Westbury Center of Conyers for Nursing and Healing

angry-wife

This place is terrible. It needs to be shut down. They didn't have the medicine my husband needed. They knew he would be there and they should have been prepared. My husband is to have long term antibiotic care. They did not have the antibiotic when we arrived and he missed 3 doses. Then today June 5 2017, they tell me he is finished with his treatment. His discharge papers from the hospital say July 3 and they are telling me it was finished on June 3. But they couldn't tell me why he had antibiotics yesterday the 4th. My husband is going to die if I don't get him out of there. Rude staff. Wound care nurse doesn't have a clue how to care for my husbands wound!

whitnicask

This place is awful! Do not take your loved one here. This place is filthy, and they do not take care of the patients. The staff laughs in your face when you tell them the rooms are gross. They let my father lay in dirty & bloody bed sheets for two hours before they were changed. He missed 3 dosages of antibiotics because they did not "have them." This place needs to be shut down.

Brother-in Law

My sister-in-law (age72) was at Westbury following a hospital Er and hospital stay at Rockdale Medical Center. Rockdale recommended that Joyce complete her remaining limited recovery at a rehab center. One of the choices was Westbury. The decision was made partially by its proximity to RMC. she was at Westbury for 2 1/2 months. We saw and formed a (subjective) opinion about her level of care and were not satisfied with the level of envolvment by the caregivers. Joyce was not sufficiently encouraged to eat. she lost from 246 lb.to 191 lbs in 2 1/2 months. Also, she was not adequately exercised nor encouraged (adequately) to do so.

Johnny9

My aunt is staying in Westbury. The staff is very good. They are on top of things, and they are really good with the patients there. They check in on them. They are wonderful. I have eaten lunch with my aunt there. The dining room set up, and the food is very good. The room has two beds, and it is all built in. It is small but sufficient, and there are two patients in each room. They have activities like games, bingo, church services, and cards. However, they can improve by having a little more variety in their menus.

sue4242

Hi I'm Pat and I came to visit my mom at the Rehabilitation Center on Saturday January 3,2015.i was very impressed and happy when I saw my mom. She was been well taken of. I want to thank the workers, your nurse , the lady who bathe and dress also Suzette ladies a big thank you all from Miss dorrette family. We feel very happy and you know our mother is in great care. The place is very clean and lunch was well prepare. A big up to Westbury Health And Rehabilitation home.

Cynthia35

Westbury was very nice. I liked it a lot, but it was kind of far from the house, they never got back with me after I visited, and I never heard from them again. We went there on a Saturday, a lot of the family was there, and we didn't see any activities going on or anything like that, but it was a very nice place, and they even had some of the residents out in the lobby area talking to one another. It was pretty decent. I did not see any of the medical staff interacting, but it was very nice. The rooms were very nice. It was just out of my driving perimeter. What I liked about it was that it had a hospital right there, and my father on several occasions had to go to the hospital.

Mr. J

My mom was initially accepted at this facility, but due to a verbal error by a transfering nurse she was rejected at the last minute. The physician and the clinical team caring for her at the discharging facility explained that the info the nurse gave was incorrect, but the administrative nurse was adamant and rude that they would not accept her anyway. I cannot say much for their other services since she has not been accepted, but someone who is more empathetic and caring needs to be in such a position when dealing with the public. Sad PR for westbury with this person portraying such a poor example.

JanetDMoss

My Sister at the age of 51 is there for rehab after a long road of having a amputee on left leg, she has been there getting the best care she can receive, she will b getting her new prostitic leg next week, and she is so determined to walk out of there, in the meantime she has enjoyed playing the piano on Sunday Morning Church Service, and has even started a choir, she is so into music and has missed it very much, God Bless each and everyone there at the Rehab, weather you are a resident or a nurse ...

Sonya1

I have placed my mom in Westbury Nursing Home yesterday. My grandmother's sister is there as well. The staff is very helpful, I don't have any complaints with them. They are very nice. They answer all of my questions and I can call them at anytime. If anything is wrong, they would call me. My mom's medication won't be paid because her Medicaid is still pending for next month, so they called me to let me know about that and asked what I wanted to do before they proceeded with ordering her medication. I appreciate that because it is not a little bit of money, it's a lot of money. This is a good match for my mother.

Cindy15

My mother has been in Westbury Health & Rehab for two years now. The facility is old, but it is clean. The rehab department is totally inadequate. The aides who did the actual caregiving are mostly good, but some of them are not very well trained. The nursing staff is inadequate. The administrator is arrogant, defensive, and very uncooperative to family members. The food is not good and in poor quality. The other residents and my mother complains about it. The activities that are offered to the residents are adequate. But overall, I would give it a very poor rating. My mother will be there until she dies, unfortunately.