Holy Cross Long-Term Nursing Care

Pamela

My dad is in Holy Cross Long-Term Nursing Care for rehab. I like the cleanliness of it and the staff. They are genuine and caring. I see that they care about the residents there. The food is good, too. A lot of times when I walk into some of the facilities, I know that it doesn't necessarily mean they're dirty, it has the urine smell. I haven't smelled that at the rehab part or over at the nursing home part of this facility. I know that they have good people and I've seen the cleaning staff qui...

Erica

At this point, my husband went into rehab at Holy Cross Long-Term Nursing Care. He was very pleased with the staff, and they took good care of him, got him physical therapy, and he liked the food. They had activities but he didn't participate. Fortunately, it was all covered by insurance. He had been there before, and he liked it. It's also close.

paesano

I found this facility old and poorly maintained and staffed. None of the drinking fountains worked and the floors were stained. The medical staff seemed to be preoccupied with their cell phones and didn't respond to resident's questions. Many residents were just sitting by themselves in the hallways alone. There was a prevailing smell of urine in the halls. I saw food stained shirts and faces. Residents sitting at old breakfast plates at 11:30 am. I witnessed a insulin shot given in the b...

lulu c

DONT DO IT!! If I could give this place ZERO stars I would. Unprofessional staff that won’t call back or fill out forms for the family. Understaffed especially in the evening which puts all our loved ones at risk, nursing staff changes undergarments but DO NOT wash skin. My father had a urine rash all over when we brought him home because he wasn’t washed when changed and I know on two occasions I had to ask the nursing staff to give him a shower because he smelled so bad. Also had to listen to...

CommunityAdvocate19

We chose SAHC based on positive word-of-mouth reports and for its Catholic identity. As we had heard, the nursing staff were indeed kind, gentle and loving in their interactions with patients. However, gentle speech by nurses alone is not enough to restore a patient to pre-hospitalization functioning Diligent attention from a motivated multi-disciplinary team is necessary, Staff motivation for the hard work of genuine recovery during a rehab stay seemed lacking. The patient had been ambulator...

Caring106749750

Sanctuary at Holy Cross was clean and spacious. They have television, and there is a single room. It was pretty much whatever you want it. But sometimes it will take them a little while to respond to a patient’s immediate assistance.