Bickford of Cedar Falls

Dawn8

I toured Bickford of Cedar Falls. The facility was somewhat dated. The person that gave us the tour actually was the director. When we came across other residents there he didn't address them by name. He helped a senior when we walked through the door who was a bit lost. He did help her and got another nurse over to help her. The dining area was smaller, but this was a much smaller facility than the one before. They do have a small craft room where they did some activities there. They had a really nice courtyard where they could go outside that was circular. So they can't get out. They can go outside, but they can't leave the facility without going through the locked door. I liked that the best. The rooms were all in a circle, so you went down one hallway. You come around and you come right back to the front. I came at a bad time because we had had a lot of rain, and there actually was a puddle of water behind the room I toured, and behind the room in the yard. I hit it at a time where there had been a bad storm, so there was standing water back there.

Reviewer#RD0723w

We picked Bickford of Cedar Falls and my brother moved in. He is liking it very well. At this point, I'm very happy with it. I like it. It's a nice, small community. It's not an overwhelming big campus, which makes it feel more comfortable, like home. They serve breakfast, lunch, dinner, and snacks. I had lunch with my brother one day, and we had dinner after the move in, and both meals were very good. They have choices available. One time my brother had a very nice parmesan crusted fish with potatoes and steamed veggies. We had a turkey reuben sandwich with a side of fruits. We could have any beverage we wanted. The hallways are nice and not so long. The rooms are just enough size for someone who is downsizing from their home, and there are smaller rooms available, but it has enough room for the queen bed and the essentials like a sofa, chair, and TV. They mounted the TV on the wall, so that was very nice, too. It was clean and well laid out. It had enough space. The staff is awesome. They're totally amazing. For activities they have PT and casual senior exercises in comfortable settings. It's not over the top, but it's appropriate for the residents. I would highly recommend it. If you're comfortable with small groups of people, it's very easy to have a social life there.

Lisa14

Mom was at Bickford of Cedar Falls for a while. She had excellent care there. They paid a lot of attention to her needs, they made her feel significant, and they really helped her. She excelled so well that she was able to go home. The facility felt very inviting. It's very nice. It seems like it's a little old and I think there's some things in the rooms that needed to be repaired, but they were working on them. Otherwise, it was good. They lost their cook. She retired, and during that period where they were trying to replace her, there were times where they were eating on paper plates, and they had to order pizza, and they hired a cook that didn't know how to cook. So for the most part, except for that period of time, they had excellent meals. They had tons of activities. Mom didn't participate in all of them, but they had a great variety, from manicure day to physical activity to movies. It was great.

Provider Response

Lorena

I toured Bickford of Cedar Falls. I like it because you have to have a fob to get in and out of the door. So, my father has dementia, so he would not be able to leave the premises. It was small, so there were fewer patients. They have a doctor on hand, and they even have doctors that come in, like the day we were there they had a podiatrist to help any senior that needed their feet checked or their toenails clipped. So, they have someone come in and help with the overall care of the patient. The dining room was tiny though, but they only have a limited number of people that can stay there because they only have so many rooms. The staff was very nice. They all said hello and the girl that showed us around introduced us to everybody. Everything looked very nice and clean. It was homey and cozy and everything looked clean. They had areas where you could just sit and watch TV, so you didn't have to stay in your room. They have a garden area that is enclosed so that you can walk around in the area.

Provider Response

Denise

Bickford of Cedar Falls was outstanding. It was very homey. It was very nice and very friendly. It was clean. People were nice and polite. They had no problem showing us what was available and talking to other clients that were in the rooms to see if we could look at their rooms. It's a very small community. It was only like 22 beds, and so we saw a medium room that was open. We got to meet some of the people there by doing that, and it was a great experience. They had like a kitchenette with a studio. It was just a microwave and a small refrigerator. The studio had a single bed, and the one bedroom had a double bed or a full-size bed. The kitchen was set up the same. It had a small refrigerator. You have to supply your microwave, but it's still a very small kitchenette. So, it was good. It's what my mom needed. Everything is inclusive. They have common areas where they get together and do exercise. They also paint. They let people know when they're going to be starting so that they can do it also. If they don't remember the time or they haven't looked at a calendar, they are made aware that that is going to start, so they can just go ahead and come on in. They do family-style dining so that they can all be with each other, and they can sit down and talk and that was outstanding. The only thing that's a drawback, it was a very small dorm refrigerator. That's the only thing that we didn't care about. We would get a different dorm refrigerator so that she could have her Frigidaire and her freezer separated.

Provider Response

Jennifer

Bickford of Cedar Falls was very welcoming and very homey. When I came in, they were doing an activity with the residents in the living area. They're very kind. It was really expensive though. They offered it to where if mom's health declined, she'd be able to stay in the same facility. There would be no transfers or anything like that, and the level of care would just exceed obviously. They had a locked down facility if you needed it, and it's heavily secure. It was quite homey, just a little expensive. They had in-house physical therapy, they were doing an arts and crafts thing in the living room, they had movie nights, and there was just a lot of interaction among the residents. The hallway was very long. Mom's room, and she's got scoliosis really bad, would have been a long haul for her to the main dining area.

Provider Response