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Featured Resident Review
5
|
March 20, 2022
My dad moved into Brookdale South Bend last January. They have a very attentive staff and are very helpful with issues that have arisen. They're very pleasant and accommodating. Their food is very good. They have a very good chef preparing the food. Cleanliness is good. There are some maintenance issues because they lost their maintenance person, but they are quickly resolving some of those issues. They're taking care of it, so I'm still pleased with them. I know they have Wii bowling and bingo a lot. My dad personally isn't interested in them, but they do have some nice things that I think other people would appreciate. They're pet friendly.
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About Brookdale South Bend in South Bend, Indiana
Brookdale South Bend provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change. We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.To learn more about this providers license and review other available state reports, please visit: Indiana Department of Public Health - Health Care Providers Consumer Reports
Reviews of Brookdale South Bend in South Bend, Indiana
4.0
(21 reviews)
Facility
4.7
Staff
4.8
Food
4.4
Activities
4.5
Value
4.5
Lisa22
4
|
November 16, 2024
I visited Brookdale South Bend. It's assisted living and a nice place, but it was just way too expensive. The facility was beautiful and the staff seemed okay. Their rooms were nice and the residents seemed really happy there. I tried their food and it was pretty good. The dining area was nice and clean, and it seemed like the residents liked it there, too.
Melissa
5
|
August 12, 2024
I like Brookdale South Bend very much. I like that it's not very big and that they do group activities. I don't have anything negative to say about their facility, per se. I just don't want to take my father out of his house. Nevertheless, it's clean. The staff who gave the tour was very nice, but she's no longer there. The building was very clean and structurally sound. It felt very homey. The sizes of the rooms were decent for being an assisted living facility. I love the layout because they'v...
Chris
4
|
May 10, 2024
Brookdale South Bend was a nice place. It wasn't very big, but it was spacious, so it was designed nicely. The staff was friendly and cooperative. They offered to help, so I like them. There's a busy road right in front of it and not huge grounds, but it still is a very pleasant place. They made me some truffles chocolate candy that they gave out for free, and that was good. The layout was kind of a square with an open area in the middle. It was very nice and clean, and they had lots of space. T...
Kt2000
5
|
March 16, 2024
Rooms look great. The staff is friendly and welcoming. Have a cute coffee bar in lobby area.
Elizabeth
5
|
March 11, 2024
I toured Brookdale South Bend. I even talked to the director, and he gave me his card if I had any questions. I called him several times, and somebody from the main department called me and they helped and worked with me. And because the expense was a one-time community fee of like $4000, I said I couldn't do that and not have to pay one month's rent and what other services my sister needed. And so they worked with me and they cut that down quite a bit to be able to pay in like 2 or 3 payments a...
Provider Response
Yvette
5
|
March 11, 2024
Brookdale South Bend was a very nice place. It was just out of my price range. The room wouldn't have been so much. They showed me the dining room and a gym because I was looking for physical therapy, too. They provide medication management and physical therapy. The staff was excellent and went above and beyond for me. The facility was very clean and the atmosphere was very relaxed. It was a nice place to be. The food smelled good. It looked like it was new. It was very clean and everything was ...
Judy
5
|
January 22, 2023
We toured Brookdale South Bend, and everything was looking good, and then they found my brother had a criminal record, and they refused to take him. But I had a tour, and it was an extremely nice place. I was very impressed with everything they had, how well-maintained it was, and how clean everything was. It was awesome. The staff were great. The rooms were large, and they had call buttons in every room. I was impressed. Their facilities were awesome.
Brent
5
|
August 14, 2022
I visited Brookdale South Bend. I met with Kurt, the director, there, and he's very friendly and very helpful. He gave a lot of information. The place was clean and very friendly. The price was just a little out of my price range right now. Otherwise, my father would be there. I could see nothing wrong. We talked to several residents. Everyone was happy there. It's a nice place. It's just a little pricy for my budget, but for what you're getting, I'm sure it was fine. We looked at a suite and i...
Thomas
5
|
March 20, 2022
My dad moved into Brookdale South Bend last January. They have a very attentive staff and are very helpful with issues that have arisen. They're very pleasant and accommodating. Their food is very good. They have a very good chef preparing the food. Cleanliness is good. There are some maintenance issues because they lost their maintenance person, but they are quickly resolving some of those issues. They're taking care of it, so I'm still pleased with them. I know they have Wii bowling and bingo ...
Judy
5
|
January 30, 2022
My dad moved into Brookdale South Bend. I like the fact that it's open. It's got big hallways. Everyone who works there is so kind. They have pets there, dogs running around, and it's great. My dad's room is a lot bigger than the one he had. It's got a walk-in closet, which I think is great. It's clean, which the other place wasn't. They have an exercise class and bingo games. The facility is modern-looking, clean, and very tidy. The dining room looks clean. They do a good job. They have a barbe...
Former-resident's-family
3
|
February 15, 2020
Brookdale South Bend has several staff persons who are truly caring towards residents - examples: David, Kristin, Jonetta, Lisa. Important improvements needed: 1) Have the activities staff schedule weekly visits one-on-one with residents for at 20 minutes each if they regularly see that some residents are not attending group activities that are set up. 2) Do not use the excuse that the resident does not want to bathe or shower as the reason why they are not being washed 3-4 times a week. G...
AM
2
|
October 24, 2018
I didn't care for Brookdale South Bend at all, probably because it's older. The setup in the rooms wasn't good. I didn't like that my loved one's bathroom is in a different area instead of just near her bed. It also looked drabby since it's older.
Provider Response
Corresta
3
|
October 19, 2017
The only problem with Brookdale South Bend is that they're well above our finances. They didn't show me much during my tour. The place was absolutely spotless, and the staff was friendly and knowledgeable. The rooms weren't that spacious, but they're adequate. The dining area was very clean and orderly, and the dining staff was wonderful.
Provider Response
Dan110392150
4
|
February 10, 2016
I like that Brookdale South Bend is small, and it looks like it is personal. They have a courtyard where they have barbecues and those types of things. They have a full-time nursing staff. They also have doctors who visit the facility itself, so that is convenient for the patients. It seems like the residents feel comfortable. The place is not cheery, but it's not depressing, either. I get the impression that the residents really like being there.
Anonymous116363950
2
|
November 26, 2015
Sterling House hasn’t much in the way of activities to keep people busy, so there were people sitting in the corner. It wasn’t great. The staff was not really patient nor kind; they were indifferent. It was a depressing facility.
Provider Response
Caring111895850
5
|
September 29, 2015
Brookdale South Bend (Formerly Sterling House of South Bend) is fine, and everybody there is great. I never tasted the food, but my dad said it's really good. They give him too much; he can't even eat it all. Security is great; you have to punch your code to get in and out. It's just all around a great facility, and everything is working out just fine.
Caring108976650
4
|
June 25, 2015
We have been happy so far with Brookdale South Bend. My grandmother has only been there for a couple of months, so it is kind of early, but we are happy so far for both service and cleanliness. They are very responsible and easy to work with.
Caring45130150
4
|
June 16, 2014
I looked at Sterling House, and I thought that it was a nice place. The staff is very knowledgeable and very helpful. She gave me a lot of different resources to look at and gave me some information about the VA resources.
Theresa19
5
|
March 29, 2014
Sterling House of South Bend is very nice. One of the things I liked about it: it was a locked-down facility. It is one of the few facilities that had a lock down. So if you had a person who has a tendency to wander, you have to swipe a card to get in and out in these places. It was a bit smaller, which, in my mind, I like, and it was just nice. The first thing I noticed when I walked into a place is whether it smelled or not, and that place didn't. It was fresh and nice and clean.
caring7964
4
|
September 12, 2013
I have come across Sterling House through the internet. I was very pleased with it. The marketing manager completed the tour with us and we had a chance to go around the facility. We met with some residents and some of the staff who work there. My father did talk to one of the residents and he felt pretty comfortable there. The room that we saw was a small efficiency room. I would recommend this place.
Jazzy1
1
|
July 17, 2013
Good morning Angel, My husband John and I stopped by for our appointment last night at Sterling House. I was terribly disappointed. When we went to the front door, "someone" opened the door for us. She didn't smile, say Hi, ask who we were here to see, nothing. She just let us in then went back to clearing the tables from dinner. The dinner/cafeteria area is so small, cheap tables, no tablecloths, and very noisy. There were two staff members clearing off the tables asking the residents "Are you...
Provider Response
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Services and Amenities of Brookdale South Bend in South Bend, Indiana
Diet & Nutrition
- Low Fat
- Low Salt
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
- Yoga/Stretching opportunities
Health Services
- Pharmacy on-site
- Medication Reminders
Languages
- English spoken
- Spanish Spoken
Parking Options
- Parking Lot
Specialized Staff
- Nurse on Staff (Part time)
Kitchen Types
- Kitchenette
Dining
- Communal Dining
- Room Service
- Guest Meals
Games Hobbies & Recreation
- Arts & Crafts Activities/Programs
- Literary Activities/Programs
- Educational Activities/Programs
- Music Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
- Horticultural Activities
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
- Private Housekeeping Services
On-Site Services
- Religious Services
- Veterans Affairs (VA) Aid Assistance
Pets
- Pets
Therapies
- Physical Therapy/Rehabilitation
Resident Information
- Offers Respite Care
Financing & Payment Options
- Home Sale Assistance
- Financial Guidance
- Rent And Care Fees
Guests
- Guest Parking
Inside Amenities
- Entertainment Venues
- Cable/Satellite TV in Common Area
Outside Amenities
- Garden
Room Amenities
- Cable/Satellite In Unit
Transportation & Shopping
- General Transportation Services
Personal Care
- Cooking services
Additional Amenity Information
- Fee Structure: We offer a month-to-month rental
- Features: Library, 24 hour secure exterior doors alarmed
- Technology: Emergency Call System
Costs for Brookdale South Bend in South Bend, Indiana
Assisted Living
$6,164
Starting Price
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