Prairie Green at Fay’s Point

Ruby4

I toured Prairie Green at Fay's Point. It was nice. It was decent but it was a little crowded at the elevator. It's too many people standing in the elevator too close to each other. It's a decent-looking place. The staff was professional. They have function rooms and a dining area where everybody can go in to eat.

Provider Response

Valerie

I wasn't as impressed with Prairie Green at Fay's Point. I didn't think that the reception was anywhere near the reception I received at another facility. I didn't feel like I was getting enough information to even want my sister to be there. It was almost antagonistic. I didn't like it at all. I didn't see any amenities at all. It was more like a high-rise apartment living, from what I could tell. I think there was some mention of them taking the seniors out on some type of shopping spree. They had crafts where the seniors would paint. The rooms were nice sized. I will give them a good score for that. I believe they were just one room. Not a bedroom type. Just one single space. I smelled a urine odor in one of their gathering rooms, but it was fairly clean, with the exception of that and I know that could be unavoidable at times. The facility was neat and it appeared to be clean. It's just that their core was so dull and dark. It wasn't well lit or anything and I commented on that when I spoke to the person who gave us the tour.

Provider Response

Suzette

Prairie Green at Fay's Point was very nice and very clean. The thing that struck me the most when I first walked in was that they really enforced the mask policy. The way they asked me to put my mask on was very polite, but it was enforced. Also, as soon as I walked in, the receptionist looked up at me from what she was doing and gave me a great big smile. She was very friendly and accommodating. I had to wait a minute for Belinda to come, and she's the executive director. Within that little five minutes, the receptionist was checking in on me to make sure that I knew that Belinda was on her way, and that she would be there in a moment. Another thing that struck me the most about them is how well they all got along with each other, because even as we were walking around doing the tour, once we passed another employee, they were very friendly. You could tell they were used to working with each other, that they had fun with their job, and they really cared about what they were doing. They only have studio apartments, but I was a little disappointed because it was so small. It was really small for a studio, and they were telling me that they didn't have any more one-bedroom. It was still very clean. They're on top of the cleanliness. The dining area was really big. I didn't observe them doing any activities, but in the art room I saw where they had done some arts and crafts. They were on the wall, on the tables and everything, and it looked like they were really engaged, so it was really nice.

Provider Response

Ron

Prairie Green at Fay's Point didn't seem as active. I just saw a couple of people there. It might have been just the day that I went, but to me, it wasn't very welcoming. The rooms were nice and cozy, though. The staff was also nice. The young lady who took me around was great and very accommodating. The person that was at the front desk was very helpful. They had an art studio, a therapy/gym facility, a very nice cafeteria, and an activity room.

Provider Response

Claretha

I toured the Prairie Green at Fay's Point. It was a great and impressive place. The staff was very knowledgeable, very engaging, very thorough with all the information. The tour was great. The facilities are great. I even toured one of the units. They explained every piece to me, from meals to the services that they provide, everything, even the process of applying to their facility, so I was very pleased. I am going back to take my mom and my sister to view the place. The layout was great, the outdoors was nice, and they had a walking path. I also liked that they had a nurse's station on each floor. It was very nice when you walked into the place. The lobby area was very festive for the holiday. It has the Fall scene in the hallway which was very nice. It was clean, the staff at the lobby area was engaging, and the residents seemed like they were happy. They had a salon. They had a workout area. They had a library and computer area, which they also helped seniors work on the computers. They also had a rehabilitation facility. They had a different activity board of the things that they have that the seniors can do. They had transportation for the residents. I liked the fact that they have to buzz you in to get into the facility, and no one can just walk in. So that was good as well. The lunchroom was huge. I like the fact that they take your order and you could bring it to the table.

Provider Response

Margaret

We visited Prairie Green at Fay's Point. It was very clean, the people were friendly, and it would have worked out, but my father-in-law decided not to go. We met the cook and the administrator, who were friendly and helpful. The grounds were very pretty, and the location was good. We saw them working with the people playing a game, and that was going pretty well. They have an activity board up on a wall, so people know what's going on, and it looked full to me.