Life Care Center Of Melbourne

Reisa Latorra

My stepfather had gone to a different rehab facility when first released from the hospital. They were completely unable to care for him properly and he ended up back in the hospital. When he was released again he went to Life Care Center. I called because I wanted to be sure about the level of care he would receive. I spoke with Jackie who spent quite a bit of time listening to my concerns and addressing them. When my stepfather arrived there, she called me twice to keep me informed on his progress and gave me her cell phone number in case I had any questions. My stepfather received EXCELLENT care and I am convinced that had he gone to this facility to begin with, he would have gotten home a month earlier. He is doing great now. Thank you Jackie and Life Care Center.

David

Mom is in Life Care Center Of Melbourne. Everything there is outdated. The staff is friendly and relatively responsive, but I think they do not have a good ratio because they are always struggling. They have a nice dining area and a nice ice cream pub, but the food is bland. It is a very dated facility and it could use some updating.

Aengus 678

The therapists are very warm and willing to give the family regular updates on loved ones progress. I worry about evening time because there does not seem to be enough people working to take care of the patients. I see people sitting by the nurses area in wheelchairs trying to get someone's attention. The staff is hard to find most of the time and you can wait up to 15 minutes for someone to answer the light, I see a lot of people playing on their phones. The nurses are busy talking to each other and can be very rude when you ask them a question. We had family here last year and many of those nurses are not there any longer. I am very disappointed in this stay.

Caring_2646912

If your loved one is on any medications, you may want to check into a facility other than Life Care Center. I have been trying to get them to correct any mistakes on my mom's medications and I'm still having to correct the nurses and the house doctor as to her correct meds dosing and time of administering the meds. It has been very very frustrating and I am losing my faith in those at Life Care Centers.

Amy Hart Secundy

Its a worrisome process when the staff at the hospital gives you a list of over 20 rehab centers and says pick one or 2. We knew of Seapines and Melbourne Terrace. As they were both filled we ended up bringing my 85 year old mom here. At first glace she was extremely anxious but everyone said give it a day or two..We did and miraculously our mom took to this place. The nurses and Aides are all so nice and attentive. I got a call from someone in the physical therapy room and went in at lunch time and was amazed there were over 30 red shirts sitting having lunch.. What a tremendous staff and very caring handling my mom and her new shoulder after a reverse shoulder surgery. There were a few bumbs sharing a room etc.. But over all a great place for my mom to rehab and meet like minded people suffering with similar problems..There is a hair dresser on Tuesdays and Wednesdays which is fantastic. Who doesn't feel better after surgery getting a good hair wash and blow dry. There is also manicures on Wed afternoons. Not to mention Music, Communion, bingo and lots of fun distractions from their everyday workouts. or 6 days a week in PT..The food is good and mom wanted mostly fruit platters and yogurt they were quick to accommodate her..But sometime she choose the meatloaf and mashed potatoes.. It is an Excellent facility and I would recommend it to family and friends.

Marie P

I always wanted the best for my parents. I said I would care for them till the end of life and would ever have my parents live and be cared for at a skilled nursing home. However, with a young family and my parents dimensioning health I knew I couldn’t do it alone. At first this was heart breaking to me but I quickly came to realize that Life Care had much more than the best rehab, skilled nursing, CNA’s and doctor. They have extremely engaged concerned and loving employees. (Every employee no matter what their role). I was always warmly welcomed from the minute I walked into Life Care and greeted at the front. This welcome ever stopped at the front but it would continue up and down the halls by every employee. The whole staff truly cares about not only the patients but the patient’s family. They always had an ear to listen and a how can I help attitude. Life Care has touched my parents and my life more than anyone could ever imagine. My parents have gotten so much more care and love than I could ever have given to them by myself. For this my family is so grateful and blessed. Thank you for everything you do each and every day