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Hallmark House Nursing Center

2501 ALLENTOWN ROAD, Pekin, IL 61554

(800) 558-0653 (Caring Family Advisor™)

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3.4

(5 reviews)

Care Offered: Nursing Homes
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About Hallmark House Nursing Center in Pekin, Illinois

Hallmark House Nursing Center is a Senior Living provider in Pekin, Illinois that offers residents Nursing Homes services. Contact Hallmark House Nursing Center for more details on services and rates.

Map of Hallmark House Nursing Center

Medicare

  • Health

    4.0

  • Overall

    3.0

  • Quality

    3.0

  • Staff

    1.0

Medicare Provider Number: 145691
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

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Reviews of Hallmark House Nursing Center in Pekin, Illinois

3.4

(5 reviews)

  • Facility

    2.7

  • Staff

    4.0

  • Food

    3.3

  • Activities

    2.5

  • Value

    3.0

rnpasfga

2

August 11, 2023

I am a friend or relative of a current/past resident

People were nice enough but the facility is not conducive to the number of people there and them all being seen and cared for. My mom was miserable. I was scared for her. After medication errors we got her out of there asap. Definitely tour before you send someone there to stay.

Provider Response

Thanks for your post, rnpasfga. We're happy to hear you liked our staff, as we seek to be truly compassionate and very attentive to resident needs. We'd like to talk with you to hear some more details about the areas that caused you and your mom uneasiness. Would you be able to call our Concern Line so the appropriate senior management person can learn more.

customers family

5

July 7, 2022

I am a friend or relative of a current/past resident

My father was in H. M. twice before his passing. He certainly was not happy, when he moved in after breaking his hip, but we had no choice. Right from the start, we were impressed with the staff, and the attention of care. This was even true with the staffing issues that every business in now facing. Here's the thing. Dad made many friends in H.M. & when he was sent home, we would return on his own and go to the dinning room to visit some of the others still living at HM. When he went in a second time, it was a simple decision

Sue

3

December 10, 2021

I am a friend or relative of a current/past resident

My husband stayed in a private room at Hallmark House Nursing Center. It's old. It's not as fancy as some of the other nursing homes now, but it was very clean. They had very good food. He didn't complain about it, other than it's cold. They have a beauty salon and a chapel. The only problem we had was they did not have enough help, but I don't hold that against them because they're like every other nursing homes right now. It is the way this pandemic's been going on. They did as much as they could with what few people they had. They were very good to him and made sure he was comfortable.

Provider Response

Hi Sue, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you were not 100% satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us to discuss this further.

Phil842342

4

August 15, 2016

I am a friend or relative of a resident

Hallmark House Nursing Center is very good. They are well trained and take good care of their patients. My friend is in a clean, shared room. The food is OK.

Caring0688

3

March 29, 2013

I am a friend or relative of a resident

Hallmark House Nursing Center was the facility where my mom stayed for about a week before she passed away. It was a regular facility, nothing extraordinary. I did not get a chance to observe any activities in the facility.

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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