The Forum at the Crossing
8505 Woodfield Crossing Boulevard, Indianapolis, IN 46240
(855) 638-0838
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Reviews of The Forum at the Crossing in Indianapolis, Indiana
4.0
(15 reviews)
Linda V.
5
|
March 30, 2017
My mother is in The Forum at the Crossing. It is great. Everyone is very nice. The staff is great. They will drive you places that you want to go individually or you can go with the group. They will sit you at dinner at individual tables and move you around so you can meet new people. She is in a one-bedroom apartment with its own bath. They have a library and an exercise room.
Kathleen132865
3
|
November 17, 2016
The Forum at the Crossing is an older facility and is very cluttered as far as the hallways. They weren't wide, and there were lots of stuff in the hallways. What I did like about it was that they had a program which they kind of based off an education system for kids called Montessori, and they have kind of taken it from the child level to the adult level -- which I think is a fabulous idea. One of the examples they gave me was they were always looking for strengths that they can build on to involve people in activities -- like if an elderly man had a really big booming voice but didn't like to socialize, so if they do Bingo, he can call out the numbers, and when the game is over, he'd go back to his room. I was really impressed with that. The people were awesome there, and I found everybody to be really nice.
David070307
5
|
October 14, 2016
The Forum at the Crossing is very nice, upscale, and very clean. It had no disagreeable odor to it -- which was part of the test that we made. The management was very helpful, and there was a promotion going on at the time. So far, the staff has been very good, and services are what my client needs to have. The dining area is excellent. It is restaurant quality. The chef is a wonderful individual. He comes out, talks to the people at their table, and offers to make anything that the residents would like to have even if it is not on the menu. The food is excellent. One other comment I would have about Forum at the Crossing that was part of the decision-making process was the fact that they had an established memory care unit that is available.
Dan214456
4
|
August 22, 2016
What we liked about The Forum at the Crossing was it was a relatively large community with good options for their fitness center for the people of that age, as well as a spacious dining room and patio, and an area for gardening. We went with the idea of having the independent care with the option to go into various levels of assistance. Their staff was really helpful.
cheryl510654
2
|
August 17, 2016
We have friends who live in the Forum and hate it. The ceilings in the apartment are so low, you feel like everything is dark and squished. The food isn’t very good. It’s an older place, a little rundown, but it’s OK and clean. The staff at the restaurant is accommodating and friendly.
Provider Response
Thank you so much for your feedback. Here at Five Star Senior Living we strive to deliver the best possible care to all of our residents. The Forum at the Crossing offers a variety of floor plans, crafted to fit our residents' individual needs and budgets. We work closely with our clients to ensure that we find an accommodation they are comfortable with. All rooms are regularly maintained and periodically updated and renovated. If you have any customer service input you wish to voice, we kindly ask you to call our Gold Star Service line and provide us with more details.
Laura313423
5
|
June 10, 2016
I went on a quick tour at The Forum at the Crossing. I saw their food, and it looked good. They had a library and a TV room. I saw that they had very active and happy-looking residents. I met some staff who were helpful.
Peggy111302850
4
|
February 10, 2016
The rooms are nice at The Forum at the Crossing. The staff is very friendly. The residents look happy. This place is actually my second choice. We had a great tour of the place. They have good food. It is more expensive, though.
Anonymous104057250
4
|
June 22, 2015
I liked the food and the activities at The Forum, but I could not afford it. They had a happy hour on Fridays, and they had dinner served every day. The facility was neat and clean.
June Hennegan
1
|
February 22, 2015
My mother who has dementia started in rehab here for 4 weeks after a hospital stay then moved to independent living in April 2014. My sister and I noticed that the windows in her apartment were glued shut and quite dirty and were told that maintenance would replace them immediately. By October 2014, the windows had never been cleaned or replaced despite The Forum telling us weekly the windows had been ordered. Once morning my mom called me telling me that her apartment was very hot. I went down there to see. The temperature was set at 72 but it was in the upper 80's in her apartment. Maintenance said they would get right on it. Later that day they told us it was fine and due to my mom's dementia, she was moving the temp making it warmer. I had mom with me for the day arriving back around 6 pm and it was even hotter. I verified with maintenance that they had fixed it, took a temp reading and it was 88 degrees. I took my mom home for the night as we could not open the windows to cool the apartment down as the windows had never been replaced. Turns out the thermostat was broken. Days later, we were told by the Marketing Director Vickie that it was time to move my mom to Memory Care. My sister and I both felt uneasy with this and noticed our mom had deteriorated as her apartment temperature increased We toured the Memory Care department at several times of the day and found the residents to be unsupervised and left to wander around as there was only one activity in the day. A trip to the doctor verified that my mom was dehydrated and malnourished. We immediately moved her from The Forum to a reputable assisted living facility. A few days later, my mom was back to herself. 4 months later, she has improved and is active in the assisted living which offers a full day of activities and residents are supervised.
Janie L.
5
|
February 15, 2015
The Forum has become my parent's home. They were reluctant to leave the house they built in 1971, but have been thrilled with their experiences in this community. Both old an new friends give them much-needed companionship. Meals are fantastic! Friday's Happy Hour buffet is the highlight of their week. Top-notch staff and caring employees. We are completely satisfied.
Caring97108450
5
|
November 20, 2014
The reason I liked The Forum at the Crossing a little better was some rooms had a washer and dryer hooked up and that seemed to be important for my mother. The cost is a little bit higher there but again community and one thing to gotten about and like each other. The residents seemed to be happy. The staff was very pleasant, and the rooms were very nice. My mother plays cards a lot, and they provided many social activities. They have the social calendar, and we knew she play cards around people and we like it, but they will take her places if she wanted to because we would like her to stop driving. They provided them for personal activities. The only drawback was the cost. We had limited funds; I am not sure we excluded there but it was one of our favorite places.
Marty5
5
|
June 28, 2014
My mother lived in The Forum. She was in a one-bedroom apartment, and it actually had a kitchen with it. The people were very nice. The food was outstanding. They had the cook and staff right there. They had lots of activities, like different exercises, classes, and outings.
Richard80220050
5
|
March 27, 2014
I liked the location of The Forum. Perhaps it was a bit more expensive than what we could afford, but it was a nice facility, and it was very private. I thought the staff was great. The rooms were nice and adequate. They had a very nice formal dining area, and the food was good.
Caring77970050
2
|
February 28, 2014
The Forum at the Crossing was in a marginal neighborhood, and was not very well-kept. There was a cockroach when we visited. The maintenance was definitely not kept on the building. There were things on the outside and the inside of the building that needed to be maintained, like painting and general maintenance. The room that we saw, the closet doors didn't open very well. We didn’t eat there. We also did not see the residents out and about even though we were there at a time they should have been out and about. So I got the feeling that the activities just weren't there. I did not get the feel it was as vibrant community. But the staff was very friendly. There was no problem with that.
oldest kid
5
|
October 15, 2013
One thing that I really liked about The Forum was that they had an onsite fitness center and they had a certified fitness trainer on their staff, which also had an extra certification in elder care. The food looked and smelled fabulous. The apartments and the bathrooms were spacious. They had a closet space for storage and each of the apartments had either a patio or a balcony. The also had a lot of activities in their activity room. It was new and everything was fresh. However, it was too far away.
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Costs for The Forum at the Crossing in Indianapolis, Indiana
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Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$3,700
Starting Price
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Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$5,300
Starting Price
Services and Amenities of The Forum at the Crossing in Indianapolis, Indiana
Guests
- Overnight Guests
- Guest Parking
Diet & Nutrition
- Low Fat
- Kosher
- Low Salt
- Renal
- Diabetic
Fitness & Wellness Programs
- Yoga/Stretching opportunities
- Fitness & wellness facilities/equipment
- Salon Services
Languages
- English spoken
Personal Care
- Meal Preparation
- Personal Care Assistants
Resident Information
- Offers Respite Care
On-Site Services
- Religious Services
- Veterans Affairs (VA) Aid Assistance
Transportation & Shopping
- General Transportation Services
Games Hobbies & Recreation
- Horticultural Activities
- Educational Activities/Programs
- Facilitated Field Trips/Outings
- Arts & Crafts Activities/Programs
- Literary Activities/Programs
- Music Activities/Programs
- Tabletop & Other Games/Programs
Dining
- Guest Meals
- Communal Dining
Health Services
- Skilled Nursing
- Medication Reminders
- Hospice Care
- Pharmacy on-site
- Psychiatric Care
Outside Amenities
- Garden
Pets
- Pets
Room Amenities
- Kitchen Appliances In Unit
- Cable/Satellite In Unit
Specialized Staff
- Nurse on Staff (Part time)
Medicare
- Health: 4.0 out of 5
- Quality: 5.0 out of 5
- Staff: 4.0 out of 5
- Overall: 5.0 out of 5
Campus/Building Details
- Coffee Shop
- General Store
Housekeeping & Maintenance
- Laundry Services
- Linen Services
- Private Housekeeping Services
- Housekeeping Services
Inside Amenities
- Entertainment Venues
- Cable/Satellite TV in Common Area
Parking Options
- Parking Lot
Therapies
- Physical Therapy/Rehabilitation
- Occupational Therapy/Rehabilitation
Financing & Payment Options
- Rent And Care Fees
- Accepts Credit Card Payments
- Accepts Insurance
- Accepts Check Payments
Staff Training & Qualifications
- Staff trained in Medication Management
Additional Amenity Information
- Fee Structure: We offer a month-to-month rental
- Dining: Apartments have full kitchens
- Features: Library, Fitness room/Gym
- Technology: Emergency Call System
- Activities: Computer class
- Special Comment: The Forum offers a unique blend of independent and assisted living in spacious apartment homes, rehabilitation, and award-winning memory care.
- Licenses: Comprehensive (SNF) and Residential (Memory Care)
- State Licenses: 24-015281-1
Medicare
Health
4.0
Overall
5.0
Quality
5.0
Staff
4.0
About The Forum at the Crossing in Indianapolis, Indiana
To learn more about this provider�s license and review other available state reports, please visit:
Indiana Department of Public Health - Health Care Providers Consumer Reports
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