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(800) 558-0653

The Ivy at Hawaii Kai

428 Kawaihae St, Honolulu, HI 96825

(800) 558-0653

Verified Partner

4.3

(75 reviews)

Top rated on Caring.com

Caring Stars

award winner

Starting Price

$3,995

Care Offered: Assisted Living and Independent Living

Wi-Fi

Pet Friendly

Mobility Assistance

Transportation Services

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About The Ivy at Hawaii Kai in Honolulu, Hawaii

Aloha! Welcome to The Ivy at Hawaii Kai. Located on several acres with panoramic views of the Pacific Ocean, The Ivy offers fulfilling and flexible senior living with a range of services for every phase of retirement.

From activities and outdoor spaces meant to nourish body and soul, to comprehensive assisted living for those who need it, the Ivy team is here to help our residents live their best lives. We���d love for you to come and visit!

At The Ivy, our goal is to meet the needs and interests of each of our residents, with personalized care available for those who need it. We partner with every resident to help them maximize independence, fulfillment, and other aspects that are important to them. This often includes finding ways for residents to form bonds with each other, helping them organize or simplify their lives, and more.


To learn more about this provider�s license and review other available state reports, please visit:
Hawaii Office of Health Care Assurance State Licensing

Map of The Ivy at Hawaii Kai

Services and Amenities of The Ivy at Hawaii Kai in Honolulu, Hawaii

Ambulatory Assistance & Accessibility

  • Accessible apartments
  • Accessible Facilities
  • Ambulatory Assistance
  • Ambulatory Assistance Features
  • Mobility & Wheelchair Assistance
  • Transfer Assistance
  • Wheelchair Accessible Facilities

Financing & Payment Options

  • Long-Term Care Insurance Accepted
  • Medicaid Not Accepted
  • Medicare Not Accepted
  • Veterans Aid (VA) Benefits Accepted
  • Accepts Check Payments
  • All Inclusive Rent
  • Rent And Care Fees
  • Private Pay Accepted

Health Services

  • Companion Care
  • Diagnostic/Lab Services
  • Immunizations
  • Live-In Care
  • Podiatry
  • Restaurant on-site
  • Hospice Care
  • In Home Health Care
  • Medication Reminders

On-Site Services

  • 24/7 concierge services
  • Catholic Services
  • Church services
  • Conference room
  • Copying services
  • Elderlife Financial Planning Services
  • Fax services
  • Fiduciary Services
  • Financial Aid Referrals
  • Financial Planning Services
  • Hearing Aid Specialists on staff
  • Long-term insurance assistance
  • Mail delivery
  • Meeting room
  • Newspaper delivery
  • Notary Services
  • Pastoral Care
  • Veterans Affairs (VA) Aid Assistance
  • Religious Services
  • Car washing area
  • Mail pick-up

Room Amenities

  • Closet Space In Unit
  • Dining Area In Unit
  • Furnished Units
  • Individual Climate Controls
  • Living Rooms in Unit
  • Premium Amenities In Unit
  • Premium Finishes In Unit
  • Private Outdoor Space
  • Shower in unit
  • Telephone Hookup
  • Unfurnished units
  • Wifi/Internet In Unit
  • Cable/Satellite In Unit
  • Kitchen Appliances In Unit
  • Washer/Dryer Hookups
  • Washer/Dryer In Unit

Therapies

  • Massage Therapy
  • Support Groups
  • Physical Therapy/Rehabilitation

Diet & Nutrition

  • Chef on staff
  • Dietary services
  • Dietitian-Approved Meals
  • Nutrition specialist on staff
  • Vegetarian Diet Available
  • Diabetic
  • Low Fat
  • Low Salt
  • Special Diets/Dietary Accommodations

Dining

  • Communal Dining
  • Room Service
  • Guest Meals
  • Beverages provided
  • Casual dining
  • Catering services
  • Fine dining
  • Flexible dining options
  • Flexible dining times
  • Flexible food options
  • Meal delivery and/or takeout option
  • Meals provided
  • Outdoor dining
  • Private dining
  • Resident-assisted menu development
  • Snacks provided

Pets

  • Pets
  • No Large Dogs
  • Pet care resident's responsibility
  • Pet restrictions
  • Visiting pets allowed

Campus/Building Details

  • Convenient location
  • Flexible Visitation Hours
  • Multi-acre campus
  • Multi-floor building
  • Resort-style community
  • Scenic views
  • Smoking Not Allowed
  • Coffee Shop

Fitness & Wellness Programs

  • Aquatic fitness
  • Balance activities/programs
  • Brain fitness activities
  • Chair fitness
  • Dance fitness
  • Fitness Opportunities
  • Group exercise
  • Health & wellness activities/programs
  • Health & wellness education
  • Life enrichment activities/programs
  • Fitness & wellness facilities/equipment
  • Tai Chi
  • Salon Services
  • Yoga/Stretching opportunities

Housekeeping & Maintenance

  • Bed Making Services
  • Groundskeeping Services
  • Laundry Services
  • Maintenance & Repair Services
  • Maintenance Staff On-Site
  • Pest Control Services
  • Private Housekeeping Services
  • Trash Removal Services
  • Housekeeping Services
  • Linen Services

Outside Amenities

  • Outdoor common areas
  • Outdoor recreation facilities
  • Patio
  • Walking and Hiking Areas
  • Water features
  • Garden

Safety & Security

  • Controlled Building Access
  • Emergency Preparedness Procedures & Facilities
  • Emergency Response System
  • Fall Prevention Program
  • Personal Medical Alert Systems
  • Safety & Wellness Checks
  • Security Guards
  • Security Systems
  • Supervisory Staff

Transportation & Shopping

  • Medical Transportation Services
  • Premium Transportation Services
  • Transportation Services for General Shopping
  • General Transportation Services

Languages

  • Japanese spoken
  • Korean spoken
  • Mandarin spoken
  • Tagalog spoken
  • English spoken

Guests

  • Guest Parking
  • Overnight Guests

Specialized Staff

  • Nurse on Staff (Part time)

Companionship & Escort Assistance

  • Companionship Services
  • Escort Assistance

Games Hobbies & Recreation

  • Activities staff
  • Culinary Activities/Programs
  • Cultural activities/programs
  • Entertainment activities/programs
  • Game Room
  • Intergenerational events/programs
  • No woodworking
  • Organized activities/programs
  • Performing arts activities/programs
  • Recreational activities/programs
  • Resident volunteer opportunities
  • Seasonal, holiday, and themed events
  • Social Activities/Events
  • Spiritual activities/programs
  • Sports & lawn games
  • Technology activities/programs
  • Arts & Crafts Activities/Programs
  • Literary Activities/Programs
  • Educational Activities/Programs
  • Music Activities/Programs
  • Facilitated Field Trips/Outings
  • Tabletop & Other Games/Programs
  • Horticultural Activities

Inside Amenities

  • Bar on-site
  • Communal Kitchen
  • Laundry facilities
  • Mailboxes
  • Recreational amenities
  • Religious Spaces
  • Shared Common Areas
  • Computer Room
  • Entertainment Venues
  • Cable/Satellite TV in Common Area

Personal Care

  • Administer Medication
  • Bathing Assistance
  • Cueing & Redirection
  • Dressing Assistance
  • Grooming Assistance
  • Health/Medical reminders
  • Mealtime Reminders
  • Medical Appointment Scheduling Assistance
  • Oral Hygiene Assistance
  • Personal Care Reminders
  • Phone Call Assistance
  • Refriderator Checks
  • Shaving Assistance
  • Toileting Assistance
  • Urinary Incontinence Care
  • Personal Care Assistants
  • Cooking services

Staff Training & Qualifications

  • Flexible staffing
  • Interview Every Team Member in Person
  • Male Caregivers
  • Reference Checks
  • Staff Driving Record Check
  • Staff screening conducted
  • Staff to resident ratio meets state requirements
  • Staff trained in ambulatory assistance
  • Staff trained in client rights
  • Staff trained in diet & nutrition
  • Staff trained in disease/illness management and prevention
  • Staff Trained in Ethics
  • Staff Trained in First Aid
  • Staff trained in skin care
  • Staff trained to monitor for abuse/neglect/exploitation
  • Staff Training Opportunities
  • Trained staff on-site

Kitchen Types

  • Kitchen
  • Kitchenette

Aquatic Amenities

  • Swimming Pool
  • Hot Tub Spa

Parking Options

  • Parking Lot

Additional Amenity Information

  • Special Comment: Panoramic ocean views, close to popular Waikiki attractions and world famous beaches.
  • State Licenses: 12-ALF

Costs for The Ivy at Hawaii Kai in Honolulu, Hawaii

Assisted Living

$4,195

Starting Price

Independent Living

$3,995

Starting Price

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Reviews of The Ivy at Hawaii Kai in Honolulu, Hawaii

4.3

(75 reviews)

  • Facility

    4.6

  • Staff

    4.7

  • Food

    4.1

  • Activities

    4.5

  • Value

    4.4

Top rated on Caring.com

2015, 2016

Susan

5

October 10, 2024

I visited this facility

The Ivy at Hawaii Kai was very large and spacious. It was beautiful and very well-maintained. I talked to the salesperson and he was very friendly. The only thing was they weren't very upfront with the cost until after the tour. It looks like a four star hotel. The room was pretty spacious for a studio. It's a nice place, but it was out of my price range.

Provider Response

Hi Susan, we are so pleased you enjoyed your visit to The Ivy at Hawaii Kai and we sincerely thank you for the positive review!

Chester

4

October 2, 2024

I visited this facility

I toured The Ivy at Hawaii Kai. The price they were offering, I think, was the most attractive. So it was priced for value. They may not have all the bells and whistles that all the different programs like the other more expensive ones, but I think for people looking for that price bracket, I think it offers quite a bit. It's pretty pleasant. The good thing is they're located in Hawaii Kai. I think the bad thing is also because it's Hawaii Kai the land and everything is more expensive. So as a result, I think they do have all these accessories, but then they're limited in a way.

Provider Response

Hi Chester, we are so pleased you enjoyed your visit to The Ivy at Hawaii Kai! We sincerely thank you for the positive review and hope to see you again soon!

Alexa

5

July 14, 2024

I visited this facility

I toured The Ivy at Hawaii Kai. I love The Ivy. The staff was very polite, very courteous, very willing to show us around and answer all our questions. They're excellent. The facility is clean, neat, and organized. I would recommend them to anybody. I heard that the food is very good compared to the other places that I went to, they looked like they were serving cafeteria food as opposed to The Ivy, they were serving chef food, like really good meals. They have a library and a workout room. They gave us a whole list of activities that they had planned for the month. They have a lot of good activities for the seniors.

Provider Response

Hi Alexa, we are so pleased you enjoyed your visit to The Ivy at Hawaii Kai! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let others know about your positive experience.

Reviewer#RD0605c

3

June 8, 2024

I visited this facility

The Ivy at Hawaii Kai looked nice, and the rooms seemed pretty good. But the receptionist there was extremely unfriendly and unhelpful. She was rude actually. And then while we were there, this older woman fell and hit her head, and she was bleeding, and the staff didn't seem to be very concerned about it. Even though they said they had a lot of people at the facility 24/7, no one came out at the time I was there, and I was there with the woman for about 5 to 10 minutes. The only girl that was there was a caregiver, but she was not even a certified nurse or a nurse's aide. She and a gardener were the ones who sat with the woman, so that to me was a huge problem.

Provider Response

Hello,Thank you for taking the time to leave this review about your experience. I am very surprised by your comments, and I would like to learn more about the situation so that we can take action to improve. Please contact me directly if you'd like to share more. I look forward to hearing from you. Sincerely, Kurt Kishaba, Executive Director

John

5

February 28, 2024

I visited this facility

The Ivy at Hawaii Kai is in a beautiful location. The facilities are fantastic. I have no complaints about it. It's perfect. The staff is super helpful and super knowledgeable. I was very impressed. I wasn't able to taste the food, but I went and saw the dining area and looked at menus and stuff like that, and I was impressed with what they offered. It's very clean, very nice, very modern, and well-maintained inside and out. It's beautiful and tropical with great views.

Provider Response

Hi John, we are so pleased you enjoyed your visit to The Ivy at Hawaii Kai! We sincerely thank you for the positive review and hope to see you again soon!

Thomas

5

July 30, 2023

I visited this facility

The Ivy at Hawaii Kai was very nice. I liked it, but unfortunately, I couldn't afford their budget. If I had the money and everything, I would have moved in there already. The person during the tour was excellent. She was very nice. From what I could see, all the staff they had there were very professional. The activities that I saw were just OK. It was a beautiful place and the grounds were well taken care of.

Provider Response

Thomas, we are so pleased you enjoyed your visit to The Ivy at Hawaii Kai. We really appreciate your positive review, thank you!

Sheryl

5

May 26, 2023

I visited this facility

The Ivy at Hawaii Kai was a very big facility with several buildings and private residences. The grounds were beautiful. It was like you were at a hotel. They were all very helpful. We saw their menu, and it was like a restaurant menu. It was local food, but it was very restaurant sounding. Their dining hall was beautiful. I felt like I was at a hotel, but you have people that are around and taking care of you. It was a huge acreage. They have a calendar of all their activities that are in-house. You can sign up if you want to go traveling. They have buses that take people to the doctors or on excursions. They have those going, so that was amazing.

Reviewer RC#0412a

3

April 22, 2023

I am a friend or relative of a current/past resident

I had spoken to Ivy at Hawaii Kai before I arrived and told them that I had two concerns. When I got there, I repeated the two major concerns I had, but neither was addressed when they were touring me around. When I reminded them of it, they acted surprised. So, they did not address what I had specifically told them that needed to be addressed. They were very proud of the fact that they try to run it like a hotel and it was exactly like a hotel in New York, where there are a thousand people around you, but none of them want to meet you. They won't make eye contact. The facility was beautifully done and beautifully maintained. I think it was recently renovated, but the feeling I had was just not warm and snuggly. We stood on a balcony overlooking the dining room floor, and nobody was laughing. Nobody was talking to their neighbor. Nobody was leaning across to talk to another table. These things are just for me, personally, because a friend of mine who went with me at the same time actually loved the place. She has moved in, and I think she'll thrive there. Her personality fits right in, but for me, it just didn't fit my needs.

Reviewer RC#0313

4

March 19, 2023

I visited this facility

The location of The Ivy at Hawaii Kai was very good. It had a lot of areas and open spaces one can walk about. The people seemed to be very friendly. Not all the one-bedrooms have a washer and dryer or a full kitchen though. If they have a full kitchen and washer and dryer in all the units, it would be deal. The food was good. We had lunch there and I liked the sandwiches. They had a gym, dance classes, a lot of exercise programs, and a swimming pool.

Reviewer#as0113

5

January 20, 2023

I visited this facility

I have visited The Ivy at Hawaii Kai and it was pretty good, I like the location. The personal tour was nice, and detailed, and they explained everything. The staff is pretty good and the rooms are really good, they have a pretty good view. There was a game and people were playing poker, they had all kinds of things.

Justin

4

November 14, 2022

I visited this facility

I went to both assisted living and independent living at Holiday Hawai'i Kai Retirement Community. It was a nice place, and they had friendly people. It was a very open area. It was quiet. It was in the valley, so there were nice views. They do a lot of things, and the price was reasonable. The staff was very friendly.

RLN

5

September 2, 2022

I visited this facility

I went to Holiday Hawaii Kai Retirement Community. It's really nice. It's open, it doesn't seem like an assisted living place. I visited a couple years ago. The lawns are nice. The rooms are open into a lawn usually, and stuff like that. They offered meals. It's quiet, it's not in town or anything.

Elizabeth

4

June 26, 2022

I visited this facility

I toured Holiday Hawai'i Kai Retirement Community. What made me decide that that was not going to work was that they did not have progressive care available. They went part of the way up from independent living to assisted living, but you had to pay for the care yourself in addition to paying for the retirement home. So you get your own nurses or get your own helpers, and then there was no nursing home care or memory care available. The facility looked very nice. They are nice and spacious, and the apartments are very nice. They have a washer and dryer and dishwasher in the apartments. Whatever they offer seemed very good, but they didn't go all the way to offering end-of-life care.

Royce

5

June 22, 2022

I visited this facility

We toured Holiday Hawai'i Kai Retirement Community. We visited the whole facility and the different types of rooms. It looked like an excellent place to live. I would like to move in myself. We visited both assisted living and independent living. There are a lot of activities. They have a weekly schedule. You can look at the schedule, see what's running that day, and then you sign up for those things. They have things like stretching, yoga, music, movements, and stuff. Their staff is top-notch, super friendly and helpful.

Meilin

4

June 22, 2022

I visited this facility

Holiday Hawai'i Kai Retirement Community appeared to be fine. However, I think they need to update the common areas like the dining room area. It's a little bit gloomy. They have a lot of waterfalls outside. Outside, it's fine, but the community area that we toured is a little bit outdated. The staff was hosting the tour from the golf cart and drove us around. We saw the community area like the dining hall. There were spaces there, and she said that is for activities, but at that time there's no activity at all. We saw the swimming pool. She said it's a saltwater swimming pool, which is fine. It is kind of small, but it's adequate. The person who assisted me was very hospitable; she was very good. They always have a volunteer resident to join to explain things, and that is a very good approach. I like the way she presented the place to us, but I think the substance of the whole thing was not there. We saw the menu. The staff mentioned that they have a chef, and they would have meetings to talk about the food. Cleanliness is OK. We didn't get to see the inside except for the common area that I mentioned. I only got to see the dining room area and the office.

Gloria

4

June 6, 2022

I visited this facility

Hawai'i Kai Retirement Community was very open, very clean, and very peaceful. It's not near any traffic. We looked at the cottage, and it was very nice. The person who gave the tour was very informative, friendly, knowledgeable, and professional. It looked very clean as well. They were having Tai Chi outside when I was there, but they also have a swimming pool, a library, and a very, very small workout area for the residents.

Layne

5

February 20, 2022

I visited this facility

Hawai'i Kai Retirement Community was impressive because they offered to have pets. They also offered to have apartment-style living and they had some homes that people could stay in as well. We were impressed with the way they had set it up, and they would let you keep animals in there as well. They tried to make it as much of a home living, so people, even my age could go into there as retirement care home and then move to the full-on nursing home type of thing. That was impressive. You could pick scooters and drive off, and they put a GPS on you. It was a very good community where it gave you different levels of care as you got older, so that was impressive. They have different requirements, but some of the people could go off- premises with scooters or whatever as long as there's GPS. They could go to a shopping center and come back. It's very open. During the tour, they had the staff on-hand, one of the sales crew, and one of the residents there as well, so they gave a really good impact on the tour when we were there. It was really good. They had apartments and condo-type units on the premises. People who were still capable to drive were able to get homes there and have more or less a property home-like cottages. I heard they had bowling and all kinds of other stuff like that. It carried over from being totally in need of a nursing home to where you could be my age and still be independent. I would go there. I heard the food was really good. Some residents weren't able to come out, so I've seen the husbands or wives pick up their breakfast, lunch, and dinner in one sit and take it to their apartment or their room for the full day. It's very flexible.

Dr. LT

5

January 19, 2022

I am a friend or relative of a current/past resident

Lovely facility with professional & supportive staff. My Mom is having a ball! The facility & grounds are beautiful. There is plenty to do. We are blessed to have found them!

Leona

5

January 19, 2022

I visited this facility

I had an in-person tour of Hawai'i Kai Retirement Community. They had one unit that was available to show, like a demo. It was nice and looked very comfortable. The building and everything are very nice. People seemed friendly, which is good. The only thing is that it was just too far for me. They didn't have a chair to the end, so that meant I would have to have looked for somewhere else to put my mother. The staff was informative and very friendly. When he realized that my mother needed more care, he recommended someone for me and helped me look for a place. I thought that was very nice of him.

Reviewer#JM091121

4

November 13, 2021

I visited this facility

I went to look at Hawai'i Kai Retirement Community. The tour was OK, but the place is kind of old. The staff members were excellent and very good. I liked the area, very eerie, and the air is clean. The outdoor is well maintained.

Sabrina

5

October 17, 2021

I visited this facility

I was impressed with Hawai'i Kai Retirement Community. I found it to be someplace desirable to live in if you were a senior. The staff was excellent, very friendly, warm, and seemed to be very caring. I thought the rooms were well kept. They were a bit small though, and they told me that it was going to be repaired, but some of the appliances were inoperable and it was a little worn down in some areas. Otherwise, they got some nice views out there. I also saw a schedule with all the crafts and different activities that they have, which seemed very nice. Compared with other places that I've seen, their amenities were excellent. I got to speak with some of the residents too, and they all seemed very happy and very content.

Calvin

5

September 24, 2021

I visited this facility

The Hawai'i Kai Retirement Community was fine. What was great was that besides the marketing person from Hawai'i Kai, they also brought along a resident to show me around to give a different perspective and that was very nice. I like the home, it was very nice. I think it pretty much fits our needs. The starting price was okay and everything was as expected, I guess. I know quite a bit about it since both of my parents were in this home 3 or 4 years ago. I looked at both independent and assisted living. For nursing care, I guess you can bring in somebody and contract that out since they don't have it. It's pretty good, I like the location because it's pretty close to where I live. They explained to me what the levels of care are exactly. The facilities for the different care would be the same, I think. It was not mealtime yet when I visited but I saw their menu for the month and it looked fine.

Russell

4

September 17, 2021

I am a friend or relative of a current/past resident

My mother-in-law is currently at Hawai'i Kai Retirement Community. It is well managed. The COVID restrictions are good. The meals are healthy for the elderly. I don't think I have anything negative to say. She has a caregiver with her. They have a menu, and you can select from the menu. There's always more than one choice. The food is done by chefs. I have eaten the food a few times. It's not like going to some fancy steakhouse, but the food is fine. I don't know how to say it any other way; the food is healthy. It is not junk food, which is good for the elderly because a lot of people have poor habits. They have nice facilities in regards to the accommodation. They have many activities. Because she's 97 and in a wheelchair, she doesn't participate too much. They do have facilities. Every day something goes on. If you are interested, you can participate. Everything from yoga for the elderly, to music, to storytelling; it goes on and on. They have a lot of exercise activity, but she doesn't participate too much because of her physical condition.

Lynelle

5

June 25, 2021

I visited this facility

Hawaii Kai would have been my first choice, but it was just out of our reach as far as cost. I really loved it over there. They have the swimming pool. They have everything. They have assisted living for my father, but cost wise it was too much. It was beautiful. The staff was so friendly. Everyone looked happy.

Bert

5

March 20, 2021

I am/was a resident of this facility

I've already moved into Hawaii Kai. It's not new, but I feel very comfortable here. It's a very open area. There is a lot of parking, and you have different things to do. I have a one-bedroom that's about 600 square feet. I have a living room, a sink, and a refrigerator. I have no stove, but I get three meals a day. The staff is very good. When you ask for things, they take care of them, and I really like that. The food is good. They have a dining area, and what I do is I check out my food to bring to my room because I have my dog with me. I take care of him, and I eat with him. I'm still moving in, and I haven't really gone to their activities, but they have different games, a swimming pool, a pool table, and arts and crafts. They have a lot of activities, and one good thing about that is I can walk my dog around the whole community. It's kind of spread out, so I have no problem with that. They really take care of the people, and the staff is wonderful. The facility is old, but it's well maintained.

Lawana

5

March 7, 2021

I visited this facility

We visited Hawaii Kai. They were informative. We saw the residents, and they seemed happy. We toured a couple of the individual units to see what it would be like, and it's good. I toured a studio and a one-bedroom. It's a good size for a single senior living there. It had a little kitchenette, a visiting area if they have family come over, and a bathroom. The bathrooms were equipped with handle bars or special benches, as well as things in the shower, and it's good. The staff was helpful and gave me more information about things I could follow up with for my mom. The facility is very clean. They also have COVID things in place. It's pretty big and spacious as far as spaces for them to do group activities, and there are places for individuals if you want to go sit outside. It's very nice. I saw the menu, the dining area, and the residents eating.

Edi

5

January 28, 2021

I visited this facility

We went to see Hawaii Kaii. It's very nice, they offer swimming and eating. They have a nice cafeteria and dining area. The food was very good, was very delicious, and it wasn't filthy, it was just right. I saw a library there and an activity room. We just took a small tour. It was very clean, everybody was on it on everything, really good service, and they were really attentive.

Christine

4

January 25, 2021

I visited this facility

I went to Hawaii Kai. It's very good, very professional, and very clean. The people were very nice, and had my father been able to go there for his level of care, we would definitely have put him there, but we couldn't do it. He had so many medical complications since we looked at it, and we were really disappointed with that. The dining area was very nice, very clean, and COVID compliant, so that was good.

Justice

4

October 28, 2020

I visited this facility

Hawaii Kai was a nice place. I liked the tour. The staff was professional. It was clean and well kept. The location just didn't work out, and they didn't offer memory care. My grandpa has dementia, so that wouldn't have worked out for him. The rooms were good. We saw a studio apartment, and it would've been perfect for him, but the level of care that he needs exceeded what they could provide.

Kerry

5

October 11, 2020

I visited this facility

I went to Hawaii Kai, and they seemed promising. The tour was good, they did have a room available for me to take a look at, which is on the ground floor, and accessible from the outside. Adam was very helpful, and he kept in touch with me. He did take me around outside, and showed me the other buildings.

Ralph

4

October 9, 2020

I visited this facility

I toured Hawaii Kai. They were very helpful. They gave me a lot of information, and a lot of options, but I told them I'm not ready yet because there's too many variables. They actually let me tour it in person, and so I spent several hours with them as the facility is quite large. My wife is in a foster home right now, getting physical therapy and trying to get stronger, and I don't know exactly how much help she's gonna need. It's a huge factor. The cost for the facility that I was quoted originally is about $5000, and if I go in there with her, it would be $6000 a month. Well, depending on how much care she needs, the care could be as much as $6000, and I frankly don't have $12000 a month to spend. It was nice; it was fine. They were very helpful. I appreciate the fact that I got to see the facility. I certainly would consider it. I met with the general manager, and I met with the, I guess, I would call her the sales person. They were very helpful, but I made it clear to them that I cannot make a decision now. They were anxious for me to make a decision, but I'm not ready yet. They have a lot of facilities that I wouldn't be using right now because of the virus. Even if I had all the information that I needed, I'm pretty certain that I don't want to move into a home like that with the coronavirus going on. The community was really nice. They showed me a variety of different apartments with different layouts. They showed me 2-bedroom apartments, and they showed me mostly 1-bedrooms. I told them I was not interested in the studio apartments because if we're going to live there full-time, that wasn't big enough. What I would like would be the 1-bedroom because when my wife would be resting, I wouldn't be in the same area making noise and all that. They showed me the dining area, and they had a number of different rooms for different activities. It's a very large facility. I did not sample the food, but they gave me all the menus, and they told me that I had a choice whether I would eat in the dining area or whether it would be delivered to the room like room service. It was very good. Different apartments had different views. Some had a water view, some had a garden view, and some didn't have much of a view at all. It depends on what you wanted and what's the price accordingly. They have an elevator. If you chose an apartment that was on the second or third floor, of course there's an elevator to take you up and down. I also met another person. She was the one that had the care side, e.g., the people that would come in and give personal attention to my wife. One of the things I like very much about them is they gave me the top-of-the-line price. In other words, if my wife needed constant care 24/7, they gave me that price, as I told you it was $6000 a month. I do not think my wife would need that much care, so if she did, it's out of my price range. I cannot afford $12000 a month, but I could do a lesser amount. There are just too many factors right now for me to make a decision, but they were good, and the information was plenty. I couldn't have asked for more gracious people to show me around. It was great.

Jordon

5

October 4, 2020

I visited this facility

I went to Hawaii Kai. They appeared to be accommodating. At the time when I visited, there was a promotion or a discount for new tenants. At that particular time that was when they were doing door-to-door service for the meals, so I wasn't able to get the meal service. So she said that at a later date I could go and experience the meals. I thought she was very accommodating. She also followed up with me to see if there was a date in mind when I can go back and take my Dad. She's very personable. They have different levels of service. They can change the sheets and do the laundry, and then during the pandemic, they're doing door-to-door delivery. They also have activities like bingo night or sports game nights. They have all these activities that they plan for the seniors where they try to get them to socialize and communicate with each other. The staff was very welcoming. The facility is a little bit older but I know that they're good with upkeep.

Matt

4

September 15, 2020

I am a friend or relative of a current/past resident

I chose Hawaii Kai for my dad because I felt like this is where he would be happiest. He has his own room for privacy. They just got a COVID case there so they're on lockdown. They hadn't had a case before that, but it's kind of disappointing. I was wondering why they were allowing visitors, but they had to take a temperature or a test before coming inside. I saw his room on Facetime and it's a lot bigger than I thought it was going to be. His room is nice and seems safe, it has bars on the shower, and the shower is big enough for him to put a shower chair in there. The person I dealt with there gave me a virtual tour of the apartment, walked me down the elevators, and cafeteria area. It's a pretty massive community and there are multiple buildings so he didn't show me everything. My father has his own balcony and he has kind of a beautiful view with a waterfall, so it's nice.

Scott Nahme

5

August 27, 2020

I am a friend or relative of a current/past resident

Assisted Living staff in Building #2 (back building) is fantastic. Very caring, competent, nurturing. My mom will be 100 in September and they take excellent care of her. She likes it there and I am happy to have her live there and be taken care of by such a great staff of care providers.

Fusako

5

November 29, 2019

I visited this facility

I like Hawaii Kai. If I'll ever go, I'll be going there. It was outstanding. The food was good. They invited us for a free lunch and took us on a tour of the community. It is a high-end neighborhood with guarded homes that are expensive but beautiful, landscaped, and it is nice. The staff members are extra gracious, they make you feel welcome, and they look happy. The place is like a hotel. Ambience is very nice, too. I saw a 1-bedroom and a studio. The studio is just right because you have the bed and the TV, you have everything there. Also I don't have to clean because they clean, and they change the linens. It is a very pleasant place to go. I saw a bunch of people playing gin rummy. There were also socializing. Of the many communities that I had seen, Hawaii Kai is my choice. The staff was very pleasant. They welcome you. They also cater to people with restricted diet. If you are diabetic or have high blood pressure and need to have a special diet, they would do that for you. They have a dietitian. Hawaii Kai is not for just anybody, you have to be able to afford it, but to me, it's the best. They have a small bus that would take you to the shopping center, to places of interest, and to places where you would want to go. They would take you as a group. It is an excellent place.

Michael

4

July 25, 2019

I visited this facility

Hawaii Kai was nice, but if my mother degraded in her functions, I would have to move her because they don't provide services beyond assisted living. The initial tour was great. The place was clean, and I liked some of the rooms they had. It's private care and one of the cons is there's a lot of focus about how long she can last with her funds and what it means if we have to pay beyond her liquid assets (like her checking and savings accounts). That felt a little bit awkward. The staff member during the tour did a good job, was courteous, knowledgeable, and friendly.

PH

5

December 27, 2018

I visited this facility

I liked Hawaii Kai. The staff was very nice, very accommodating, and answered all of my questions. The rooms were very nice. There was only a studio available, but they had a variety. The dining area was well accommodating. They had a gym.

Harris

4

August 31, 2018

I visited this facility

Hawaii Kai was good and facilities looked nice. The services were good and the staff was excellent. The dining area looked good and the people looked happy. There were several scenarios where there was an outdoor activity and an exercise class. They have a library, computer room, and various activity rooms. The staff member who showed me around was very good.

Provider Response

Hello Harris, thanks for visiting us at Hawaii Kai! It was great having you stop by. We appreciate the positive feedback and hope that you will decided to make our community your new home. Please reach out if you need any help!

Visitor01

3

August 9, 2018

I visited this facility

Hawaii Kai is way out on the other side of the island. It's nice, but I don't want to go that far. out. It's a lot older. They updated it. I think it's OK, and it's a third the price. The staff seems very nice. We couldn't complain about it. They have exercise rooms, the grounds are very nice, it's a lot bigger -- around ten times the size than of others -- and they have a swimming pool.

J.Y.

4

March 21, 2018

I am a friend or relative of a current/past resident

My mother is living in Hawaii Kai, and it's fine; however, my mom cannot adjust to it. I really liked the facility. The management staff is good. She's in the independent living but has an agency assisting her with medication and escorting her to meals. Her one-bedroom has a nice location and convenient access to dining, laundry, and the parking lot. The room is big enough for us. They have weekly housekeeping, but they clean diligently only when family members are around.

Gloria

4

November 27, 2017

I visited this facility

I'm familiar with Hawaii Kai because a lot of my friends live there. They have positive comments about it and it's on my side of town. They have independent and assisted living. They have three meals a day, and the food I had there was good.

Alex

5

September 14, 2017

I visited this facility

Hawaii Kai was nice and the rooms were nice. The staff was nice, too.

roxanne370785

5

June 1, 2017

I visited this facility

I really liked Hawaii Kai's environment. My mother likes the environment, but she is not ready to go, and she doesn't see herself spending that kind of money. I think the facilities are awesome, though. I personally think it is an environment for a lot of retired professionals. The staff, even the serving staff, was very amiable, very nice, and very caring. Everybody was very amiable and very caring people. Even the recreational activities person was very sociable. Everybody was nice. It was a very caring environment. I really liked it. If my mother ever does decide she is ready to go that direction, that would probably be the first place I would consider.

Catherine400542

5

May 9, 2017

I am a friend or relative of a current/past resident

My aunt lives at Hawaii Kai. She really likes it because she can have her pet there, and she has some outdoor space. They have a shuttle that takes the seniors around. They have meals available, but I think they have to pay for them. They have other activities too. I know they have an activity room. I like the atmosphere. It is really calming, and it is really pretty. It is in a pretty area. If my mom needed a place, I would highly consider Hawaii Kai.

Jonathan776161

5

April 11, 2017

I am a friend or relative of a current/past resident

I chose Hawaii Kai because I got a tour and liked it. The people and everything, the building, the staff, and the amenities, are good. They make sure they walk you to your meals and back to the room to make sure you get back safely.

New Yorker

3

April 11, 2017

I visited this facility

We were disappointed with Hawaii Kai because we thought the food was inferior, like it was frozen food, and the service was not so nice. It was OK and had a very nice place with separate cottages, which was very tempting. Overall, we didn’t like the fact that it seemed too commercial. It belonged to a very large group, so we didn’t feel it was personal.

Roland860455

4

April 10, 2017

I visited this facility

My visit at Hawaii Kai was good. It was quiet, and the property was very spread out. The facilities were nice, but the price was too much. The staff was very nice and friendly. The dining area was very nice.

Azucena210136

3

March 27, 2017

I visited this facility

Hawaii Kai is too small for the two of us, and at the same time, the rent is too high. We cannot afford it. The unit that is open and the one they’re recommending to us is near the canal. When there is a flood, it gets stinky, and we will be able to smell it. I don’t like it.

C635567

4

February 11, 2017

I am a friend or relative of a current/past resident

I had to quickly get my mom in somewhere, and she fell in love with Hawaii Kai. She confirmed that she likes it and was willing to move. She likes to play Hanafuda, Bingo, mahjong, and all the activities over there. A lot of it has to do with faith and going to church service, and all that kind of things. They seemed to be quite confident and capable. I think that they liaison very well with the long-term care company because I was very much inundated by people who worked with them as they helped me along. There was pretty much something going on with the long-term done. I guess they like to make sure that you get your paperwork a long time. I think they could probably repaint and make the rooms look a little better, more presentable, but I don’t think the old folks really look at that; it is more as a feeling, not the appearance.

Yvonne563667

4

December 5, 2016

I visited this facility

Hawaii Kai was very nice. It was a new place, but housekeeping wasn't that great. I liked that it was new, but it was too much like a hotel. I looked at a private room, and it was very nice. You could bring your own furniture which I think is really good for transition and continuity.

Jay642124

4

October 13, 2016

I visited this facility

Hawaii Kai was nice. It was clean and bright. The people were very friendly. The residents seemed fine. It was a nice facility, but it wasn’t what my father needed.

Jan528875

2

September 13, 2016

I visited this facility

The staff at Hawaii Kai was friendly. The outside of the place was very nice, but the rooms were small and sparse. The food was horrible, and I wouldn’t even think about sending my mom there.

Provider Response

Jan528875, thank you for leaving this detailed feedback about your experience with Hawaii Kai. We appreciate your feedback and the kind words about our friendly staff and outside exterior, though we do regret you didn't enjoy the food as much as we would have liked or as our other residents seem to. Either way, we'd like to thank you, Jan528875, for reaching out and sharing your feedback with us. Thank you!

Russell13

4

January 26, 2016

I visited this facility

We were impressed with Hawaii Kai when we took the tour. It was almost like a resort or country club type of atmosphere than an assisted living or even senior living. It was upscale. The location was good. It was not within walking distance of shopping, but they do provide transportation if they needed to go to shopping areas.

Cecilia7

5

December 17, 2015

I visited this facility

Hawaii Kai is a community. The surroundings are exquisitely beautiful. They have a beautiful view. They are at the back of a valley. The staff is very nice and very good. They know what they are doing. They know how to talk. The facility is older. There are two parts to it. The older facility, I think, they say it is built in 1988, and the newer facility is built in 2004 or 2005. The rooms are very nice. Everything about the rooms is very nice. It is a nice place.

Anonymous116348950

5

November 25, 2015

I visited this facility

Hawaii Kai was good. It was nice and clean. I ate lunch there, and it was good. All of the meals looked good.

Caring113279950

4

October 5, 2015

I am a friend or relative of a resident

The rooms at Hawaii Kai were very light and open with nice furnished and designed. You have to bring your own furniture which helps you to personalize. The food is excellent. The dining room was very practical; they go the same places every time for meals, and it makes the serving of the meal very easy for everyone. They have exercise, singing, and movies. I think they’re doing their job.

Marlene29

4

September 7, 2015

I visited this facility

The Hawaii Kai was great; the staff was fantastic. Because I can’t eat certain things, they made up a special sandwich for me. The only thing I would have to do before I would totally sign up for it is check the pool out because I’m a swimmer. I went back to see the one unit because it was the only one that furniture and everything would have fit. They have a library inside; I’m a reader, so the library was great. They have puzzles, too.

Caring112712050

3

September 7, 2015

I visited this facility

I visited Hawaii Kai. I have been there several times; I do have friends there. The apartments were lovely. However, the last time I visited, I had dinner there, and I didn't think the food was up to par. It was not what it had been when it first opened. It was turkey, and to me, it seemed like a canned turkey with canned gravy, and it didn't seem fresh to me. However, at Hawaii Kai, they were lovely people. I visited a gentleman last year around Christmas time, and they were playing lots of games like games with small prizes. It looked interesting. They were all having fun, and my friend liked it also.

Kathy112504650

4

August 28, 2015

I visited this facility

I visited Hawaii Kai. The building was beautiful. I ate at the dining room, and the food was good. The only negative thing I have for this community is their apartments. They were small and plain, but I guess you're not supposed to be spending all your time in there. However, it looked like they have lots of nice things to do. They have yoga and dancing, and it was good.

Caring105469950

4

May 2, 2015

I visited this facility

We liked Hawaii Kai very much, but it was a little expensive. The sales staff was very nice. We had lunch over there, and you can order from a menu. The food was very good. It's three meals a day. They had card games, exercise rooms, and a woodworking shop. The only thing I wasn't happy about it was that the two bedrooms only had one toilet, but they were very nice and clean. We talked to some of the people there, and they liked it.

Alika

5

March 18, 2015

I visited this facility

I did visit a facility, and I stayed there for two nights. It is called the Hawaii Kai Retirement Center. It is a very nice place. The food is acceptable and very good. If my VA payment comes through and I get a 100% disability, I'll be able to afford to stay there. It is independent care. It is just a one bedroom, and I made suggestions as to how they can rent it out with a few changes. It wasn't well maintained, and that is one of the things I told them. The door to the bathroom was hung the wrong way. It blocks the entry to the bedroom. The shower handles which pointed which was hot and which was cold was reversed. The curtain in the bedroom was all resident added. When we moved the bed covers, my wife and I sneezed. There is enough space to it. In fact, the one I am looking to go to is on the ground floor within ten yards of the swimming pool and within five yards of my handicapped parking which is outside my door. I don't even have to go to the reception area to get in my room. I could park my car, walk about five yards, get my key to the outer door, and go right in. It is very convenient. It is a two bedroom but actually it has an extra room which I can use as a place for my computer or study. I'll rate it the highest. Otherwise I wouldn't go there; if I found that what I wanted is not up to par, then I wouldn't even plan on going there.

Caring94681550

3

February 19, 2015

I visited this facility

I liked the Hawaii Kai. They saw me right away and took me all around. I thought the rooms were nice. I liked that the dining area was pretty close to where the rooms were. I really liked the setup. I thought it was really nice and clean.

anonymous100410550

5

January 17, 2015

I visited this facility

Hawaii Kai was a really nice community. They have various housing living styles. You can have an apartment, or you can have a cottage. The rooms were really nice. It was a fairly new facility.

Kate18

5

November 30, 2014

I am a friend or relative of a resident

Hawaii Kai is close to where my father's previous residence was, and it was going to be easy for friends to visit, plus they had a nice facility and reasonable rates. The staff members are very accommodating and very nice. They get to know their residents very quickly. It is just a very open, very nice facility. The rooms are of different sizes, so they have a lot of different options, they are all clean and very well-kept, and there is good security. They'll even bring a tray to his room if he doesn’t feel up to going down to the dining room; it is very healthy food, but there are lots of nice choices. They are very nice, they have lots of activities for the residents, and they have a lot of freedom to move around and go to visit different parts of the building. They have a good bus service to the local shopping areas. They really do try to keep the residents active and engaged. It is a very nice apartment and very well-appointed; there is a little kitchenette and a nice bathroom, so it is very comfortable.

Buddy4

5

October 17, 2014

I visited this facility

The only thing that’s keeping me from Hawaii Kai is the cost. It’s quite high. The rooms were very spacious. The dining room was like you were walking into any resort spa. They have light weights. They have walking areas, yoga, and chair exercise for arthritis.

Caring94408450

5

September 23, 2014

I visited this facility

I was very impressed with our tour at Hawaii Kai. It was nice when we got there because they had this little welcome sign for us and I feel that was very impressive. The biggest concern for me was the cost of the facility, but I saw that the staff seemed pretty good. I also like that it's light and airy and they have good activities.

Maini1258

4

September 12, 2014

I visited this facility

I visited Hawaii Kai, and I liked it. It was nice, and the people were very nice too. The food was very good.

Caring8487

4

August 28, 2014

I am/was a resident of this facility

When I went to Hawaii Kai, the people were absolutely nice. Everyone seemed content. I didn't see anybody there that wasn't happy. There was a friendly atmosphere. The food was actually better than expected. I went for a two-night stay and the room I was in was a one-bedroom. They had so much wasted space in a one-bedroom. I certainly wouldn't want that much room. Also, you could feel the box spring from the mattress. They should have at least made it comfortable. The pillow had a smell to it, like it wasn't a fresh pillow. I went out to the front desk at 9:30 at night because they said if you need anything, you just go to the front desk, but it was closed. They didn't have a lot of activities, but I did go into a singing group. I joined everything that was there for the short time that I was there and that was very nice. At night, if you look out, it is a beautiful view and the ocean is there, but there isn't anything to do. They should have something going on until at least midnight. The food was great. Everyone was enjoying themselves; however, dinner at 5 was way too early for me. Everyone was happy, it was just not my type of life. I don't like to just watch television at night. I would like to have more to do at night time. There, you could walk outside and it's nothing, but the beautiful view. It is like being out in a country to me. Nevertheless, I would certainly recommend this place to others.

Caring00000231

4

August 13, 2014

I visited this facility

Hawaii Kai was wonderful. It was clean; it was nice; and the people were very professional. The girl who gave me the tour was very knowledgeable and very caring about my situation. It seemed like a very nice place. The rooms were as I expected: a one-bedroom which was very nice and well-appointed. The dining room was like casual dining. The place was very clean and very well-maintained. The only drawback was the price.

Jacquelyn3

5

May 10, 2014

I visited this facility

I looked at Hawaii Kai because that is my home state, and I have family there, too. I went there in December. I love this facility. If I would go to an independent living or assisted living, that would be my choice. They treated me to lunch and it was wonderful. It was very, very good lunch, and it was the perfect portion for me, and I enjoyed it. The staff was wonderful; everything was very, very good. I love the place. If I were ready to go today, I would go there.

Andrei1

4

February 1, 2014

I visited this facility

Hawaii Kai is in a very nice environment. It is in a nice and very secure area. It is a very nice community. I would love to stay there but it was just overpriced for me. I really don't have anything negative to say about it other than it's pricey. I did see that there was probably some minimal maintenance needed on some parts of it, but nothing major. They have very nice and very cordial people. I checked out a studio and it was really small, but at my point, I really don't need much more than that. The dining facility looked very nice. I had lunch there and it was fine. I met a couple of nice people and they did make an effort to make you feel comfortable. They did provide activities for their residents. They did have ample transportation everyday to go to for little things like go to the post office, to the grocery store, to wherever actually.

Caring74135450

4

November 27, 2013

I visited this facility

We visited Hawaii Kai and I like the place except that it's very far from where I am right now. The facility was quite nice and it was spacious. Their parking lot was adequate. The dining room was nice. The staff was a little bit friendly. I saw a studio apartment and it was quite small. I did not notice any activity at the time that I was visiting the facility, but I did notice a table with jigsaw puzzles laid out for whomever who wants to play with it and I like that.

Joey3

5

July 11, 2013

I am a friend or relative of a resident

I've found a place for my mom and it's called Hawaii Kai. It's one of the best here in Hawaii. It's very homey, there's a lot of support from the staff, a lot of activities, and a lot of acreage for the place itself. It's very widespread. She has a very large studio place. They do everything, all the meals included, so my mom didn't have to cook. We have once a week cleaning service.

Allene1

5

August 9, 2012

I visited this facility

There is an independent living section and an assisted living section. Clean, home like atmosphere. Good variety of meals in a relaxing enviroment. Very airy feeling in the hallways, common areas.

catsanchez

4

May 27, 2012

I am a friend or relative of a resident

I really like this retirement community center that my grandmother is at. From the outside it is really nice. I looks like a 5 star hotel. When you pull into the parking lot there is a nice foyer with a waterfall and driveway the takes you right to the front desk. The exterior of the facility is decorated with beautiful plants and greenery. When you walk in the people at the front all greet you kindly and ask you how they can help you in any way. When you look around the inside of the facility it is very nice. A big waterfall area is located right at the front. As I walk around looking for my grandmother's room, there are tons of fun amenities that are supplied by the facility. There is an exercise room with treadmills, work out machines and a lot of other exercise equipment. Then there is the cafe or place where the tenants get all their meals. This area is located on the second floor and overlooks the waterfall in the front of the building. This is a very nice area. The facility is all and all very nice. The people are also very nice too. I feel that my grandmother is at a great place!

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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