Sunrise of Decatur

Ivan

I toured Sunrise of Decatur. I really loved that facility. It looks like the residents get an excellent level of care. It's a much smaller place where the residents get more personal care from the staff. The staff members were excellent. It's a very clean building. I find nothing drastically wrong with it. It is a very nice facility. The memory is on the fourth floor. I don't think they bring them outside, unless a family member is there to bring them outside, or if the staff is available to bring them outside or something, but I don't think they bring them outside.

Provider Response

Katie

The people at Sunrise of Decatur seemed to be caring. It was a nice facility. They were very welcoming, friendly, and very professional, and it seemed like it would have been a great place. The rooms had an excellent layout and it was very clean.

Bud

My relative was a resident of Sunrise of Decatur for respite care. His room there was a nice room. The only issue was that they were supposed to provide him with a TV, but it didn't work. In terms of amenities and activities it's basically like most of the other communities. They tell you it's going to be like the Taj Mahal, but not in actuality. The people were nice and my relative got good care. They have exercising, and he was happy there. They had all kinds of stuff for the residents and you could go on trips weekly. He left early and they refunded the money, which I thought was really nice. I would rate them a four because they just weren't prepared for respite. The staff that I met was fine; one particular lady was really nice.

CDBF

Most of their caregiver could care less about their patients!! They do not take care of them and do not respond to the emergency button. My relative laid helplessly for 2 hours before someone came. Another relative had to go and get that person. No one was on the hall at all for over an hour!!! This is NOT acceptable!!! They said the caregiver was on break. Does she have a 2 hour break and no one else can see her?? This is the worse care I have ever seen!!! Also when she got a coke for dinner, a server came up and too her drink and started drinking it and walked away. REALLY???? My husband had to tell another server what she did and all she did was to tell her that she shouldn't do that. That person should have been fired on the spot!! What kind of people are you hiring??? We plan to get her out of there ASAP!!!

Provider Response

Debra

Sunrise of Decatur was very nice. I was given materials that I could send to my friend and she enjoyed it. Sunrise of Decatur was doing some upgrading. I liked the porch area. They have a walking path too, which I thought was neat. I liked the homes; however, my friend wouldn't be able to transfer herself from her wheelchair to the toilet just based on how the bathroom was set-up.

Tim

My mother moved into Sunrise. The facility is very nice, very clean, and my mom has nothing but good things to say about that. The staff has been kind to her. I think they have embraced her and she seems to be doing well

Chris C.

Sunrise of Decatur was very nice, but farther than I would want to go. There was an elevator in the memory area, which raised concerns about my husband getting off on the wrong floor when the elvator doors open. I liked that they had really nice a walk-in bath. It was too far and out of my budget as well. The staff did a really good job.

Bennie163225

I will be moving to Sunrise of Decatur. My visit there was wonderful. It seemed like a wonderful place, and I loved it. The rooms were immaculate. The staff was friendly, fantastic, very accommodating, and answered all of my questions. I could not say enough about them.

Alan736638

Sunrise of Decatur was very nice. In our particular situation where we needed my father to be a companion to my mother, just the availability of what they had did not meet her needs. The rooms were quite small. They try to keep the people engaged, so they did fine with that.

Judith114735

My husband stayed at Sunrise. The facilities and the staff were fine. I thought their memory care unit needed some more work because of the lack of stimulating things going on. However, it was a secured place, and the people seemed to be very caring.

Provider Response

Jeff400052

My mom moved into Sunrise a year ago. It was very nice and better than anything we were able to find. Everything was very good. However, they don’t have enough parking space.

Sally153637

We visited Sunrise of Decatur. I was very impressed with this facility. The rooms were not really big. It was more of an assisted living place than an independent living place, so the rooms were not very big. But I was totally impressed with the facility. For one thing, I like to work on my computer, and they had a lot of little nooks around where I can go to and maybe just sit by myself and read and work on the computer. I like that they had a soaking tub that you could use by appointment. They had a TV room that was wonderful. It had easy chairs in there; that was really nice. It just looked like a very nice place. The only thing I didn’t care for was that it was right on the corner of a very busy intersection, so there weren’t a whole lot of places to walk and stuff like that.

James142730

Sunrise of Decatur looked more accommodating and homey; it didn’t look like a hospital setting. It has a little bit personal touch to it; that’s the one thing we like. The staff seemed competent, and they do their job more. The food is acceptable; I wouldn’t say it was wonderful, but it works. From what I have seen here, I would tell anyone they should definitely have a look.

MichelleFXEJC

We visited Sunrise of Decatur. It was excellent. They had happy shopping excursions and movies. I liked the sizes of the rooms, the activities, the staff, and the food.

Laurie47

I visited Sunrise of Decatur for my mother. I thought the people were excellent and very prepared for my arrival. They reserved a parking space for me and even had a welcome sign when I walked up. It was very impressive and organized. The staff was very nice even though I didn’t talk to that many people. There was one primary person who was very knowledgeable and spent a long time with me. The dining facility seemed nice. They had a bulletin board with different activities. I observed some of the activities that they were doing in the memory care facility, which was some kind of music game. There was a salon and an activity room. The outside was nice.

J Brown1

Sunrise of Decatur was a very nice facility, but I didn’t care for the location on a very busy intersection. That was a negative for me. The facility itself was very warm and inviting. The rooms were a little small. I didn’t try their food, but I saw that they have an adequate dining area.

Mary

We just moved him to Sunrise of Decatur. It is affordable, and the staff is very friendly. I would say they are very upbeat and very welcoming. They do have daily activities, and I think it is just enough for my father's level. So far, they have been very welcoming and caring towards my father and towards my family.

Caring103028050

Sunrise was very lovely, but it was also very expensive. I lived near it, and it had a wonderful reputation. When I went in, I was very impressed with everything there. All I spoke to really was the person who was selling to me. It was before Christmas, someone was downstairs playing a violin, and the little dog was sleeping by the fireplace. I mean what's not to love. They had two rooms. So, you would have sort of a bedroom and a den, but on the other hand, they had so much around there if you go out of your room. From the programs I saw, they had outside trips, a lot of trips for people to go places, and I was not sure of what they were doing inside, but they did have some inside activities.

Caring70035750

Sunrise was very nicely done as far as the physical condition of the building, but I thought the people seemed really elderly. A lot of people were in their wheelchairs, and they didn’t seem to be talking to each other at all. I loved the décor. It had one apartment that was available, and I loved it. They have a dog there that belongs to the place; I thought that was really neat. The staff was very friendly and very helpful. It had a library, and it had a bus to take you out to lunch or if you want to sign up to go on an outing.

Caring94801550

I like the cleanliness and the staff ratio at Sunrise. It was the ratio that was most apparent that there were people everywhere versus there was no client sitting around asking for help but didn’t have help. The sanitation, the dining area, and the food were all exceptional. The studio has a kitchenette and a bathroom.

David86527250

Sunrise of Decatur was overall nice and pleasant. The staff was nice and very informative. The lady I spoke with was nice. Their rooms were nice, and they are all pretty clean. They had a couple of different floor plans. They have different activities, and as the summer is coming, they have different outdoor activities, such as gardening and arts and crafts.

Caring78320550

I think the service in Sunrise Decatur is very good. But my only complaint is it seems like every time I turn around they're charging me for something and they really seem to take a lot of the opportunity to charge me a lot of money. Every time there is a mistake on the bill, and there's a mistake every month that's been there so far, it's always in their favor by a lot. I had to review the bill with them every time we had a meeting to show them one of the mistakes. I feel like that it was a lot of money that's been pulled out of my family. I realized it was expensive. The care is good and I think the facilities are nice. The staff is pretty good. They have a tough job, and I think they have a good attitude about it. The service is great and the apartments were good. They have all kinds of activities, like bingo, cards, exercises, and sometimes field trips and birthday parties.

atlantanative76

My grandparents had a terrible experience in this facility. We chose to move them after 2 weeks. The staff is over worked. There isn't good communication between the different care givers. The food is blah. One male staffer told us he was the maintenance man and the chef. The day we moved them in the walls were all scuffed up & there was an existing triangle mural so we requested the apartment to be painted fresh - that was our expectation from the start. They promised to repaint but they never did. They misplaced paperwork for their medical care. Most of the staff has a disrespectful attitude. A few were helpful and polite but you could tell they were unhappy. We were very disappointed. Money and corporate driven environment. Please keep looking and do not consider.

Provider Response

Steve15

Sunrise of Decatur has good quality care and a good ratio of caregivers to residents. It is also very close to the house. They seem to care about the patients. It's well-maintained, very clean, and they even did some upgrades. But the food is not good.

Provider Response

georgiapeaches1

I thought the facility was very nice and well suited to the elderly. It had sort of a nostalgic feel with the victorian style architechture and the building was very nice. The room he was in was nice as well, and didnt have that depressing 'feel' of many nursing home rooms. The staff was very nice as well. There was also a basset hound named Emily which he really enjoyed as he was an animal lover. I never was able to sample the food but I heard no complaints from him so I'm assuming it was good, because he would have told us if it were not. He got good medical attention there as well and nurses would come and give him his medicine, help him bathe, and things like that.

EmM1

I remember Sunrise feeling a lot like home. There were many windows which showed off the many trees and shrubs surrounding the building. The rooms were fairly spacious with enough furniture to entertain guests. The people working at this facility were quite passive, to the point that I almost forgot we were in an assisted living facility, and rather some sort of apartment complex. The overall nature of the place was welcoming and secure. I highly recommend Sunrise Decatur for those loved ones who are looking for utmost quality in assisted living.

beth2

The staff and accomodations were superb.