Aspire at St. Cloud

angels in the south

the nursing care is excellent and the aids are so helpful. the food was good and served hot. the facility was clean and comfortable. was there during covid 19 was well protected and felt safe. the dining offered replacements you preferred something else. it was nice to be able to get Tylenol in the middle of the night if needed. The physical therapy was helpful in my recovery from a stroke.I was supplied with a cane and walker. I enjoyed walking in the open air garden.the sun felt good. ...

Kristina Gregory

My grandmother has been a resident in this facility for 4 weeks now. I was her full time caregiver before she moved here. She moved in during the COVID-19 lock down. I went from spending 8 hours a day with her to only being able to talk with her on her cell or on Google Duo. It was a huge adjustment for her and for me. The staff from administration to dietary have been nothing short of phenomenal with this transition. I get a phone call a day from someone in the facility atleast once a day. It m...

Ms Bush

I have debated posting this for several days but because of the heart felt nature of it for our family I feel I must. Aunt Joan passed away Friday night. She was a 9 month resident of Plantation Bay. She was in the early/medium stages of dementia. She could not remember dates but she could remember people. When Covid 19 hit we were instructed that we could not visit, but that if we sent cards, and letters, they would read them to her and put her cards on display for her to look at. Two week...

Debbie Z

Never leave any family member at this location. My aunt was sent there supposedly for therapy from St Cloud Regional Hospital and since she did not stay still as per the nurse named Evelyn she was heavily sedated. She was given Trazadone 50mg and then increased to 75mg. After 2 months sleeping in a wheel chair with her head down almost on her lap she cannot lift her head up. Of course with COVID 19 going on we were not allowed to visit. Her weight was 101 lbs in February 2020 and she is curr...

missy0416

Recently, during the covid, my mothers cell phone was stolen from her room. Administration has informed us that they would try to get approval to have her phone replaced. This has not been done to date. I have been calling to speak to my mom and whenever I do so, they make us feel as if we are bothering them. They tell us to call back or they hung up the phone on us. The reason I bought her the phone is so I can have constant communication with her. This is very stressful since we are not able...

KAT

I would highly recommend anyone that has a family member that needs care and doesn't have any independence. Plantation Bay took such good care of my mom and they treated her like family. They were like our second family and kept us in tune with my mom who was in the facility for about two years. They were one of the best in Osceola County, FL.

newyorkmom

My husband has been a resident at Plantation Bay for several years now. and in that time l must say that l have had very little minor issues in the past and when brought up in their care plan meetings l see how it has been nipped in the butt there and then. There's also a lot to say about a nursing home as you walk in and it doesn't smell like a nursing home, always has a clean smell, always clean. As you walk in... you're greeted with a welcoming smile by the front desk greeter ADMINISTRATI...

Terilyn2

My Mother was in this facility on 2 occasions. The care and compassion provided to her each time was amazing. The staff kept me informed at all times of her progress both with her health condition and her therapy goals. My gained both strength and confidence to go back home and live independently. Thank you to the great staff, nursing, therapy, house keeping, activities and dietary for all the kind compassionate care you provided to my mother.

Seiler Family

I visited Plantation Bay Rehab Center in St. Cloud. I was looking to transfer my husband from another facility located in Winter Park. I was met by the staff upon entry. Shortly afterward, I was given a guided tour of the entire facility. Everyone was very hospitable. The facility has a lot of large windows, very important in a nursing home and also important for the patient well being, they don’t feel closed in. I was so happy that Plantation Bay doesn’t have that smell associated with mos...

Mary207118

My husband was in rehab in Plantation Bay. It was a good facility that was locked down, so they could deal with Alzheimer's. The staff was excellent. There were little confusions once in a while, but other than that, things were pretty good. While he was in there, he received the level of care he was supposed to get. It was a newer facility and fairly well care for. It was a little institutionalized.

Leticia603230

My mom was at Plantation Bay Rehab Center. The place was clean, and the food was good. The night shift gave me a bad impression, but the staff was proactive and told me that they are going to take action. They had a lot of activities and a salon that fixed the hair for their patients. They also had bingo, exercise lectures, and even karaoke.

Steve116041250

The staff of Plantation Bay met me upon entry and gave me a guided tour of the entire facility. They were very informative and very hospitable. The rooms were very well done and very tastefully put together. The amenities were great, too. I had a chance to interact with some of the residents there as well, and they seemed very happy with the services. The dining areas and all the common areas were all very well done.

Ushakitty

My mother was at this facility. It is newer and cleaner than most in the area. The rehab team is great and really go above and beyond. The nursing staff is ok. They are friendly and nice but very limited on what they do for patients. For the most part I have only ever seen them dispense medication. Everything else in terms of patient care is left to the CNA's to do. Most of the aids are also very pleasant and helpful. They are taxed with way to much to do and far to many patients to atte...

mymotherscaretaker

This is a mixed review of this facility and I will begin with the positives. I commend the admissions coordinator for working diligently to get my mother into Plantation Bay as this was not an easy task. I was very pleased with the efforts made by the admissions coordinator and would like to say she is a very lovely and friendly lady. The daytime front desk lady is also very nice, friendly and warm and she works very hard at what she does. I never got to meet the Social Services coordinator but ...

PBR2

this residence is neglectful, is way way understaffed and the quality of care is very poor. There are a few good nurses there but most just dont seem to care. They each have about 40 patients so if you need your diaper changed, be prepared for the bed sores. You will also get the run around from the case workers, and office staff- a different story every time so double check with your insurance company every time they tell you no because they make up stories.

Doctor Daveed

My wife arrived after a broken hip operation that required 2 screws. A very painful situation that literally put her in tears for 4 days leaving her very agitated and extremely uncomfortable and unable to move about by herself or effectively participate in the rehab exercises for those 4 days. It took 4 days of badgering the medical staff before effective pain medication was given her. Without dwelling on all 15 incidents, calamities, and events that my wife experienced the first 10 days (She is...

Penny Kersey

Average care. Needs to pay more attention to the needs of the patients! Not as clean and sanitary as others! Personal items tend to disappear! Care at night is Not good!

Kasey2001

my mother is there. This is the best nursing home in this area. She was a transfer from southern oaks. What a change. Plantation thank you for the love and compassion. Nursing department. You rock!!!!

MissingHer2

This facility was conveniently located near a family member's house, so she could go and visit my grandmother daily. They were very accepting of us moving in some of her own furniture, decorations and paintings, as well as us taking her laundry and doing it for her at home. We visited at various times throughout the day with no problem and could bring her food also. It is a clean and well-cared for place. At one point a maintenance technician came and fixed her sink very quickly when there was a...

vicky2011

I visited this Nursing home a few months ago to see my boyfriend's grandfather. This facility is definitely not the best of Nursing homes. One thing I do not like about this Nursing home is the fact that all the CNA's look too busy for their clients. Whenever me and my boyfriend come to visit him we always bring him food because he does not like the food that they give him at the facility. I have heard stories from some of the other residents about not being moved around enough to the point of t...