Health Center At Brentwood

jsmorris5390

My Mom was there twice. First time, a year prior was a good experience. She recovered nicely with their rehab and home health. This time, after 3 months in their care, she is worse off than when she went in. I had to tell them what to do and what level care she needed. They gave me financials that said after her 1st 20 days there would be a $0 co-pay and yet now, they try to bill me for $27,000 without any kind of itemized statement. No communication on her care. They even changed her insurance without approval. They even tried to block me from moving her to a much better center near my home. It took 7 weeks to get them to comply. No cooperation at all. People don't answer the phone or return calls. I would NOT recommend this facility for any kind of rehabilitation needs.

Cae

I was a resident there on 2 separate occasions. Rehab twice. The medical care and rehab facility are excellent. The nurses and aids are very efficient and caring. There are social activities if you care to participate. The rooms are cleaned daily by housekeeping staff. I would have no problem placing a family member there.

janebong

I have visited many times as a Healthcare provider myself. I can honestly say it is one of the best Skilled Nursing Facilities, From the cleanliness of the rooms, the excellent outcomes for the patients which is, due to the excellent clinicians who provide the best patient care. The Executive Director always has the patients best interest at heart. I am also Impressed with the Marketing Director who is also an amazing advocate for her patients. Highly Recommend this community

Florida Mimi

If I could give a zero I would. No diabetic diet or selections and roaches in the rooms. I broke both legs and family had to bathe me and bring me my meals because I am diabetic. The social worker is a joke. She promised to make sure all this stuff was taken care of when I left. Did not happen. They canceled the home visit. Therefore insurance would not get any equipment for me. Home health had to do it all and it took a few weeks. It is awful what I went through there. Most patients cannot tell family what it is like there. The therapy team is great! Nurses are nice but take a long time to answer the call buttons.

SWEETSIEDOLL

I have been very pleased with the staff and facilities at Brentwood. The nurses and staff are caring and go above and beyond my husbands needs. He is so happy there and is thriving. He is recuperating from Guillain Barre Syndrome and has been in various hospitals for 8 months. This has been a great experience for him, and not all have been. I am glad we found this facility for him. He loves PT, physical therapy, and is impressed with the number of machines they have to help him. The therapists are caring but push him to work as hard as possible which has my husband further along than we thought possible. He can see himself getting well and going home. Our goal is to have him healthy, happy, and home. It is their goal also.

Chef Ron

Health Center At Brentwood is OK and looks acceptable. They are doing what they're supposed to do. My dad is in the level 2 rehab program right now because he broke his foot, and they're trying to get him back on his feet. When I see my dad eating, he's been fine. The therapy and the staff working there have been fine as well. It's an older facility, but it's clean and good. The nursing staff has been very helpful. He gets his food trays on time, and the food looks fine. The property is nice, and little bunnies hop around outside. It's a great value. I walk in there different times of the day and night and I never have a problem with them.

TammyRee

Please do not send your loved one to this facility. This place is not equipped for Power outages and they can not handle Alzheimer patient care or any other mental disorder which need to be on a lock-down hall. They have a long-term care halls and rehab halls; nothing is locked down. Recently they started mixing patients in both areas and taking in patients who are violent, hitting and harassing other sweet elderly people who are scared to death. Nurse Administration does little or nothing about these violent patients who should have been Baker Acted after 2 or more instances. During Hurricane there was very minimal lighting in halls, no lighting in bathrooms for patients or shower areas. No air conditioning, nor large fans to bring fresh air through the halls. The place was beginning to smell. I urge you... Please Don't put your family member in such a position to be scared and have Nurse Administration not doing their jobs.

Caring72805861

My mom was in Brentwood. It was a locked unit, but it was not memory care. It was skilled nursing. It was a nightmare at Brentwood. They brought her in for assisted living after she had had double subdural hematoma. They would give her her medication, but other than that they just set her at a table in front of the nurse's station. She sat there for 7 weeks. She ate there. She did no activities other than the one time I took her in to have her nails done. They wouldn't involve her in activities either, to the point where she sat on a chair like it was a doctor's waiting room chair. If she said she didn't want to do it, they didn't pursue it any further, or check out any other activities. I don't like it at all. Some of the staff was very friendly, but I don't think they're very efficient.

Caring352 1

My mother's been there for 3 days now. That's where she wanted to go. It's fairly close to where I live. It's fairly good as far as the people there, but having hospice follow her is a very big plus.

mjlsmith

Brentwood was a very nice facility. It appeared clean and very confortable. We were there often so my mother-in-law received top notch care. She was turned and cleaned on a regular basis. The staff seemed very concerned with her care as well as how we were dealing with her illness. They even offered for the kids to go swimming in the pool at the adjoining assisted living facility. When doctors stated that my mother-in-law would not survive much longer she was placed in a private room so that the entire family could spend as much time as possible with her. After she passed the staff was very compassionate and assisted us during a very hard time. They handled her passing very professionally and left us with the feeling that our loved one was taken care of during her illness as well as after her death. The only negative thing I found with the facility was that I am not sure that residents without family received quite as good of care as those that did.