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Westbury Center of Conyers for Nursing and Healing

1420 MILSTEAD ROAD, Conyers, GA 30012

(855) 638-0838 (Caring Family Advisor™)

2.9

(14 reviews)

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Reviews of Westbury Center of Conyers for Nursing and Healing in Conyers, Georgia

2.9

(14 reviews)

  • Facility

    1.0

  • Staff

    2.0

  • Food

    3.0

  • Activities

    1.0

  • Value

    2.0

Cindy

1

February 25, 2024

I am a friend or relative of a current/past resident

The room my grandmother was put into after they moved her out of the room she was in is terrible!!! It has mole on the walls ,no handles on the drawers ,very rusted food tray ,Doodoo on the toilet ,& the mattress is terrible my grandmothers back hurts so bad!!!! She’s had an headache for five days straight!!! Haven’t had a bath in four days cause they can’t figure out who’s supposed to give it!!! Her roommate wears a diaper & don’t change her like they’re supposed to so the room smells like Doodoo And granny has to sit in the hallway because of the smell!!! She hasn’t had her medicine for three days! We are having a really bad experience at this facility!!! IT FEELS LIKE & LOOK LIKE PRISON!!!!!!!

Rebecca Murphy

1

December 18, 2022

I am a friend or relative of a current/past resident

Do not take a family member here. Mom went in to regain her strength , now in the ICU. She’s a paraplegic, hasn’t walked in 40 years, Physical therapist said she was refusing to walk or stand . Uhh she’s paralyzed , he admitted he didn’t read her chart . Horrible is a strong enough word to describe this hellscape

Lamar

5

September 15, 2021

I am a friend or relative of a current/past resident

My dad is currently with Westbury of Conyers. They are very good at communication. They had a positive COVID case, and they immediately tested my dad. He was negative and they immediately contacted me; the doctor, the social worker, they all contact. I'm in Virginia, dad is in Georgia, I'm just back and forth because I work in Virginia. When they had the COVID case, I couldn't go because it was no visitors. He was at a VA hospital because he had to do a physical and had to get his shots. So, the VA took him to that facility; by the time I got there, I couldn't physically go to the facility. I haven't physically been there. I feel really good about it. What I have been able to do is Facetime, we talked to him yesterday. He looks good. He says everything's fine, and he has no complaints. I'm happy with the care. They serve the food warm, and he's fine with the food. They offer puzzles, reading, and they have games because they've asked me about this.

911charlie

5

January 29, 2021

I am a friend or relative of a current/past resident

This place is a disaster My Mother was there about 4 weeks for rehab it smelled like urine it was dirty my mother was not able to get up by herself & had a problem feeding herself she would wet the bed after calling for a nurse to help her the nurse would make her wait & get sarcastic when she wet her pants I went to see my Mother one Sunday afternoon The little lady in the bed next to my mother's was up wandering around nude . The door to their room wide open with plenty of visitors up & down the hallway Why is this place still open ? The staff was rude & seemed uncaring I don't think there were any activities for the residents , My Mother would be knocked out with meds by 5:00 pm

angry-wife

1

June 6, 2017

I am a friend or relative of a current/past resident

This place is terrible. It needs to be shut down. They didn't have the medicine my husband needed. They knew he would be there and they should have been prepared. My husband is to have long term antibiotic care. They did not have the antibiotic when we arrived and he missed 3 doses. Then today June 5 2017, they tell me he is finished with his treatment. His discharge papers from the hospital say July 3 and they are telling me it was finished on June 3. But they couldn't tell me why he had antibiotics yesterday the 4th. My husband is going to die if I don't get him out of there. Rude staff. Wound care nurse doesn't have a clue how to care for my husbands wound!

whitnicask

1

June 2, 2017

I am a friend or relative of a current/past resident

This place is awful! Do not take your loved one here. This place is filthy, and they do not take care of the patients. The staff laughs in your face when you tell them the rooms are gross. They let my father lay in dirty & bloody bed sheets for two hours before they were changed. He missed 3 dosages of antibiotics because they did not "have them." This place needs to be shut down.

Brother-in Law

2

December 29, 2016

I am a friend or relative of a current/past resident

My sister-in-law (age72) was at Westbury following a hospital Er and hospital stay at Rockdale Medical Center. Rockdale recommended that Joyce complete her remaining limited recovery at a rehab center. One of the choices was Westbury. The decision was made partially by its proximity to RMC. she was at Westbury for 2 1/2 months. We saw and formed a (subjective) opinion about her level of care and were not satisfied with the level of envolvment by the caregivers. Joyce was not sufficiently encouraged to eat. she lost from 246 lb.to 191 lbs in 2 1/2 months. Also, she was not adequately exercised nor encouraged (adequately) to do so.

Johnny9

5

June 1, 2015

I am a friend or relative of a resident

My aunt is staying in Westbury. The staff is very good. They are on top of things, and they are really good with the patients there. They check in on them. They are wonderful. I have eaten lunch with my aunt there. The dining room set up, and the food is very good. The room has two beds, and it is all built in. It is small but sufficient, and there are two patients in each room. They have activities like games, bingo, church services, and cards. However, they can improve by having a little more variety in their menus.

sue4242

4

January 5, 2015

I visited this facility

Hi I'm Pat and I came to visit my mom at the Rehabilitation Center on Saturday January 3,2015.i was very impressed and happy when I saw my mom. She was been well taken of. I want to thank the workers, your nurse , the lady who bathe and dress also Suzette ladies a big thank you all from Miss dorrette family. We feel very happy and you know our mother is in great care. The place is very clean and lunch was well prepare. A big up to Westbury Health And Rehabilitation home.

Cynthia35

5

December 12, 2014

I visited this facility

Westbury was very nice. I liked it a lot, but it was kind of far from the house, they never got back with me after I visited, and I never heard from them again. We went there on a Saturday, a lot of the family was there, and we didn't see any activities going on or anything like that, but it was a very nice place, and they even had some of the residents out in the lobby area talking to one another. It was pretty decent. I did not see any of the medical staff interacting, but it was very nice. The rooms were very nice. It was just out of my driving perimeter. What I liked about it was that it had a hospital right there, and my father on several occasions had to go to the hospital.

Mr. J

1

August 22, 2014

I visited this facility

My mom was initially accepted at this facility, but due to a verbal error by a transfering nurse she was rejected at the last minute. The physician and the clinical team caring for her at the discharging facility explained that the info the nurse gave was incorrect, but the administrative nurse was adamant and rude that they would not accept her anyway. I cannot say much for their other services since she has not been accepted, but someone who is more empathetic and caring needs to be in such a position when dealing with the public. Sad PR for westbury with this person portraying such a poor example.

JanetDMoss

5

May 5, 2014

I am a friend or relative of resident

My Sister at the age of 51 is there for rehab after a long road of having a amputee on left leg, she has been there getting the best care she can receive, she will b getting her new prostitic leg next week, and she is so determined to walk out of there, in the meantime she has enjoyed playing the piano on Sunday Morning Church Service, and has even started a choir, she is so into music and has missed it very much, God Bless each and everyone there at the Rehab, weather you are a resident or a nurse ...

Sonya1

4

July 12, 2013

I am a friend or relative of a resident

I have placed my mom in Westbury Nursing Home yesterday. My grandmother's sister is there as well. The staff is very helpful, I don't have any complaints with them. They are very nice. They answer all of my questions and I can call them at anytime. If anything is wrong, they would call me. My mom's medication won't be paid because her Medicaid is still pending for next month, so they called me to let me know about that and asked what I wanted to do before they proceeded with ordering her medication. I appreciate that because it is not a little bit of money, it's a lot of money. This is a good match for my mother.

Cindy15

1

March 28, 2013

I am a current client of this provider

My mother has been in Westbury Health & Rehab for two years now. The facility is old, but it is clean. The rehab department is totally inadequate. The aides who did the actual caregiving are mostly good, but some of them are not very well trained. The nursing staff is inadequate. The administrator is arrogant, defensive, and very uncooperative to family members. The food is not good and in poor quality. The other residents and my mother complains about it. The activities that are offered to the residents are adequate. But overall, I would give it a very poor rating. My mother will be there until she dies, unfortunately.

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Medicare

  • Health

    1.0

  • Overall

    1.0

  • Quality

    3.0

  • Staff

    1.0

Medicare Provider Number: 115469
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Westbury Center of Conyers for Nursing and Healing in Conyers, Georgia

Westbury of Conyers, located in Conyers, GA, offers a variety of care types including Short-term Rehabilitation Care, Respite Care, Memory Care, and Hospice Care. This senior living provider specializes in accommodating residents who require different levels of support and care. The facility provides semi-private rooms, which are designed to cater to the needs of its residents while promoting a sense of community and companionship among them.

The room amenities at Westbury of Conyers include essential features to ensure comfort and convenience for its residents. Although specific amenities per room type may vary, the facility ensures that all necessary accommodations are met to provide a pleasant living environment. The semi-private rooms help foster a shared experience, allowing residents to form meaningful connections with each other.

In addition to room amenities, Westbury of Conyers offers a range of general amenities and services aimed at enhancing the living experience of its residents. Meals are provided to ensure that all residents have access to nutritious and well-prepared food. The facility also includes outdoor common areas, WiFi/Internet access, salon services, communal dining, and shared common areas, which encourage social interaction and active engagement among residents. Furthermore, services such as physical therapy/rehabilitation, diabetic care, occupational therapy/rehabilitation, and housekeeping services are available to meet the medical and personal needs of the residents, ensuring a comprehensive care environment.

Map of Westbury Center of Conyers for Nursing and Healing

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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