Holiday Pinegate

Sammy

I liked Holiday Pinegate. The only thing was it did not have a stove in the apartment, but you could use a microwave. It had a lot of amenities and activities going on. It was newer so naturally, it was a gorgeous place. The rooms were really large. I liked them and their layout. The staff was excellent. I've had some dealings with them through my church and they're very nice. It was beautiful.

Rebecca

Holiday Pinegate was very nice. It wasn't quite as new as the other facility we saw, but the staff and the apartments were nice. They're pretty roomy. It seemed like a very pleasant place for seniors to live. The dining room was easily accessible by the residents. They had activities, so they tried to keep their residents involved with one another. The only thing was they had a little laundry room for everybody. You won't be having your own in your apartment. I think it would be better and more convenient for people to have their own laundry facilities in their apartments, so they didn't have to carry all their stuff down the hall.

Sharon

Holiday Pinegate was a pleasant surprise because I didn't expect them to be so on the money in terms of medical assistance. There's a hospital nearby, and if you need rehab, they would have a rehab person come into the premises and you wouldn't have to go anywhere. They have transportation if you need to go somewhere and can't drive. The apartments were rather plain but functional. Their food service is out of this world. It's like being in a restaurant. You have 3 different menu options for lunch, 3 different menu options for dinner, and a variety of stuff for breakfast, and they have a chef on the premises. The apartments only have kitchenettes because of their super duper food service. They have house cleaning services every week, and they clean your linens and towels once a week. You only have to wash your own clothes and the washer/dryer are on the same floor just down the hall.

Shirley

The staff at Holiday Pinegate was nice and helpful. The apartment was nice and spacious, but the price has gone up about $1000 from last year. I was surprised at the increase in the price. We saw the dining facility, the chapel, the beauty shop, and the general gathering areas. The cleanliness was good, but the carpet looked a little dated and was not as fresh and clean. You can tell the facility is dated. The people were nice enough. The lady there was very friendly.

Bey

Pine Gate was great. Everything was good. They marked everything off as good: the service, the people that were there, and the amenities. The staff was excellent.

Alfonza

I just moved here at Pinegate and I enjoy it so far. The staff is nice. They have activities but I haven't attended them yet, they have a lot of stuff going on. Sometimes, the food can get lousy but most of the time it's good. I have come down at eating time and they ain't serving nothing but a sandwich, and so on those days, I don't even bother going down if they're serving us a sandwich. The apartment is nice and clean and they have other amenities.

Kendra

We had a chance to go and do a physical visit to the Pinegate. It was nice. Brianna was very helpful and very patient. We saw a two-bedroom and a one-bedroom. It was during a snack time, and they were doing a baseball theme. They had popcorn, snacks, and stuff. We walked around and we asked questions. The grounds were beautiful. It was very clean. My grandmother was very pleased with the facility, but I think she's just struggling with giving up her independence, and that change, like giving up her home, and the way she has it, and transitioning into that change. It was nice. It was a wonderful tour. The staff was patient, and she took her time with the concerns that my grandmother had. She always verbalized understanding. She wasn't pushy. She was always saying, "That's your decision," but gave options. There were always suggestions about "what we have to help with that." My grandmother was like, "Oh, I get confused walking around here." "Well, the first couple of weeks we have an ambassador that goes around with you," so I feel like she addressed all the concerns that someone new would have coming in and tried to be very accommodating. My grandmother would repeat herself sometimes, so she would give the whole spiel as though it was the first time, so she had a lot of patience and provided good suggestions. The staff was all smiling, friendly, and welcoming. The facility was gorgeous. It was well-kept and it smelled good on the inside. It was very clean. No problems.

William

Pinegate was a nice place. The rooms and the staff were nice. The meals were included and you can have a small dog in there. They have activities, a chapel, and they do tours.

Denise

Pinegate was nice and the people were nice. The lady that talked with me was very nice. She explained some of the things to me about the home. She showed me a few things and the place. The place was clean and everything was nice. I found the people that I spoke to there were very pleasant, very polite, and knowledgeable with what they're talking to me about. They were good. The facility seems very well run, and I would recommend them. The grounds were clean, and the lawn was nice.

Amburnette

The people at Pinegate are very friendly. They have numerous activities going on throughout the day. They take you shopping every day. The apartments are excellent. The food choices are compatible with the residents dietary needs. The staff is great. They are very friendly and helpful.

F. Bartlett

The staff is very welcoming, friendly and helpful. They have handled the Covid shutdown very well, keeping us safe and well cared for. I love living here and have made new friends as I face a new chapter in my life.

Kathleen

Pinegate was very nice. It was a great place and it looked like a lot of fun. We were impressed with it for sure. The person who helped me was great. She was very informative and funny. It was very pleasant and we learned a lot. The dining area looked great. I like the fact that you could order from a menu. We didn't observe any activities. We only just saw some people going around, but we really didn't go and watch any activities. Nevertheless, it looked like they had a lot to offer. The apartments were OK; they seemed nice enough.

georgebostic

The manager was so nice and accommodating. The facility provided a two day stay in one of the suites for my mother that my wife and I truly appreciated. My mother only stayed one night and she did enjoy her stay but our family thinks she is not ready yet to move away from family. I believe my mother needs more than just independent living she requires assisted living.

Terry72

went to tour this retirement home for my dad . It was terrible. When we walked in, several people were at the desk swearing and talking. No one acknowledged us. The young girl at the desk was swearing and texting away. Not paying attention to anyone. Older lady in the office who appeared to the manager was rude and smelled of marijuana. As she walked by us, also on her phone being loud and yelling. No one noticed us. We looked around and walked out with no one saying a word.

Provider Response

Angie

My mother-in-law moved into Pinegate. The sales staff had an awesome spirit. It's been an awesome couple of months since she's been there. The staff is amazing and incredible. The food is better than mine, and every time we go, we ate there. We were blown away by Pinegate.

jeff548732

My mother is in Pinegate. They have great faculty staff and a nice living environment. They have a homey atmosphere. My mother is in a one-bedroom with a living area, a stand-up shower, and a small porch at the back. The food is average. They serve three meals a day. The grounds are well kept, and the location is adequate. They have daily outings.

KennyFDWPC

Pinegate was my favorite if I could afford it. They were very professional, and it was immaculately clean. They had a registered chef and a regular menu with alternative selections that would cover any special dietary needs. The rooms were very nice and large with fit plush carpeting throughout. The residents seemed friendly. They had transportation and either one or two outings a week where they take you in their van or bus to go shopping or to the theater. They had a game room, a TV room, and several games available. You can play chess, checkers, and cards. They allow small pets. Every room had either a balcony or opened to the outside if it is on the ground floor. It is three stories. For a retirement place, they had a fairly large number of men.

ElijahSLZCA

The employees at Pinegate were awesome, but the management team had no concern for their residents. The activities there were lousy and consisted only of bingo and volleyball. There are 300 rooms in the building and only two elevators.

Provider Response

Cindy121099350

My mother is in Pinegate. I like the facility and the manager. They have a bus service from 9:00 a.m. until 1:00 p.m., so you don’t need a car. They will take you to doctors' appointments, any activities, or shopping. It is wonderful. They serve three gourmet meals a day prepared to meet everybody’s dietary needs. They have so many activities going on every day, plus a barber and beauty shop. The apartments range from a very small studio apartment to a two-bedroom home. You can visit anytime, and if you stay for an extended amount of time, they only charge you $5 a meal, so there are lots of family members visiting. They have a therapy room, exercise room, and gym equipment. In the kitchen, there's only a refrigerator and a sink, so you have to bring your own microwave. Across the street, there is a hospital, and down the street, there is a long-term-care hospital. It’s quiet, surrounded by trees, and used to be a home community. If you go to another state with a Holiday facility, you can stay there with the prices dependent on the place.

Jewel5

I liked Pinegate and its nice surroundings. I saw a really nice one-bedroom apartment, but it did not have a kitchen, and the parking space was too far away from the apartment. There is less privacy in this facility because it’s like living in a house with somebody else, and I don’t like that.

Tami9

Pinegate had everything we were looking for. The level of care they provide seems to be working for us. The staff are very informative and very nice. The atmosphere at this facility is very good and very upbeat. Everybody seems to care about everybody. They have all kinds of activities like bingo, art, and exercises. Mom is really enjoying it there.

Paul119634450

I’m living at Pinegate Retirement Center. It’s nice. The staff is great. They’re nice. The environment is good. The food is good, too. I’m in a one-bedroom unit.

Joan111195950

At Pinegate, the atmosphere was really nice and pleasant. The staff was very pleasant and very helpful. Everything there was really peaceful. We only toured one room, and it was nice. The facility was fine as it was. We didn't see a problem as far as getting in and out, and if you're independent living and if you want to go to anywhere, everything was very convenient and close.

James96338050

My parents are in Pinegate Retirement Community. The managerial staff is really good. They are very caring and very concerned about my parents. We hired some caregivers as well but they are not associated with Pinegate. I will have to say that the only thing about Pinegate that I did not care for is their waiting staff in the dining room. The food and everything is really good. They have a nice selection. They keep coffee going all day. It is just that the servers that are not friendly. The apartment is very nice. It is a two-bedroom apartment with two full baths and a nice balcony out on the back of it. It has a little kitchenette. It is nice and comfortable. The dining room is very pretty. It is set-up very nicely. It is kind of like going into a very nice restaurant. You have your plates, your dishes set up nicely with the utensils, and they have tablecloths. I feel like my parents are pretty secure there. The doors are locked at 8:30. You have to have a key card to go in from the outside. They have activities like musicians coming in to play music. They have karaoke nights, poker night, bingo night, craft afternoon, and they have all kinds of staff like that.

Mary76462550

Everything was very nice at Pinegate. They decorated it beautifully for the fall, and it was very clean. The staff was very accommodating and very friendly. The nurses and the aides were very attentive. They came to see if we needed anything. The 2-bedroom apartment was nice, too. The food was very good. They had activities like puzzles and paintings. However, we felt like it was not for us. There were a lot more patients that were invalid and we are not to that point yet.

cbranflake

This retirement home is a very nice place. It is very well kept and look aesthetically beautiful. All of the retired citizens seem very happy including the retired citizen that I have visted. The rooms are nice and home-friendly. All of the staff are extremely nice and really care about the citizens. The citizens have their own space and are not crammed. My grandmother finds this facility very enjoyable. The facility is located in the middle of Macon's beauty with very nice botanical gardens and plant-life surrounding the facility. It is also close by to many of Macon's attractions. There is a mall and many restaurants in the surrounding area. The only negative comment I can make about this facility is the occasional rude employee that I have encountered. However, this should be expected in any time of work environment and should not discredit this wonderful facility. I think this place deserves more recognition.