Independence Village of Fishers East

camga

Rooms are well suited . The management provides guidance and helps determine size and amenities that fits the individuals. Food options are flexible and can be adjusted as needs change Activities are provided with a wide range of choices and provides opportunities for socializing with other residents The staff to include management, maintenance, housekeeping and food service are professional and know your names all the time The Staff make my parents feel like family. Change is hard at this age and all the staff make that change as comfortable as possible

Provider Response

Kathy H

My mother loves it here. She settled in very well and after just a few weeks had made lots of friends. She's always so busy we can't ever seem too catch her on the phone. They have a lot of fun activities, movies, games and pretty much anything you can think of to do. The apartments are nice and it's the perfect size, with plenty of room for a wheel chair or walker. The common areas of the facility are well kept and just like any other property of this size, they're always working on it to keep it clean and well managed. The staff are wonderful and very friendly. They're like part of the family now. The nurses are friendly and receptive. The wait staff in the dining rooms are just wonderful. They're very helpful and provide service with a smile and gentle spirit. The food is much better than hospital food and prepared with thought and care. I'm thrilled that our mother is staying in such a great place and is so happy. Thank you all so very much for caring for our very loved mother.

Provider Response

partysover

An absolutely wonderful facility all around. We researched many different retirement communities before we decided on Independence Village Fishers-East. The entire staff is super friendly and always up to date on my mother. The food is great with plenty of selection. Lots of activities etc. Very happy here!

Provider Response

Peter

The rooms are a reasonable size for perspective residents looking to downsize in particular. The food is good, multiple options and nutritionally sound. The staff is very friendly and caring, attentive with positive personalities.

Provider Response

Linda

I toured Independence Village of Fishers East. It was very nice. I was pleasantly surprised at how nice everything was. It's going to be way over our price range. We just can't do that. The staff was very professional, and inviting, and they explained everything. The rooms are very small.

Provider Response

Flora

They were there for us with a fast transition for our mom when we needed to get her moved into a safer housing situation. The staff is always friendly, as are the other residents. The food is good and spaces always nice and clean.

Provider Response

Reviewer#RD1122r

My tour at Independence Village of Fishers East was very good. Stephanie was the tour guide, and she was very good. The only thing that I was really upset over was the fact that they got our money, and then after that, they did an evaluation on my husband and said, 'Well, he's not able to come in.' I think that they should have done it the other way around. And then they told me that it would take 4 to 6 months to get my money back. A long time ago my husband told me this if you don't get any results from complaining to the lower echelon, go to the very top, so that's what I did. I went to the very top and I got my money right away. The room was very nice and very clean, but it was pretty small. There was barely room enough for a bed. The very first apartment that the staff showed me that we thought my husband was going to be going into was a pretty good size. The next room that she showed me was really small. However, the building was pristine and beautiful.

Provider Response

StephenShane

My mother and I chose Independence Village in Fishers near the Saxony Hospital. We shopped several other communities before choosing what has been the best choice for my mother. From the outset the whole place gave us such a warm welcome. I can’t say enough about Stephanie the person who was one of the main reasons we went with this community. The food is great, the staff is like family now.

Provider Response

rwise

Everyone , in all departments have been very helpful in making mom feel welcome!.Independence Village is a first class organization. I might add that the food, especially soups, have been outstanding!

97ram

This facility has been very helpful as a child of a resident. The care for my parent is top notch. More so, the employees are helpful and caring. They treat you like family here!

Notmy Name

We haven’t had a care plan meeting since my mom moved in 5 months ago. Her laundry was supposed to have been done by facility. It hasn’t been done for her yet. There are rarely activities at night. I’m not sure how soon they notice/reach out if a resident doesn’t go to meals. We were told staff would gather memory-impaired residents to remind them to attend activities, but it doesn’t happen.

Provider Response

ErikaKT

At Independence Village, I don’t feel guilty leaving Dad. His apartment is beautiful and cozy. The facility is clean and staff is kind and helpful. The food and dining experience is like going out to a restaurant, not like a hospital cafeteria! There are plenty of activities and opportunities to entertain family and friends as well as make new friends! It feels like a home, not a facility!

LoriDee

We have been very happy with IVEF. My family member started out in AL and transitioned to MC after a year and a half. The rooms are very nice and kept clean. The staff are very friendly. There have been some staff shortages/changes but currently it seems to be stable. Activities for the residents are picking up. I definitely like to see lots of activities so there are options to choose from. Laundry can be an issue with getting the correct garments back.

Provider Response

ernurse21

Our mother moved in to memory care after our dad passed away 3 months ago. The difficult transition was made more comfortable by the caring and loving staff. She enjoys the regular activities and special meals. She is able to get her hair done weekly without leaving the facility. The staff are friendly and attentive. She has her own room that we decorated w items from her home. It is her retreat though she is rarely there. She enjoys being with the other residents and the staff. We appreciate knowing that she is comfortable, safe, and well cared for.

Kelly

Independence Village of Fishers East looked nice, bright, and open. There was a courtyard and it was pleasing to the eye. The residents there looked younger. The hallways were spacious in between the apartments. There were one bedrooms and studios, and they were bright and new. There was lots of light and openness. They had a crafts room, a physical therapy room, a garden where the residents could do gardening, and a path out where the residents could go on a little walk.

thorpekr

The memory care rooms are small but clean. Designed to be small so the residents will spend more time in the community area and outside in the secure courtyard. The staff is very caring, working with the residents in groups and individually. They assist each resident based on their specific needs. There are many activities for the residents including crafts, exercises, games, and music performed by singers and musicians. An onsite beauty salon is very convenient. Food is served in the memory care dining area with residents sitting with their friends or by themselves if preferred. The menu has multiple choices for each meal. On-site physical, occupational, and speech therapy is available from a third party. There is also a physicians assistant available for appointments on a weekly basis. Overall the memory care at Independence Village at Fishers East is one of the best in the area. I would highly recommend it when considering memory care for a loved one.

Cathy Paschen

Our dad has lived at Independence Village for 18 months and he (and we!) could not be happier with his independent living experience. The staff feels like family in the way they look after the residents. You will always be greeted with a friendly smile and helpful front desk staff. The Director played an important role recently after our dad had a somewhat extended hospital/rehab stay. John, community Director, worked with us personally to make certain when our dad returned to independent living he was in the right living situation. Our dad lives in the 1 bedroom +den and it is very roomy- lovely balcony overlooking the woods is a great feature as well. There are plenty of activities to give seniors the socialization they need. Outings could be improved.

Provider Response

WDH

Our parents have resided in all sections of the Independence Village community (assisted living, memory care, and independent living), and the staff has been incredibly helpful, genuinely caring, and very willing to assist as their needs changed. We have been well pleased with our experience.

Bridgett

Independence Village of Fishers East was outrageously overpriced. The facility was very posh. It has all the group meetups and fancy dining rooms. The independent living offers zero nursing care for a studio apartment that was 400 square feet. If you are rich, you can afford to go here, but the average person wouldn't be able to afford it. The apartment had a stove, but there was no oven or dishwasher. There was a lot of natural light. They have physical therapy and a gym there. No meals are included in the cost, but they have very nice dining areas. The walk-in showers are definitely a plus too. The staff was nice. If you are not extremely wealthy, do not consider this facility.

Provider Response

Response27

The rooms are fantastic. Some of the interactions with the staff have been very disappointing. There is a lack of professionalism and positive attitudes. The activities and amenities are awesome. Too much food is served that is contrary to what was ordered.

Provider Response

Dion

I've been living here for eight months now. It's a four-story community, and I am on the fourth floor. I have one of the smaller apartments, but it's very comfortable, it's clean, and I have a wonderful balcony, so I have a great view of the area around us. My experience here is very good. I've never lived in a senior-living community before, so I can't compare it against anything, but I am quite pleased, and they take very good care of us. The food is outstanding, and I'm very surprised that in a community of this size, that the food that is served is so good. It's very healthy and very tasty. The menu is quite varied and quite large, too. The staff pays very close attention to the needs and the wishes of the members of the community. I couldn't ask for more than that. The common areas are very clean, it is well taken care of, and it has some interesting amenities. It has a theater, where they show current films and entertainment groups, so although they're not here in person, they are shown in productions at least. I was very pleased with the seating arrangement and the room. There's a very large screen, so it was almost like they were here in person, and that was really nice. The residents I have now acquainted myself with are also very friendly, and I don't think that there's any community that would be much better than this one.

Dave

It is amazing. I toured around ten facilities and it's absolutely the nicest. The staff is really nice. Everything is clean and in good condition. We've eaten there with my mother a couple of times already and the food has been pretty good. They have a lot of different activities and different excursions. They take them to church, the grocery store, restaurants, and to go shopping.

Teena

We visited, it's brand new, and it's gorgeous. However, it has numerous floors, they have three different places to eat, and they have rooms available right now. The staff was very nice, it was spotless, and although the rooms were smaller, they were very nice.