health/Medical reminders
- Meal planning
- Mealtime Reminders
- Medical Appointment Scheduling Assistance
- Oral Hygiene Assistance
- Personal Care Reminders
- Phone Call Assistance
- Reading Assistance
- Shaving Assistance
- Toileting Assistance
- Urinary Incontinence Care
- Writing Assistance
Specialized Staff
- Nurse on Staff (Part time)
Transportation & Shopping
- General Transportation Services
- Errand Services
- Medical Transportation Services
- Premium Transportation Services
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
- Travel Companionship Services
Dining
- Communal Dining
- Guest Meals
- Beverages provided
- Casual dining
- Flexible dining times
- Flexible food options
- Flexible meal plans
- Meals provided
- Room Service
- Snacks provided
Games Hobbies & Recreation
- Arts & Crafts Activities/Programs
- Literary Activities/Programs
- Educational Activities/Programs
- Music Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
- Horticultural Activities
- Activities staff
- Culinary Activities/Programs
- Cultural activities/programs
- Entertainment activities/programs
- Intergenerational events/programs
- Organized activities/programs
- Performing arts activities/programs
- Recreational activities/programs
- Resident volunteer opportunities
- Seasonal, holiday, and themed events
- Social Activities/Events
- Spiritual activities/programs
- Sports & lawn games
- Technology activities/programs
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
- Bed Making Services
- Groundskeeping Services
- Maintenance & Repair Services
- Maintenance Staff On-Site
- Pest Control Services
- Private Housekeeping Services
- Trash Removal Services
On-Site Services
- Religious Services
- Veterans Affairs (VA) Aid Assistance
- Catholic Services
- Church services
- Copying services
- Elderlife Financial Planning Services
- Estate Planning Services
- Fax services
- Long-term insurance assistance
Room Amenities
- Wifi/Internet In Unit
- Cable/Satellite In Unit
- Closet Space In Unit
- Individual Climate Controls
- No Kitchen in unit
- Shower in unit
- Telephone Hookup
- Telephone In Unit
Staff Training & Qualifications
- Staff Trained in Ethics
- Reference Checks
- Staff Driving Record Check
- Flexible staffing
- Interview Every Team Member in Person
- Male Caregivers
- Staff are licensed or certified
- Staff screening conducted
- Staff to resident ratio meets state requirements
- Staff trained in aging & mobility
- Staff trained in ambulatory assistance
- Staff trained in behavior management
- Staff trained in cardiac care
- Staff trained in chronic diseases/illnesses
- Staff trained in client rights
- Staff trained in diabetes care
- Staff trained in diet & nutrition
- Staff trained in disability care
- Staff trained in disease/illness management and prevention
- Staff trained in diversity/inclusion/sensitivity
- Staff trained in eye/vision care
- Staff Trained in First Aid
- Staff trained in fitness & wellness
- Staff trained in home care
- Staff trained in injury/trauma care
- Staff trained in Medication Management
- Staff trained in memory care
- Staff trained in mental health care
- Staff trained in neurological disorders
- Staff trained in ostomy care
- Staff trained in pain Management
- Staff trained in Palliative Care
- Staff trained in paralysis care
- Staff trained in personal care
- Staff Trained in Rehabilitation
- Staff trained in rheumatology
- Staff trained in safety
- Staff trained in skin care
- Staff trained in taking Vital Signs
- Staff trained in therapy
- Staff trained in use of medical equipment
- Staff trained in Wound Care
- Staff Trained in Wound Care
- Staff Trained to give injections/immunizations
- Staff trained to monitor for abuse/neglect/exploitation
- Staff Training Opportunities
- Trained staff on-site
Resident Information
- Offers Respite Care
Diet & Nutrition
- Chef on staff
- Diabetic
- Dietary services
- Dietitian-Approved Meals
- Dysphagia diet accomodations
- Low Fat
- Low Salt
- Nutrition specialist on staff
- Special Diets/Dietary Accommodations
- Vegetarian Diet Available
Financing & Payment Options
- Accepts Credit Card Payments
- Home Sale Assistance
- Financial Guidance
- Rent And Care Fees
- Accepts Check Payments
- Long-Term Care Insurance Accepted
- Medicaid Not Accepted
- Medicare Not Accepted
- Private Pay Accepted
- Veterans Aid (VA) Benefits Accepted
Guests
- Guest Parking
- Overnight Guests
Inside Amenities
- Entertainment Venues
- Cable/Satellite TV in Common Area
- Laundry facilities
- Shared Common Areas
Outside Amenities
- Garden
- Walking and Hiking Areas
- Enclosed/Secured outdoor common areas
Safety & Security
- Gated Facility
- Controlled Building Access
- Emergency Preparedness Procedures & Facilities
- Emergency Response System
- Safety & Wellness Checks
- Security Systems
- Supervisory Staff
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
- Dysphagia Therapy/Rehabilitation
- Holistic/Alternative Therapy
- Intravenous (IV) Therapy
- Pet/Animal Therapy/Rehabilitation
- Psychotherapy
- Speech Therapy/Rehabilitation
- Support Groups
Campus/Building Details
- Convenient location
- Flexible Visitation Hours
- House setting
- Single-floor building
- Smoking Not Allowed
Additional Amenity Information
- Fee Structure: 2000
- Features: Library
- Technology: Emergency call system
- Special Comment: Our success (and the reason residents and family members alike love our communities) is due to our award-winning SPARK care program. This research-based approach is inspired by Montessori Methods and is key to providing life-changing services to residents. SPARK focuses on engagement, a social lifestyle, and inclusion within the community at large. The SPARK method is based on the teachings and research of Maria Montessori and Dr. Cameron J. Camp and is proven to significantly increase engagement, improve skills and give a sense of meaning and purpose to all despite deficits. Our communities utilize special assessment tools which go beyond traditional healthcare assessments to focus on what the person can do, rather than what they cannot. SPARK places ultimate focus on supporting our residents’ ideas, choices, and independence. We empower residents to create a community that speaks to them. Our staff foster the natural spark within each individual by encouraging new ideas and helping to make these ideas a reality.
- State Licenses: 775543
Costs for Glen Oaks Alzheimer's Special Care Center in Urbandale, Iowa
Memory Care
$4,500
Starting Price
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Reviews of Glen Oaks Alzheimer's Special Care Center in Urbandale, Iowa
4.6
(8 reviews)
Facility
4.8
Staff
4.8
Food
4.0
Activities
5.0
Value
5.0
Courtney
4
|
October 17, 2024
My mom was a resident of Glen Oaks Alzheimer's Special Care Center. Memory care is the only thing they do, which I think is wonderful, because they're all experienced in memory care. The staff, they were all wonderful. The food was good. The facility has excellent care. They were even doing some remodeling stuff. They do have a lot of activities. They do like baking activities. They do crafts. They have church. They do like Father's Day outings out in the courtyard with the fire going out in the courtyard. They do like state fair stuff, a very robust activity, that's why I'm very pleased. The staff members were very upbeat and all the patients were very comfortable. It was like a huge family. Whether you get a private room, or if you have a double room, it accommodates your privacy both ways.
Provider Response
Faith
5
|
April 15, 2024
We went to Glen Oaks Alzheimer's Special Care Center. They are private pay only. They do not accept insurance, but they do accept VA. They range from just early stages of dementia all the way to the end stages, which is amazing because there are a lot of places that won't do that. There wasn't anything bad about the community other than it being expensive, but with the level of care and the amount that they pay their employees to make sure they have the utmost experienced employees to be around and caring for some of the most vulnerable in our society is amazing. They keep the residents busy all day, every day, make sure that they're getting their brains moving and keeping them active instead of letting them just kind of stagnate in their room. They encourage group activity. They provide meals. They assist with feeding, dressing, incontinence care, and anything that they may need. From what I saw, the staff is very, very kind and patient with the residents. The director was very nice. There were very few questions that we had to ask because he covered everything with his breakdown. They have quite a few food options and they have it set up so that they have an all-day menu, which is available anytime, day or night. If one of the residents gets up in the middle of the night and says that they want a yogurt or a cheeseburger, it is available 24/7. They have three meals a day and three snacks and from what I saw, the options looked pretty good. They have pretty diverse options, which is nice. It was very clean. It smelled pleasant in there. They take pride in the cleanliness and just the atmosphere of the facility. It was really surprising because they have a couple of cats that live there. They have one of their nurses who brings in their dog.
Provider Response
Charlotte
5
|
September 19, 2022
My father was at Glen Oaks Alzheimer's Special Care Center for 20 days and passed away. It was fabulous. He got COVID a week ago and that pretty much was our problem. I couldn't have asked for a better place. It was wonderful. He went in and just fit right in with everybody. He could communicate with people that were basically about the same as him and they had activities that he would go to. He played bingo, he played balloon basketball, and they would have film-type things like national parks and history. The meals were great. He had snacks three times a day. He had a private room at that time and then he did get a roommate later on, but then he got COVID and nobody ever knows where they get it from. He went downhill and of course, being 99 years old, he enjoyed the last two-and-a-half weeks of his life.
Provider Response
Chris
5
|
November 21, 2021
My dad moved into Glen Oaks Alzheimer's Special Care Center. First off, their staff there is fabulous. They've been very helpful. They had to do an emergency intake on my dad from the hospital to the care center. It was a Saturday, they stepped up, and they did it. I was so grateful for that. I just love the atmosphere at the place. It's warm and friendly. All of the employees so far have just been wonderful. The facility is great. It's warm and cozy. The residents are free to walk around. They have a big hallway that goes in a circle, and they can just walk around. Everybody is out in the hallway and not stuck in a bedroom. It's like a home. They have a beauty salon and barbershop. One thing I like is they follow the Spark program, which is a Montessori-based program to get their residents involved in everyday life of the community. If somebody likes to make a bed, then the resident can help make the beds. If somebody likes to clean up after lunch and clean up the table, then they are allowed to do that for the whole community. So I like that aspect of it.
C.K.
5
|
August 30, 2021
Glen Oaks Alzheimer's Special Care Center was very nice, but the downfall for me for that one was the price. it's specifically memory care, which I like; at the same time, the costs were significantly higher than the others. The staff seemed very friendly. They knew the residents. I liked that they specialized in the Alzheimer's care. The facility was nice and well kept. The staff knew the residents, and they interacted with them. They had a little activity room. The residents could be out of their rooms, and they had outdoor space that was nice.
Julie123882350
5
|
May 11, 2016
Glen Oaks Alzheimer's Special Care Center was my second choice because I really thought it was a great place. The rooms were very nice with very pleasant atmosphere. The staff was great and very willing to help in any way. They had quite a few activities going on while I was there. The dining room looked very nice. I was really happy with this place.
Caring77752650
5
|
February 27, 2014
Glen Oaks seemed like a good community and had good activities. My husband didn't have any complaints about them. His room was always neat and clean. The staff was good. The financial manager, Kristen, always had a big smile. The boy named Troy was always very accommodating. I've eaten there with him and the food looked good. They had cafeteria style. They also had entertainment. Children would come in to dance. They had TV, checkers, but I didn't see any people watching or doing checkers. I didn't see anybody play the piano. I didn't see any one sitting around the fireplace. Mostly would watch TV or be in their wheelchairs, kind of huddle around and hang close to the door. They wanted out.
julie2
3
|
October 31, 2011
I have found the staff at emeritus to be very friendly and helpfu> they have done thier best to make the move for my father the best possible.
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