Whispering Creek Retirement Community

Marcia

Whispering Creek Retirement Community is a great place and my sister and her husband say the food is fabulous. The people are friendly. Everybody is nice. They're just really happy with it. Since it's an independent living, there are not a lot of organized activities, but they're happy with what there is. There are movies and all kinds of stuff. Their room is nice and huge. It's a two-bedroom two-bath. They've got a gym and a movie theater. It was not that expensive. My sister likes the staff. One of the nicest features is transportation. If they have appointments or if they want to go shopping somewhere, they take them if they want them to. To me, that is nice because living in Northern Great Plains, the weather could be really bad and they don't have to worry about getting themselves anywhere. I'd be more than happy to move in there myself.

Precision Painting Company of Sioux City

Precision Painting Company of Sioux City feels truly fortunate to have been chosen to be one of Whispering Creek Senior Living Communities trusted vendors. We have been providing Whispering Creek with painting services for nearly a year and what a neat partnership we have developed. Their staff has been very friendly and accomodating to us and do everything within their power to make our job easier. From their nurses, food staff, housekeeping and all of the way to the executive director this organization is a class act. Thank you Whispering Creek Senior Living for making us feel like family!

Linda Krie

My parents have been living at Whispering Creek Assisted Living for the past 6 years. When we toured Whispering Creek we were impressed by the amount of space the rooms had. The Staff and employees we met were very professional. The communities, whether you live in the Independent or Assisted Living side all come together and can enjoy special events or activities thru out each day. Anywhere from Movies, Bingo, Outdoor activities or Shopping. My parents were exceptionally happy there and for that, My mind was at ease. At the passing of my Dad, my Mom now resides in the Reflections Community. The Staff and employees are amazing. Each one of them have their own unique and special talent in this field of work, as it shows. Each day they have activities for them to participate in. It's a great feeling, knowing they care about your loved ones as much as you do. That's why we chose Whispering Creek.

Karen251385

Whispering Creek was wonderful, and I would highly recommend it. Working with Britney was amazing. My tour was great, and as soon as the appropriate room opens up, my mother will be moving there. The facility is absolutely beautiful and walking in to that facility looks like walking into a 5-star resort. It's extremely well-done and clean, and everything was absolutely more perfect than I expect. This is far and above, anything that I could've expected to find for my mom. I wish all were like Whispering Creek. It's absolutely perfect, it's a beautiful facility, they had activities going on with some of the people that were there, there were ladies sitting and playing cards after their lunchtime, and everyone spoke and smiled at Britney -- the VP of marketing who gave my 2 aunts and myself a tour. It's clean, it's neat, and everything was just absolutely wonderful.

forLois

If you are looking for an apartment and you are completely independent, this is a great choice. If you or your loved one are needing assistance I strongly recommend looking for a facility that is smaller, more intimate and has an experienced staff. My mother-in-law was a resident for 10 months. She has dementia and by definition that means she has a decline in her mental ability severe enough to interfere with daily life. During the 10 months she was only bathed 2 times (her soap and shampoo bottles were almost completely full when she moved out) and she was not given the proper medication dosage even after several meetings with the staff. We would ask her to shower when we visited but we felt it should be their responsibility since she is being billed for bathing. After bringing it to their attention several times and pointing out she was being charged the maximum amount but not receiving the services it was explained to us that she has the right to refuse medication and bathing and charging the level 5 care was justified because according to them it can take longer to continue offering the service as it does to actually provide the service. When I mentioned my mother-in-law was malodorous and dishelved and not in any condition for us to take her anywhere because she was usually wearing the same clothes full of dander, I was told I should call ahead if I have something I want to take her to and they will make sure she is cleaned up for that specific day. If you are caring for a loved one with Dementia you know how frustrating the bathing can be and your loved one might be refusing food or medication simply because they don't understand. This is large facility that looks beautiful but the intimate care and attention to detail is lacking. I strongly recommend asking any facility you consider what their plan of action is if these become an issue. There may not be a violation of any code because it is a self-pay assisted living facility and not a nursing home but when Whispering Creek advertises they are a memory care facility they should be trained on how to handle these issues and provide solutions that work, they should also be staffed with people who truly care about whether or not your loved one is receiving their medication and getting bathed. Caring for a loved one at this stage of their life presents many challenges. I had hoped Whispering Creek staff would be a resource to help with these challenges but they continued direct us to their policy stating the tenant has the right to refuse services, even when it pertains to basic needs. When asked to speak to the billing department, I was told it's computer generated. Another obstacle in solving a problem when they don't even have a billing department to discuss charges you have in question. I hope this review can help another family so they don't make the same mistakes we made. We assumed bathing and proper medication dosage would be a priority but they have technicalities on why they don't need to provide those services and when you have an issue you can talk to the Head Nurse or the Director and our experience in talking to them is they both are very defensive and spend more time justifying situations rather than finding solutions.

Marilyn109745550

My mom is at Whispering Creek Senior Living. I like that I don't have to worry about her care while she is in there. The staff is good. Her apartment is very nice. She is in a newer section, so she's got all the convenience there that she needs. The food is excellent. They have a chef that comes in and makes the food. It's really good.

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