Valencia Hills Health And Rehabilitation Center

Shelly

Mom is at Valencia Hills Health And Rehabilitation Center. It is an older facility, but the staff is very friendly and quite organized. The food just looks plain.

nido

I am very disappointed with this place. My husband went for rehab and after 3 days I had to taking him out of that place. If you love your love ones don’t put it that place. It was a problem two days without giving him the meds. Every morning I found my husband went for #1 and 2. and one morning I put the nurse call button and I wait in front of the door. I looked at the nursing station 4 people where there and one sitting near to the station and everyone looks at the light and no one moved to ...

kim hinze

My mother was in there for rehab. This is not her first time here. She is diabetic. Supposed to be on a diabetic diet (which they do not make sure she follows). The food is not very edible and yet they bring her all kinds of carbs and sweets or whatever she asks for. The food is loaded with salt and sugar. They do not follow the diabetic diet her Dr. has prescribed. Evidently they gave my mother some type of test. She supposedly scored a 15 ( whatever that means.) The medical POA wa...

Mariela

We went in and toured Valencia Hills Health and Rehabilitation Center. I thought it was nice. I live in Lakeland, and so it would be closer for me. What I like best is the fact that they have rehab, speech therapy, and physical therapy. They have all those things that are the integral part of the whole place. I love that. What I didn't like was that it was kind of smelly. It smelled like a lot of urine. And to me, it looked like there were a lot of patients in there all at once. I just felt over...

rastaman

I was a resident for about a year. Unfortunate circumstances led me to Valencia Hills. It is A a very interesting place. Staff is caring and inhumanly patient. For a patient who has no patience this says a lot. With their support, I was able to transition along in my life. It was a positive eye opening experience.

Elder Caregiver

My aunt resided at Valencia for several months. Her initial stay was great, as she was placed in a rehab room. She then went to a different room and was finally (mis)placed in their dementia unit. When the family and I first visited, her care was fine. Once she was placed in the dementia unit I was appalled at the unsanitary conditions nd wouldn't keep my household pets there. While some of the nurses were caring, she was rarely bathed, her clothes were always soiled, her toenails were allo...

301b

My partner was here for 2 months everyone in the whole place are very professional in everything they do would recommend this place hands down rooms are nice and clean staff is excellent

bowlegs

My husband was in for uti getting by Midline. my granddaughter and daughter went down to check on him because I was in the hospital. Found him in terrible condition asked nurse to call ems she refused. Daughter called them at hospital found out he had uti dehydrated bed sores looked awful. A day on fluids made a big difference. Valencia was supposed to be forcing fluids only 1 time did I see water or drink in his room. If you care what happens to your loved one don't take them here please.

Enil

Don't send your loved ones here. My dad was in this place for 3 weeks for therapy post hip replacement surgery. He says they never bathed him, he came home with bed soars on his back and one huge one on the heel like he wasn't ever moved from the same position for days. Every time we contacted them they said he wouldn't do anything so they didn't do any efforts to help him recover. His leg healed turned in because of the lack of movement and exercise that wasn't provided and he wasn't able to wa...

MFJones

Terrible. Could never get anyone to answer to arrange a visit my loved one, and you must call to set up an appointment in order to visit (and even then, you aren’t allowed in). When calling to ask about his condition, phone would ring and then cut off. No answer and no response. My loved one would go without baths and other essential care. Stay away at all costs. No amenities or activities. Staff was rude and curt…when in fact we could ever get them on the phone. Please beware.

CSSmith

My father is a current resident. He is on a waiting list to be moved to another facility. I can never reach anyone on the phone to find out my father's condition or even speak to him. They are locked down like a prison even when COVID isn't an issue. I do not recommend this facility.

FedUPSister

My sister has been in Valencia for the past 8 months, at first it seemed like a very good place for her to be in. All of a sudden she lost her clothes twice, had a very valuable item broke and hidden, she DOES NOT see her doctor, nor is she referred to her doctor when needed. The business staff is very rude and direct in their speaking when it comes to finances. I would highly tell anyone to keep looking..............my sister can be a pain in the rear, but cant we all? I am now in the proces...

Nora465014

Valencia Hills Health and Rehabilitation Center was huge. I’m looking for something smaller but with better care. They have five buildings and were not that organized. My husband was there for the week and when he came back, he didn’t have his glasses. They misplaced his glasses, and it took me more than a week calling every day until I asked to talk to the administrator. He helped in the investigation. Finally, he could find them and they mailed it to me but nobody else did anything.

PeggySHTSX

My mother is in Valencia Hills. So far, they have been very helpful and have her setup. Between Medicaid and her income, all of the expenses are taken care of. It has everything that she needs and if she needs to go to her doctor, they provide transportation. Overall, it seems to be working well. She is in a clean room with three other ladies. The attendants, nurses, and everybody seem nice. They serve good meals and have activities going on all of the time, like puzzles, games, and parties wher...

Caring Relative7

Right now, my mom is at Valencia Hills in their rehab facility. Valencia Hills is an old establishment, but it is worth a 3- or 4-star rating for patient care. They seem to take care of the patients very well. The staff seems to be very dedicated to watching the patients, making sure that they’re cared for, getting their medications, and making sure they’re clean. The building itself is relatively clean even though it is an old building. Some other facilities don't have a pleasant aroma, but thi...

millie76

Valencia is the worst place to put anyone this place is horrible. My dad was here and we had to take him out because they never bathed him in a week he was there. They never changed his dressing on his surgical wound from open heart surgery. They even feed the residents disguisting food like if they were in prison This place smells like pure urine. There are staff members there that do not care about the residents all they do is sit around and talk and be on phones. They need to shut this place ...

Patricia99972950

We have my mom in Valencia Hills. The AMA rating on it is very high. It is recommended by her doctor and several others. We are very happy with it. As far as the care goes, they are responsive, and she has good care. She has progressed, and her meds help tremendously. It is clean. She was in a locked down area at first because she was wandering. Now that they have her medication straightened out, that helps. Now she's more cognizant, she does not wander, so they moved her into a regular nursing ...

Tim123

My Father came to this place after a fall at an assisted living facility. The nurses here kept giving him blood pressure medication without first checking his blood pressure. I went in one morning to find him cold to the touch and unable to open his eyes, yet, the nurse was trying to force feed him a spoonful of blood pressure medication and diuretics crushed in apple sauce. When I became upset, they checked his blood pressure only to find that it was so low it wouldn't register. He was sent to ...

Mar2

The first night my mom was at Valencia Hills Health and Rehabilitation Center, she was moved during the day, and at 7:30 the Medical Director who was also her doctor there called and asked to turn off her pacemaker and defibrillator, meaning she would die in minutes. That was on a Friday when she was moved, and on Monday he called me and and said that my mom should be put in hospice. And just Monday, my mom was to be transported to a doctor's appointment, and they were told to have her ready at ...

Tammy17

Dad was at Valencia Hills Health and Rehab Center for rehab when he went out of the hospital. The staff was nice, but I guess it would be good if they had more staff.

Hornets nest

They keep having my mom sign papers that she has no idea what she's signing and she's giving away all her rights to appeal. Five of the last seven residents in her room have died. The food is atrocious my mom is a diabetic and yet they bring her all kinds of carbohydrates. My mom should also be on a low salt diet and the food is loaded with salt. None of the CNA's know that my mom has a pressure sore on her buttocks with the patch on it. If you want to dump someone here and forget about them thi...

correia

Cardiac/Stroke rehab 2012 My father stayed here after his stroke and quintuple bypass. He received outstanding care, and physical therapy. Home after 2 months of care. I am also sending my mother after her head injury from a fall this week. They have created friendships there, and the multilingual staff made them feel at home.

L Gray

My mother was a rehab patient there for a few weeks before she was transferred to long-term care. The staff was very friendly but under their care my mother developed pressure wounds that are not healed yet, weeks later. The long-term care wings are grossly understaffed, to the point where my mother would fall asleep waiting for prescribed medications (and never get them). To top it off, the nursing home informed us that my mother's insurance had refused to pay so they were kicking her out in 30...