Question 1

What is the care staff-to-resident ratio at The Landing of Winder during daytime and nighttime hours?

Accepted Answer

The Landing will operate on a care staff-to-resident ratio greater than the ratio required  by state regulations.  The state of Georgia requires a ratio of 1:15 in Assisted Living and 1:10 in Memory Care during waking hours and 1:25 in Assisted Living and 1:1 6 in Memory Care during non-waking hours.  The Landing will operate at 1:10 in Assisted Living and 1:6 in Memory Care during waking hours and 1:16 Assisted Living and 1:8 Memory Care during non-waking hours.

Question 2

What programs or activities does The Landing of Winder offer to keep residents engaged? How does the staff engage residents' long-term memories?

Accepted Answer

With a very intelligent computer system known as iN2L, our staff is able to interact with our residents and engage them cognitively by selecting activities that relate directly to the resident's interests or memories.

Question 3

What techniques does The Landing of Winder use to support memory care residents during mealtimes?

Accepted Answer

The Landing promotes independence, sometimes by changing diets as needed. Finger foods, scoop plate, weighted silverware, etc. Hand over hand technique is used. When total feeding assist is necessary, it will be done 1:1 to preserve dignity.

Question 4

Is The Landing of Winder affiliated with a hospital if more care is needed?

Accepted Answer

The Landing of Winder is not affiliated exclusively with any hospital, however will utilize hospital in and around Barrow County.

Question 5

What ongoing senior care training does the staff receive?

Accepted Answer

All staff  will receive monthly training which includes specific, state required dementia training. Additional trainings will be hosted by the Director of Healthcare, Executive Director, and the Director of Life Enrichment throughout the year, including role play scenarios.

Question 6

What transportation services does The Landing of Winder offer to assisted living residents?

Accepted Answer

Transportation services are available at The Landing.  A passenger van with wheelchair capabilities will be used during all transports.  This form of transportation will be used by the Life Enrichment Department for trips and outings, but can also be used by residents for transportation to and from personal appointments.  Depending on the distance from the community, a fee may be associated with personal transports.

Question 7

What safety features or security measures does The Landing of Winder provide to protect residents who wander?

Accepted Answer

The Odyssey Memory Care is a secured neighborhood for residents with cognitive impairment.  This neighborhood is only accessible through the use of key-cards.  Each staff member will have access and will assist guests and visitors into and out of the neighborhood.   This neighborhood is purposefully built into a large oval, which gives residents with tendencies to wander the ability to do so all while allow care staff to provide supervision at all times.

Question 8

Describe the neighborhood around The Landing of Winder. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Accepted Answer

The Landing of Winder is located in Barrow County with close access to shopping and dining.

Question 9

What ongoing training does the staff receive in dementia care?

Accepted Answer

All staff  will receive monthly training which includes specific, state required dementia training. Additional training will be hosted by the Director of Healthcare, Executive Director, and the Director of Life Enrichment throughout the year, including role play scenarios.

Question 10

What programs or activities does The Landing of Winder offer to enrich residents' well-being?

Accepted Answer

The Landing offers a wide variety of activities to ensure that residents have the opportunity to decide how they would like to participate.  The calendar offers activities and outings such as happy hour, ice cream socials, BINGO, trivia, and movie night in our theatre, just to name a few.

Question 11

How does The Landing of Winder keep residents' families informed about their loved ones' health?

Accepted Answer

Any change of condition will be communicated to families via the Med Tech on Duty or Director of Healthcare. Family members are encouraged to communicate questions and concerns with the Director of Healthcare  through email or phone.   Meetings with care staff can be scheduled upon request of the family.

Question 12

What makes the chef or dining program at The Landing of Winder exceptional? What kind of menu can assisted living residents expect?

Accepted Answer

Chef Mike found his passion for food and herbs at a young age while cooking and gardening with his Italian grandparents. His grandmother’s advice was to “cook with love” which has been Mike’s motto ever since. Mike believes we should all love and be passionate about what we do every day. When you meet Mike you’ll see he loves people and is passionate about food. Originally from New York, Mike spent many years cooking in Italian restaurants. Menus provide a good variety of foods and flavors. There are always alternative meals offered for those who would like to enjoy a meal other than the highlighted meal of the day.

Question 13

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Accepted Answer

Chad Blackman, RN is the Director of Healthcare for The Landing Senior Living 
Chad has a patient centered nursing background with vast experience in hospitals, long term acute care, home health and hospice settings. He is passionate about being a health advocate for those who cannot speak for themselves and he believes in promoting a holistic approach to health issues. Chad's leadership exhibits compassion, empathy, and a strong desire to serve.
Chad is a PCCN (Progressive Care Certified Nurse) and a member of the Georgia Nurses Association and the American Association of Critical Care Nurses. Chad will provide all assessments for residents to maintain the proper level of care and individualize care plans.

Question 14

What safety features or security measures does The Landing of Winder offer to assisted living residents?

Accepted Answer

The Landing utilizes a wireless nurse call system to ensure the safety of its residents.  This system is comprised of resident pendants, pull stations in resident apartments, and nurse call stations in resident apartments.  Pendants will be worn by residents and when engaged, caregivers will be alerted immediately.  Pull stations and nurse call stations will operate in the same manner, alerting caregivers immediately upon engagement.  
The AccuShield system will be utilized to screen all third party vendors for background checks and vaccination records prior to giving them access to the community.  Visitors will also sign in upon entering the community, thus creating a record of which visitors are visiting which residents.  
After normal business hours, there will be a video doorbell that will allow visitors to ring the nurses station.  Upon ringing the doorbell, a caregiver will utilize the video to communicate with the visitor and allow entry into the community.

Question 15

Describe the overall population of assisted living residents at The Landing of Winder. What is their average age? What are their favorite things to do?

Accepted Answer

Our average residents love to spend time enjoying the outdoors, scheduled activities programming, and experiencing the delicious food that comes from our dinning room.  The average age is around 75 and we have a mix of female and male residents.

Question 16

What places are near The Landing of Winder or within walking distance for assisted living residents to enjoy?

Accepted Answer

Apalachee High School is located directly across the street and offers a variety of sporting events and entertainment.

Question 17

How does The Landing of Winder keep residents' families informed about their loved ones?

Accepted Answer

The Landing  will utilize a variety of methods to keep in close contact with residents' families.  Care Plan Meetings will be held between the resident, the family, and The Landing staff every 3-6 months.  These detailed meetings will cover all aspects of life at The Landing, including dietary, activities, and clinical care. This one on one time is a valuable way to communicate changes and create new plans as needed.  In addition to Care Plan Meetings,  The Landing will utilize quarterly newsletters, monthly family nights, and weekly Facebook updates to communicate with families.

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