Life Care Center of Gwinnett

JoEllen O'Gallagher

Do not send your loved ones there. Administration and the social worker cover things up. Injuries happed due to neglect and they call the family instead of 911 and talk you into talking the patients to the hospital because they do not want any injuries recorded. They release patients no matter their condition. They just keep them the allotted number of days and then disregard their condition. They send patients home in worse condition than they get there in. Patients who are not able to talk of care for themselves are left in the hall alone unattended. They are left in poop and pee until a family member cones and says something then they try and cover it up by saying we were just getting to the patients mean time it was over an HR and 50 mins and no one was there helping. They lie and cover things up. You will be sorry. Do not put your loved one there. Contact me for video proof on Facebook JoEllen Altieri-OGallagher.

Davida

Life Care Center of Gwinnett was wonderful. My mother was there for rehab. The food was very good. The room was very nice. Everything was very clean and functional. When I went to visit her, she was already done with her activities for the day, but I know they did physical therapy with her. It is worth paying if you have the money, but very few people have that kind of money.

nobueno

Rooms small. Nurses nice . Food horrible. My mother got very ill while in their care and had to be taken to hospital , I think they should have caught the problem before it got so bad, I had to go to social worker and tell then she wasn't right. They did rehab with my mother until the insurance ran out then gave me 2 days notice before her discharge, LOL 2 days!! Of course she could stay until I found a place for her but she had to pay 290.00 a DAY!! out of pocket. The rehab refused to work with her until her discharge. I needed a wheel chair and a lift for her, The social worker was suppose to order it 3days before the discharge date . Its been 15 days and still no wheel chair. When you call the party you need to speak with no one ever answers the phone and will not return your call when you leave a message, I would not recommend this facility.

Jeania

They are very nice when you go on the tour. The facility needs a huge update. Rooms are mostly small doubles, drawers are broken, not enough room for a wheelchair to move around, and that is all they give residents to use. Room had a leaking air conditioner and mold on the ceiling in the bathroom. They finally fixed those issues after asking three times. They quit giving my mom her medication that she was on that can not be just stopped. The side effects of not taking the meds is dizziness. She fell and hit her head, had to be rushed to ER and get 4 staples in her head. Once we found out they had not been giving her the medication no one would call us back. We took her out and took her home. We followed procedure they have set up on getting her medication records, (in writing and giving them 24 hours) and to this day have not gotten them. They said their records department deleted the order for the medication and that is why she did not receive them for over 2 weeks. Most of the employees are nice and caring but short handed. Many days there was people begging to be taken to the bathroom, screaming for help and they would walk by the room and do nothing. They would rather them go to the bathroom in their diapers than take them to the toilet. I would not recommend this place to anyone.

martha462502

Life Care Center of Gwinnet is a great place. The rooms are OK; most of them are double. I am in a single room, in isolation, and this room has a twin bathroom. It is very nice.

CaringJ

This past December I had my mother at Life Care of Gwinnett in their rehabilitation wing. I found the staff to be very professional, caring and concerned about their patients. They communicated with me constantly about my mothers condition, and I was happy with 9 out of 10 of the personnel that I encountered there. The one factor that prevented me from giving the center a 5 star rating was the physical condition of the center. In the rooms that I visited, I saw many pieces furniture damaged, holes in the walls and things in disrepair. This caused me to pass up on the facility in my initial consideration of rehab centers. However the professionalism of staff that cared for my mother made up for it.

KathrynQFLFG

My mother is in Life Care Center. It's nice, and they love her. They're caring, and my mom is happy. It's a hospital-like environment. I don't have any complaints about it. They don't have apartments. The rooms have four walls, a bathroom, a TV, and a bed. My mother is comfortable. It's a decent place for what she needs. It's not luxurious, but it's not supposed to be luxurious because it's a hospital. I don't have anything negative to say about them.

carecenterdaughet

My Mother has been in Life Care Center for 5 years now. We have had our ups and downs. The rooms are rather run down and in need of repair and just a basic face lift. The food is a constant complaint of my Mother's. It is a balanced meal but there is a lack of variety and mostly pretty bland tasting. Most of the nurses and CNA's are nice and helpful. I have had a couple of problems with billing. They charged for things that I did not ok and that Medicare did not approve. It was resolved but do watch for billing mistakes. They try to have activities regularly and Mom likes her Bingo. A big shout of praise to CJ her nurse, Sherlyn, Sarah, and Margaret for taking such good care of her.

Caring95938150

So far the service is adequate at Life Care. They seem to know what’s going on and they’re attentive to her needs. They are at this point pureeing her food, and, in fact, I need to have a talk with them, but she seems to be eating and she doesn’t have a problem with it. The facility is very clean, a little bit more homey, one-on-one, and for me right now I want her to have a specialized care but not a hospital-like feel. I don’t want to say anything negative because they are a center that specializes in more intense care than where she was at a senior living facility, and that’s different because it’s a little bit more homey and one-on-one. I’m a little biased, but I don’t think anything's wrong with the facility. It’s just that I’m looking for something different for her.

Caring71268050

I had been to Life Care Center of Gwinnett when I needed a nursing home. Their rooms were of average size and the staff were friendly. They just need to improve on their food.

Caring 1

Lifecare Center is only good for people who are not difficult. They have a good track record of helping people that need physical therapy. They're dining room is wonderful. They have a nice beauty parlor. Although I wasn't really impress with all the nurses there. I wasn't happy with the doctor on staff there. I wouldn't want her to be my doctor at all. The director of nursing was sweet to me, but she really didn't help me in terms of trying to get my mother to stay there until she was better. They don't know much about physical therapy. The place was clean, it looks nice when you come in, but I just wasn't happy with what happened to my mother. Some things were overlooked. She got sick and they didn't even know why she was sick. They need to have a little more caring. They need to hire more CNAs, so the residents will have proper care.

amandag2210

The facility was very nice and clean. It had a nice dining room and offered decent food options. The residents seemed well cared for and my grandmother was treated well by the staff. The main issue I had with this facility is that my grandmother had a roommate that watched T.V. at top volume. The T.V. was on all hours of the day and night. The roommate was never told to turn the T.V. down by any of the staff. We complained to the nurses about the T.V. and the roommate would turn it down, but that would only last while we were visiting. Once we left the T.V. went right back to maximum volume and the staff did not ask her to turn it down. We had a meeting with management regarding the issue and was told they had no place to move my grandmother. I was disapointed that this situation was not resolved and my grandmother had to spend her last months bedridden listening to a television blasting all day and night without anyone coming to her aid.

Caring2018

Initially, what happened was my mother was in another facility. That facility had an accident and the roof collapsed in the dining room. So they had to move all their patients to other nearby facilities until they get the roof fixed. So they had moved my mother to Life Care and when we went there to visit her, I find the facility nice. The nurses are really good. The doctors are great. My mother just liked it there. So we didn't move her back to to the other facility. She had to option to stay or go back. I asked her and she said she wants to stay so that's why she is still there now. She is sharing room with someone there. My mother is an old Latin lady and she is very picky when it comes to food. She doesn't like American food. No matter what food she eats, if it's nice rice and beans with some enchiladas, she's not gonna like it. I've seen the food served to her and they do have a well balanced meal.They also figure out the patients needs when it comes to food. My mother does not like to eat red meat so they are making sure that she is served chicken or fish and food like that nature. I really don't want to take away my Mom from there but it's so far away from where I live since we just moved to Cleveland, GA this year and it takes me almost 45 minutes to get there so we are thinking of moving her near us soon.