Magnolia Manor of Columbus

John

My wife's stay in Magnolia Manor of Columbus has been good so far. I was able to visit her one time because their policy says that I could only get in for one day. Her room looks good, she likes the staff, and she said the food is very good. They will be giving her physical therapy. They also have hairdressers so she can get her haircut and somebody to do her nails. They have in-house activities, so they don't go out, but this is a facility that has never had a COVID case. They are pretty restrictive about how you can go in which is basically nobody, but I can't fault them for that since they've never had a case of COVID.

Donna

I looked at Magnolia Manor of Columbus. The rooms were small and had one wardrobe for you to put your clothes in, and not a built-in closet. The bathrooms were a good size. The food was good, and the dining area was small but very nice.

concerned family member.

Worst facility ever seen. Poor management, under staffed. Nurses stay at station. Residents seldom receive a bath, hair cut. Rude, not willing to resolve issues,and constantly complaining about one another.

angela686867

My mother is in Magnolia Manor, I love it, and it meets all our needs. The staff was friendly and accommodating. They seemed to love their jobs. She's in an individual room, she has space for a sitting area, and she has her own bathroom. It's very convenient, the grounds are clean, and it's beautiful and appealing. I highly recommend them.

Teresa413577

We were very pleased with Magnolia Manor. It was a very nice community and something I would be pleased with if my parents lived in it. It was clean, and the staff was friendly. The sizes of the rooms were pleasing. The food looked good and smelled delicious.

Deborah533512

The staff was friendly while I was at Magnolia Manor; mom stayed for six weeks. Her tray was always brought to her at her bed, and she was never encouraged to go to the dining area. They did not encourage her to get up; in fact, she could stay in her bed all day if she wanted to. When we tried to eat there once, they told us that all the chairs were filled up. It was like a hospital room. The last day when I took her home, her hair was dirty.

John468073

Magnolia Manor of Columbus is great and clean, and people were nice. It seemed like the right fit for my mother. They have activities like lots of trips, and they have singers come in. They also have an outdoor area you can walk in.

Mary362256

My relative was in Magnolia Manor. It was OK, not great, but the staff was good. The rooms were moderate. They need to improve the decoration and ambiance of the place to make it bright and cheery.

Beverly376451

We used Magnolia Manor of Columbus for respite and they were calling us a couple of days after my mother-in-law was there. They just couldn’t handle her is what they said. We were in Orlando and they were calling us to come get her and we had to make arrangements for other family members to pick her up because they were impatient with us getting her and so we weren’t happy. There was one bathroom when I went for the Valentine Party last year that was dirty but I know residents can mess it up quick but other than that, it’s a clean place. They were nice, clean rooms and the price was good.

LouisIQHCJ

We went to Magnolia Manor for my mom. It was a little bit better, more up-to-date, and more spacious than other places I saw but still too small. However, the residents requirement was to be ambulatory. The patient has to walk at least 50 steps, and that wasn’t going to work out for my mom. The staff was excellent, though. I saw a reading room, a very nice garden, and a place to walk in the back. It looked very nice.

JimMKWUM

My visit at Magnolia Manor was great. The layout was good, and I liked that they had the assisted living, memory care, and nursing home all in one facility. What I liked most about the facility was the cost and the atmosphere. The dining area was restaurant-style.

Caring daughter120801850

My overall experience at Magnolia Manor was very good. Unfortunately, I didn’t really get a tour because they do not offer the level of care that my mother needs. It’s not a secure facility, for one thing, which is important for Alzheimer’s patients that may wander, and they don’t assist with feeding, medicating, or that sort of thing. It was not a good fit for my mother. Other than that, the little bit of the facility that I did see looked nice and because it’s located in an older part of town, I didn’t think that it would do. It did not offer the level of care that we needed, but I liked what I saw. I wish that they would offer a unit for Alzheimer’s patients that are further along in their disease. I was impressed with what I did see.

Provider Response

Vanesa

The food at Magnolia Manor of Columbus is terrible. The rooms are nice, and I like the way they are set up. The security is good, and the staff is OK. They should improve the quality of their food.

Sandy105675150

Magnolia Manor was a nice place, but I have not toured it as thoroughly as I did the other place I went to. The staff was very helpful. I went there to visit one of my step brothers. It was clean. I would put my mother there.

ptckathy

My mother was admitted to Magnolia Manor in June 2014 for rehab. I could not have been more displeased with the care that she received while she was there. She was never gotten out of the bed and it was very hard to get anyone to come in her room when we needed help. When I would leave she would sometimes lie there for hours waiting for someone after she called the nurses station. Not pleased with the Physician care there either. Did not feel they cared enough to get to know my mothers situation. We eventually ended back at the hospital due to my insistence which was too late for my mom to recover. Overall not a place you want someone you love to be!!!

Caring79070950

Mother has been in Magnolia Manor since November 2007. They have three facilities. They have assisted living, they have a rehab unit and they have an Alzheimer's unit. We live in Columbus so we knew it and it's affiliated with the United Methodist Church. It just turned out that they were the best for the value. It's all wonderful and there's a central nursing station. There were 4 or 5 wings that laid out like spokes of a wheel that I make it as 40 or 42 units in that facility. It is clean. They're just doing some refining or remodeling. They basically change the carpets in the facility when somebody moves out of it and it's fully staffed 24 hours a day, 7 days a week and then they've got an RN available on the first shifts and they have what they call CNAs.

Marie31

I've known about Magnolia Manor most of my life because my mother was there back then. Right now, my brother is there and I have observed that he is now calmer. He is not sneaking around as much. The negative thing is that he does not want to do anything now and he is not being active. I am not totally happy with that, but at least he is not in a facility where he is wandering off. The staff tried to engage him in activities, but he just not willing to. The room is spacious enough and it accommodates the furniture that he had plus the hospital bed that they require him to be in. He has his own desk and he has his own laptop computer that he can play games on.

Ms. Johnson1

Magnolia Manor had friendly staff members, but it also had a foul smell and was more so like a hospice than an assisted living facility. The nursing home provided several activities for the patients such as game and movies nights, singing fests, and church services. However, the overall condition of the facility was poor. The staff appeared to be kind and gentle, but the patients were depressed and seemed to be near death. Several of the patients smelled as if they had not been cleaned properly, and some of the patients had random outbursts of violence. The stench and drab decorations in the facility only added to the dismal appearance of the nursing home. I enjoyed talking with the patients, but I felt sorry for them because of the conditions they had to endure while in the home. My experience in the nursing home made me consider how the elderly were being treated in other nursing homes around the world. While volunteering at Magnolia Manor, I dreaded every day that I had to go in for community service. Although the faculty and some of the patients were kind, the facilities negative outweighed the positive.

NathanW

My great grandfather unfortunately had to spend the last of his days at Magnolia Manor. I can say without a doubt that he could not have been treated worse. The food was of poor quality. The staff was at best unfriendly and at worse neglectful. I can understand why, they seemed constantly understaffed and overworked. On more than one occasion my great grandfather missed his scheduled medications. Worst of all was the stench. The place constantly smelled of harsh cleaning chemicals. It is a completely unacceptable environment for your loved ones. If I could go back in time I would have told my family to do their homework before choosing a place for my great grandfather to stay. They bill themselves as some great assisted living facility but they are more like a bad hospice. I would definitely recommend anyone looking for an assisted living facility in the Valley area to look elsewhere.

Birchfield

I had a friend that was at Magnolia Manor. She was on pain meds and sometimes did not get the meds she was supposed to have. They have CNAs giving the medicine to the residents at the desk. There is only one nurse on duty during the daytime , the supervisor, and one at night. The food is not that good at times and the cleaning of the rooms could be alot better. If I had to go to assisted living I would choose a better place, if I could afford it.

Kennedy00

The facility that I visited was absolutely cheerful and full of joy. They took pride in their everyday jobs and provide the utmost care for their residents. Honestly, the atmosphere was delightful and it was actually my first visit to a nursing home. The Magnolia Manor was a nice place to live. It had over 200 beds for the residents, and also had an apartment style living for all that were there. It actually had about 42 residents there at the time I visited and was nice that they incorporated the ministry of faith into the living there too. Even though I wasn't Methodist, it was great to see good-hearted people taking care of great Americans. It was an experience that I could do over and over again. Good job, well done.

Bella1962

I was very impressed with the quality of care and supervision that my elderly aunt received while she was at Magnolia Manor. She was not quite competent and capable enough to live alone but she still needed some independance as alot of elerly so often do. The staff of Magnolia Manor always kept a watchful eye on her but did not impose on her privacy. The staff often treats the residents as though they were one big family instead of simply residents at an assisted living facility. I remember once when my aunt had to go into the hospital for an illness, one of the staff actually took the time to visit her at the hospital on her day off. You do not find consideration like this in these day and times. The facilty itself is beautifully maintained and very clean. Family is always welcome and often encouraged to visit the residents. Holidays are treated as such and made into a very special time for all who wish to participate. It is my desire that if I ever were to require assisted living for myself, Magnolia Manor is where I would wish to be placed.

Elizabeth B.

My overall experience was not so well, my relative was not recieveing the care that i felt that she should have been given. The facility was under staffed and the nursing assistants seemed to be overwhelmed with workloads. In addition, during meal times i observed where the residents who were not able to feed themselves were being fed either extremely fast or cold food on account of not having enough feeding techs. I feel that when you are providing a service so precious that cares for our family members every extra step should be taken to ensure that the residents are in the best of care.

TinkerEdg

Magnolia Manor is located in Columbus, GA on Warm Springs Road. The overall appearance of the facility was mostly clean and seemingly comfortable. Walking through the facility, however, I noticed the residents seemed somewhat neglected. Upon talking to some of the residents it seemed as though they were not being bathed properly and talked to with harsh (and rather profane) language. I personally know a few employees that worked for the facility as well who confirmed my suspicions of neglect to be true. In my opinion the RN's at the facility are Super. The Certified Nursing Assistants may need more training on how to care for elderly patients with dignity and respect!

caring family

We recently have our grandmother at the facility and since the day she came to the facility, she has fights with other residents and now sent to the Er after four days,and get this the clothes she had on since the first day she still had on the fourth day.and now false teeth in her mouth are gone four days. She was sent to the hospital from the facility for a fall after four days noone was sent to care for her while at the hospital and to make sure she came back to the facility safely. We the family came in time to catch the patient trying to leave the hospital by getting out of her bed and noone waiting for the family to arrive. This is not patient care.