Edencrest at Beaverdale

Delores

If you have a parent, in law, any elderly person that you love and care for- I suggest that you stay away from Edencrest in Beaverdale. I can only speak to the memory care division. Supposedly patients are looked at every hour.. This is not done. A memory care patient -that cannot walk - will indeed try to get up and walk, fall, and off to the hospital they go. Because they aren’t looked at on a regular basis, they sit in there own waste and get urinary tract infections. With that come hallucinations and off to the hospital we go again. From the very beginning, they promise a free month’s rent and all this wonderful care. My mother has been gone for going on two years and we just received a bill for a month’s rent. We had never received our free months rent and yet the bill came. How shameless is that going on two years past my mother‘s death. The person at the front/gatekeeper is completely ruthless. A good example of this is she insisted she had sent us a bill every month since my mother‘s passing and that is simply not accurate. My last bill received was a year and a half ago. Shame on Edencrest in Beaverdale for their treatment of their patients in memory care. Shame on Edencrest for their treatment of family after the passing of a loved one. Now if you’re looking to get rid of a loved one going into memory care, Edencrest is for you - otherwise stay away!

Kyle L.

The rooms are very nice and the food is great. The staff is really friendly.

C.K.

I toured Edencrest at Beaverdale. They had a nice activity room. There was a gentleman there singing songs and playing a guitar with lots of residents. I was watching the program when I was there. It looked like they had a good variety of food options. They have a nice dining room, nice places for people to sit, and a nice patio area. The residents could go outside. sit on the patio, and watch the sunset. It's a newer facility. It's clean.

Erik

My mother was at Edencrest at Beaverdale. It's newly constructed and it's a very nice place. I thought everybody was super nice too. My mother was not as hot on it, though, just because she didn't like the food. All these places have the same food and it's just not what she wanted; it was mashed potatoes and gravy -- that kind of thing. She would rather have a little more diversity in her diet or have more vegetables. That was her only complaint, but their activities were perfect for what she needed. It's a place where she was safe and able to move around in a wheelchair while she got better. Her room was very basic, but it had an ample-sized bathroom for a person to get in and out and move around with a wheelchair. She wanted a landline, so we had to set up a telephone line for her, but everything else, like the Wi-Fi and all that stuff, was available. They had an on-site maintenance staff who set all that up for us, and they were very nice folks. They also had an exercise room, a crafts room, and a library. There were a lot of activities that people participated in. For what they charged us and what they provided to our mother, it was a great deal. After her accident, she went into another assisted living place that was almost three times as much money. It was supposedly the nicest one in town, but it was basically the same thing.

Joanne

We did a tour at Edencrest at Beaverdale. I found everybody to be just as lovely as can be. The lady who gave us the tour was very helpful, and everything was just perfect. I have no criticism of them at all. I got all the information I needed, and everybody was friendly and respectful, so those are the things I appreciated the most. It looked like a big place; it looked like it had a lot of open spaces. It's also nice and clean.

Summer

My mom has moved into Edencrest at Beaverdale. I have nothing but good things to say about them. They're near my home, and they're just very inviting. I don't know enough about the facility because I haven't been able to go inside due to Covid. But I know that the interaction that they're having with my mom has been wonderful. They're very caring, they take time to get to know her, they take time to be with her, and they help her adapt to the new place. It's a good location for people in the Des Moines area. Everything is phenomenal and excellent.