Highlands Senior Living - Rome

Peggy

My brother-in-law is here. I think they're very caring people, they've got their hands full with him and I appreciate it. He's had a lot of problems there and they've been really good about trying to work with him and help him as much as they can. He loves the food there. A lot of the people in the memory care part aren't very active and they don't talk a lot, but the staff members are very nice and helpful. So far, I think we think it's a good place. I don't think any place is perfect, but they're good.

Marsha

My husband has been here for two weeks now. It's a very nice place, and the food is great. Everybody seems to be good to him. The staff is fine; they're doing well. His room has a small kitchenette in it with a refrigerator, a sink, and a countertop with some cabinets. It has a huge closet and a nice bathroom. It's a nice, big room. They have a large room out there with a big TV in it, but I don't think they have activities right now, probably because of COVID. There's a man from somewhere who does rehabilitation therapy for them. They also have somebody who cuts hair. He said they have a back door where they can go out and sit on a covered deck. They have a courtyard there with a gazebo and a sidewalk, and you can go for a walk. He can't do that, though, because he's blind; he has to have assistance. I ate lunch with him the first day he was there and the food was good. They have a huge dining room and a huge living room. He has to be helped to go to these rooms, though.