Oaks At Towne Lake

Charles

My father-in-law moved to Oaks At Towne Lake. They care and are easy to contact, the cleanliness and the food are good, and the caregivers care. The rooms are adequate in size, updated, and clean. They have a variety of foods and it's always good. There's a monthly calendar that lists all the activities.

Provider Response

Robert

I went to Oaks At Towne Lake. That was a nice place, and it was two stories, very open, and it had a fireplace. And all the assisted living was upstairs. I thought that was pretty good because everybody lived upstairs, and then your activities and stuff were downstairs, which is pretty good. The staff is very nice and very informative. They had an open courtyard in the front. I thought it was nice at the entrance. I liked that they always have a nurse at the nurse's station on the second floor at all times, pretty much. So my dad could go right to that open area, where the nurse was.

Provider Response

Susan

Oaks At Towne Lake was very well maintained and had a very welcoming environment. They had lots of activities. The people there seemed friendly and nice. I liked it.

Provider Response

Frances

I like Oaks At Towne Lake. It was very nice. I probably would choose that one because it has a very lovely chapel, and the rooms are clean, and neat and do not have an odor about them. The people that were there were all very pleasant, and everything was clean, and that's what I was looking for. The staff was pleasant and not standoffish, and they were willing to talk to you. They seemed knowledgeable, too. They had physical therapy areas, and they had many scheduled games and projects for the patients. They also had a little chapel there that impressed me.

Mark

Oaks At Towne Lake is a new facility. I like the fact that they had wall pictures of all the veterans in the hallways. My dad's a veteran, so that was good because there are a lot of the veterans who are prideful and proud of that annunciation. There are a lot of people that are happy and engaged, people that were walking around that were residents there. It just seems like a pretty happy life for these people. Their staff was awesome. She was very thorough with everything. We spent a lot of time going through, and she didn't even get into pricing until the very end, which usually is a good telltale. It's not just about money. She was very thorough in explaining everything as far as the facility and what they have, talking about even the physical therapy rooms and the barbers that come on-site every Wednesday. She was extremely accommodating and asked a lot of questions about my dad, the status he was in, and what he would need. She was very engaging. They were great. The only thing I didn't like about the rooms was, there wasn't a separate bedroom. It was kind of a partition, so it has a hotel feel to it, almost. I would say that was good, but not great. I was looking for something that was a separation of bedroom versus living room. That was probably the one thing I'd say was below par, thinking about my dad and what his thought process would be. It was very well maintained. They had rails on every hallway to accommodate the elderly because they can keep them stabilized. It was well kept, and it's a newer facility, so it had a more modern feel to it and was cleaner than an older facility.

Samantha

Oaks At Towne Lake was our second choice. It is a really lovely facility. The outside is very rustic-looking. Inside, there is a beautiful small Zen garden. We toured both studio and one-bedroom apartments. The one-bedroom apartments have a half-wall between the living space and the bedroom, which is very nice. They have what looks like a miniature full-sized refrigerator and freezer, nice cabinets, and a full sink in their very lovely kitchenettes. They have a dedicated space for a chapel for religious and faith-based services. They have big activity spaces. They have a dedicated movie theater, an activity room, a salon onsite, and a cozy common area with fireplaces. So it is a lovely property and the people are very nice. We tried their food, but it wasn't as close to restaurant's servicing food. It was a bit more institutional. It wasn't as good.