Heron Pointe Health and Rehab

ChrissE

This place is UNREAL! Dirty, and smelly old building. Extremely small, dark, dingy rooms, without a chair for the patients visitors. Many times when I'd come in patients would be left in the hallways. I understand getting them out of bed, but to sit in the hall for 3 hours? I'm serious, I witnessed this myself! My problem was with the staff. The most unfriendly group of people I've ever met in any health facility! I always had to hunt his cna down. Not one single smile, or a hello. A...

clake41528

This is s smaller fscikty and a bit older one as well. But Herron Pointe is well maintained and kept clean. This facility is much better than the alternatives many of the patients face without Herron Pointe. The staff regularly check on the patients and the he food is good. Alternative menus are offered. One patient asked for a late night snack at 9:00 pm and the nurse went and got a sandwich for her. I thought this was a nice thing The rooms are small but clean

Sandi G.

Unless you hate your loved one, do not bring them here....my father is supposed to have 1.7 to 2 liters of nectar thickened water to keep hydrated.....they give him one glass maybe....and a small bathroom glass a day. Oh, but they do leave him a cup of regular water overnight with a straw in it which could kill him as he has dysphasia. He just recently had aspiration pneumonia........I have printed out a medical instruction sheet as to how they are supposed to feed him but I doubt they will re...

jbnews123!

This place is horrible. The director of nursing tries to manipulate family into not visited late at night. What is she hiding, well I finally figured it out. They are way to short staff at night. The staff that are on duty are either playing on their cell phones or on internet dating sites or watching TV. The CNA's usually don't change the residents all night until around 4 am, so these helpless residents have laid all night unchanged.

Travis123

This was a great facility. My mom received the best care during her short rehabilitation stay. The nursing staff was attentive to my mothers needs and I felt very comfortable leaving my mom in their hands. I am very appreciative of Heron Pointe and pleased with the progress my mom has made. I was impressed that the administrator met with me and my mom soon after her admission. He truly seemed liked he cared about my reaching her goals and receiving excellent care. Thanks, Travis

minnie1234

To whom it may concern: Herion Point in Brooksville, Florida is no place for a love one to be. Do you think beanie weenie and claw-slaw is a good dinner for elderly people? The other foods they serve is either hard and/ or crunchy. The pasta is very hard and the sauce is very bitter. Oh and the person in charge of cooking says that the last taste bud to stick around for elderly people is the sweet ones. Go figure that out. (So what... you can feed the elderly anything and get away with it.) ...

Chathamny

This was the worst place for our father. HE ws there a couple of weeks then landed back in the ER with complete kidney failure and a bladder infection due to lack of fluids.

Barb9

Heron Pointe was probably the best place so far for my husband and it had a beautiful view. He stayed there for a month. The help was excellent, they treated the patients well, and they were very happy and always smiling. There was just one issue with a dirty floor and it was cleaned promptly. Also, the food wasn't good and I had to carry in food from home. There were activities there but my husband didn't do a lot of them. They had little shows for them where musicians come and by two guys who ...