Sanford Estates

Rebecca

We walked around Sanford Estates, and we talked to a few of the residents, but I didn't talk to any employees. I got there after people that do the tours had left, but I talked to several of the residents there, and they were very happy there. The place was very pretty. I liked the fact that they had balconies on the unit so my sister could sit outside but not be outside. I saw the dining hall; it was amazing. The meals looked amazing. The people seemed to be enjoying themselves. One of the ladies that I talked to told me that it was very independent, and that they could come and go. She was just coming back from visiting her daughter, so it appeared more independent than the other place. The only thing that concerned me is that we just walked in the front door of the main building, and nobody approached us to find out what we were doing there. So that would be one of my questions for them. My friend and I were together, and we sat in the common area in the lobby, and nobody ever came over and said, "Can we help you? What are you doing here?" That would concern me if my sister wandered off for some reason, or a stranger came in. I could have walked over and got on the elevator and gone upstairs and nobody seemed to notice.

Pam.11

My mom moved into the Sanford Estates about a month ago. I like the community overall. The people were very nice. And they have aides on site. They also have activities to keep the residents busy like bingo and game night. There's nothing included in the apartment. This is independent living, so she has to bring her own furniture.

ReviewerFC012924B

I will be moving into Sanford Estates. What I liked best was just the overall community. I visited them twice. The living space is very good. The community space is excellent. The people were very nice and attentive. I enjoyed it. The location for me is fine. I wanted to stay in Roswell. The staff and the members of the community that I met were very nice and engaging. The rooms were adequate, very nice, and large. There was an opportunity to make changes. If you needed or wanted to, they would help assist with any of those types of things. The living atmosphere was comfortable. The dining area was perfect. It was large and airy. They had a space for family private dining. The menu looked good. 24/7, you could get snacks, water, coffee or whatever have you. It was excellent. It looked clean to me. I saw staff working. From what I could tell, it was a very clean environment. They did not have a pool, but they had other amenities. There was a library, a hair salon, and various activity rooms.

Kim

The tour I had at Sanford Estates Gracious Retirement Living went well. I thought that the facility was clean, and the staff was friendly and nice. I noticed that they had a hair salon, but it wasn't in use. They also had a movie theater and a garden. The rooms were nice, clean, and bright. The food did not look appetizing, and the residents did not enjoy the food and would like to have the menu changed.

Natasha

My mother is in Sanford Estates Gracious Retirement Living. There is no assisted living and that's what the problem is. It's only independent living. I like that it's clean. It's a nice-looking facility. Most of the managers are pretty nice and accommodating when you need something. What I least like is we were told several things when we signed up, like my mom would have free cable. It took five weeks before the cable could get set up. We were told that she would have an ambassador that kind of got her comfortable with the facility, and that didn't happen. We were told that anything she needs, they'll help with, but oftentimes, if my mom needed help to her room because she was not feeling well, one of the managers told her, "We are not assisted living, we are independent, so you're going to have to get there yourself." I thought this was an assisted living facility. It definitely wasn't what I thought it was. They need to improve on their communication, on what they actually provide for residents. My mom didn't really get a chance to do any amenities. I know they have activities and bingo and stuff like that, and they'll take the residents out for like outings. She went on one shopping trip with them.

Tanisha

I really like Sanford Estates Gracious Retirement Living. They take really good care of my mom. The people are great and she is really enjoying herself. The food is great. They'll cook whatever you want, and they have two or three different chefs. It's usually two or three different dishes that you can choose from per meal (there's three meals a day). They do exercise classes, card games, and bingo. They also go on casino trips or go shopping at different locations.

Provider Response