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Adventist Care Centers - Courtland, Inc.
730 Courtland Street, Orlando, FL 32804
Featured Resident Review
5
|
December 20, 2019
AdventHealth Care Center Orlando North (Formerly Adventist Care Centers Courtland) is a nice facility. My mother has a sitter because the residents can come and go as they please. With her current condition, if there wasn't a sitter there, she'd be out in the middle of the street, so they have to keep an eye on her. The menu looks very good, and the staff is very good. They have an excellent therapy room.
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About Adventist Care Centers - Courtland, Inc. in Orlando, Florida
Adventist Care Centers - Courtland, Inc. is a Senior Living provider in Orlando, Florida that offers residents Nursing Homes services. Contact Adventist Care Centers - Courtland, Inc. for more details on services and rates.
Reviews of Adventist Care Centers - Courtland, Inc. in Orlando, Florida
3.3
(13 reviews)
Facility
5.0
Staff
4.5
Food
4.0
Value
5.0
Harry
5
|
December 20, 2019
AdventHealth Care Center Orlando North (Formerly Adventist Care Centers Courtland) is a nice facility. My mother has a sitter because the residents can come and go as they please. With her current condition, if there wasn't a sitter there, she'd be out in the middle of the street, so they have to keep an eye on her. The menu looks very good, and the staff is very good. They have an excellent therapy room.
Mrs Lamberts daughter
5
|
November 11, 2019
The staff here is amazing. The nurses, the CNA’s, housekeeping, kitchen staff, everyone. The business manager, Ms Prosphere, is exceptional. The facility is clean and there is no urine smell. (As a retired RN, the first thing I observe is the smell of a facility.) The rooms are cleaned, the linen on the beds are changed daily and the residents are groomed as well as possible based on their physical condition. My mom has been there since March, 2019. She has dementia and the mood swings that com...
Daughter1ofresident
2
|
August 25, 2017
The nursing staff is TOP notch! The nurses and nursing assistants and unit managers are caring individuals who work toward patient care servicing ALL of the patients needs: clinical, emotional, mental and spiritual. They also strive to provide patients with their dignity. My mother came in from a serious surgery and was given the utmost care by the nursing staff. I cannot say enough positive comments about them. However, the therapy staff is lacking From day 3, my mother's PT who grimaced when...
DBC1974
2
|
November 12, 2016
My mom ended up passing away there on Sept 14th . She was sent there from Florida Hospital on Aug 19th. Hospice nurses who come there from Altamonte were cool but people who work there no consideration for my work schedule .Wanted me to sign papers wouldnt work around my schedule.It took Hospice nurse to get through with them.Mom sounded good when I first spoke to her on phone, but eventually she wouldnt answer my calls.Nurse would say she allright just sleeping. Another nurse I didnt like how s...
Visitor20
1
|
December 17, 2015
The physical therapy at Adventist Care Centers was a pretty good program, but the administration was lacking. They had problems with medications. They could've treated the patients a little better. The rooms and the food were OK, but sometimes a little subpar. Some of the people working there were professional, but majority of them weren't, especially the nurses. They lack professionalism. They had Bible services, singing classes, exercise classes, and a lot of different stuff to do, but I would...
tyrtoy
5
|
February 9, 2015
I had been transferred to ACC Courtland after having a terrible experience at another local nursing home. Courtland was kind enough to set up transportation and provide me with the private room I had been looking for. They also helped me get some belonging from my home to make my stay at the facility more comfortable. I would recommend this facility to anyone who is in need to good therapy rehabilitation. All of the staff members were absolutely wonderful!
Helton99
5
|
January 20, 2015
My husband has been at ACC for 6 weeks. In that time I've been increasingly impressed and pleased with his care and the help given to me. This stressful situation has been made much easier to get through because of the caring compassionate and above all, patient people we've encountered. Everyone, nurses, aides, therapists and social workers has our deepest thanks for everything they do. We are truly grateful for everything and everyone.
smtyrpak
5
|
December 5, 2014
The whole therapy team was just awesome! I owed so much of my recovery to Heidi, Quincy, Andrea and others. They were my trainers, cheerleaders and friends. Connie and Daisy are the greatest CNA's. Their kind compassionate care makes the obstacles on has to overcome, that much easier. All the healthcare team become more than caregivers. They became friends!
voice for those who can't
1
|
October 22, 2014
I have a family member with number of health issues there. As a family member you would like to have questions answered PROFESSIONALLY about things you are asking about. NOT AT THIS FACILITY! When I bring up a concern about my family member to a SUPERVISOR of a unit I would think they will help. Not the case here she got an attitude started speaking under her breath walking away instead of assuring a family member things were ok she had zero compassion and appeared not to care. I made the comm...
I'm blessed
5
|
August 7, 2014
Love this place first I was on the rehab unit then I got transfer to west wing I really like it there the girls & nurses are team players staffing is getting so much better sometimes I will see does girls running around like chicken with they head cut off but was important is they still meet the resident needs every step of the way keep up the good work & thank you for everything !!
Beadch1k
2
|
May 23, 2014
My father was at the facility for almost 5 weeks. On week two he started getting really scratchy and had red bumps all over his body. Asked the nurse if she thought he had scabies, she said no but that she would have the doctor look at it. I asked her the next day and she said it was just a rash and that we might want to take the sheets and clothes home to wash to see if that would relieve it. It did not, it got worse. They put hydroquartozone on him to releave itch, it did not work. On the...
Goddess1
3
|
July 23, 2012
The care was minimally efficient., however either the staff were overwhelmed or just not concerned with compassionate care. The facility was maintained and seemed clean. The mechanics of running the agency seemed to be met. However it was the actual patient relations that were not met. I failed to see people engaged or related to as human beings. They seemed to be viewed much more a commodity than a person in need.
rosenutt
2
|
October 8, 2008
Very poor communication skills between staff and family. Staff is poorly trained in communication from receptionist who is rude arrogant, deceptive and uneducated, to aides who can't find residents or answer any questions intelligently. Not helpful in resolving issues and compassion is lacking in many areas. The director could use a refresher course in training workers to act professional and have insight as to what is going on in his facility. Maybe he should make a call to the center incognito...
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Medicare
Health
4.0
Overall
4.0
Quality
4.0
Staff
4.0
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