Brookdale West Boynton Beach

Ana

I like Brookdale West Boynton Beach because of its proximity to where I live. It's recently renovated, so it's in good condition. The apartments were beautiful and I like the fact that they provide three meals a day and that they have assisted living. It was a one-bedroom unit that I was interested in. It had ample closet space (multiple closets) and you have the option of a stove in the kitchen or not. I was hoping for a balcony, but there's no balcony so that's the only thing that I had a preference for that they didn't have, but the apartment was just perfect. The sales counselor was very knowledgeable and extremely informative. They also have a library, a pool, a salon, and activities centers.

Connie

I had a complete tour of Brookdale West Boynton Beach. I saw 3 options for rooms, all of the sitting areas, and the dining room. I was looking at the studios, and the size looked adequate for what my friend needs. I felt the tour was very thorough. I left with a very good understanding of what they do and how they treat people. I was very satisfied with this facility. I saw lots of amenities, like the library and the arts and crafts room. I liked that the assisted living area was separated from the memory care because it gave the person needing physical help the ability to talk to people who are on the same level as them, as opposed to other places where the residents from assisted living and memory care were all in one area.

Jay

Brookdale West Boynton Beach was clean. The memory care rooms were small, but we liked the place. The person who gave us a tour was very nice and gave a lot of information. The dining area was well-kept. They also had a library and an activities director.

R.H.

I was considering Brookdale West Boynton Beach for my husband. However, it's a little more distance for me. I looked at memory care and assisted living. It was very nice. It seemed to be more populated than the other place I visited, but it seemed nice. Pricewise, it was probably better. The facility seemed nice, well-kept, and clean, and they had a pool also. It was attractive looking. The staff who toured me around was very nice.

Pat

I toured Brookdale West Boynton Beach for my sister-in-law. We weren't certain which care she would need at the time; she was pretty in need of assistance. It could have been assisted going back into independent care. It was a great experience, especially with the staff that gave me the tour. He was very thorough about how this should be approached and the ins and outs of the care and the facility. It was just a very thorough review that he gave me of what I could expect in the different levels of assisted living and moving back into independent care if that time came. He showed me the different apartments, which are quite impressive, and toured through the recreational facilities and the amenities that they had. I saw the individuals there, happy individuals, and they seemed to be very content and friendly and okay. There are doctors and nurses on staff that would come in, and they have a gym room, and an activity list, which was quite impressive that they would offer. From an assisted living standpoint, he talked about the price for the assisted part of it, if she needed help with dressing and care, and assistance in going down to the dining room area or having food brought up. And what was involved with hurricanes, and if that time came what provisions that they would furnish.

Michael

Brookdale West Boynton Beach had a lot of amenities. They got movies, cards, bingo and stuff like that. The rooms were nice and the staff who toured me was also nice. The place was pretty.

Richard

We found Brookdale West Boynton Beach to be very clean. The staff was very friendly. We saw three different apartments, and we were very pleased with what we saw. We did not try the food while we were there, but they did offer some refreshments if we needed anything to drink. We observed the dining room and a game room that we looked at. We didn't see anybody doing any activities while we were there, but we saw where the activity areas were and the physical therapy area. I thought the apartment was very nice. We would be happy to put my mother there if that's the route we choose. The apartments were clean. They looked very efficient and almost exactly what we were looking for.

Geneitha

Brookdale West Boynton Beach was a nice place. But this was a little bit too small of what I was looking for at the time. The only available thing was a studio. I saw a couple of people, and they were going to have lunch. I was in the dining room area. It was extremely clean and spacious. The young lady who showed me around was professional and patient. She was awesome. They did have a beauty salon where you can get your hair done. I thought that was an awesome idea. I saw a pool area that was nice if you want to go swimming. When I went in, I felt safe there. The parking area was good.

Jack

Brookdale West Boynton Beach is a nice place. They have a lot of food choices, and they have independent living. The care is very good, and they are very helpful. The staff was very helpful. They have a swimming pool, and it looked like the activities are for seniors.

Rose

I did not care for Brookdale West Boynton Beach at all. I was not crazy about it. The staff is very friendly. They have everything, but it was just not what I was looking for. It was not modern enough and was pretty old. The staff said it was like 26 years old. The rooms looked fair, nothing great but everything was very clean. People do whatever they want. They play cards, play games, or watch television or movies. They have the same amenities as other places I saw.

Provider Response

Kim

We went to Brookdale West Boynton Beach in person. The tour was good. We saw everything. The staff seemed very pleasant, very nice, and some of the residents told me it was very nice there. They gave us some cookies when we left, and my mother-in-law said it was very good. The facility was clean, I know that they redid a lot of things, and it looked good. They had an outdoor courtyard. If you visit someone, the only place you're allowed to go was outside, but it was very pleasant. They had indoor courtyards that the residents can use. They were having a movie in the movie room and everyone was apart by 6 feet and they also wear masks inside. They were following the rules, so it was good. They're delivering the food to your room. They're not allowed to have the dining facilities open right now, but they showed them to me. There were three places where they could eat, and they're very pleasant. You decorate the room yourself and you furnish it, so we will furnish it with a little table for her, so she could eat in the room. I talked mostly to the salespeople and I saw the cleaning people, and they were good. You can't do everything right now because they're restricted, but they bring things into the rooms or in their indoor facilities that a person can do on their own. I saw a studio and a 1-bedroom. The studio was very small, but the 1-bedroom was lovely. This is a good fit for my mother-in-law. She will have enough money to be there for quite a while. They have nurses on-staff who are allowed to treat people for things. They have the memory care unit, so they have the license and they have people on-staff, so that's good, too. They're very accommodating with everything that they have, and I'm pretty sure that since they have a special going on right now with the 1-bedrooms, we will probably take that.

Beth

Brookdale West Boynton Beach was a very nice community. We just walked in ourselves and the staff just happened to quickly show us a room. It looked like the place was nice and the people were also nice. We didn't have a scheduled visit, but the room that we saw was very nice.

Ricki

The person that gave us the tour at Brookdale West Boynton Beach was fantastic. The living atmosphere there was very nice and the set up was nice as well. It's not that they were not capable, it's just that they did not have the outdoor space that the place we ended up choosing had. The staff was very nice though.

Provider Response

Mary

My mother is in Brookdale West Boynton Beach. The nurses are great, and the aides are good. They have bingo, black jack, and they do the rosary on Sundays. The staff is very attentive and caring. The food is good. There's a 24-hour nurse available, which is perfect.

Randi2824

I just wanted to send you a note on your staff at Brookdale west Boynton. As you know, my Mom broke her hip back in September and has been rehabilitating to return. These last two weeks she kept telling me that she could not wait to get back to Brookdale. She did not like the food or the care where she was being rehabilitated. She often told me that even though she could be cranky with the aides she cared for them and missed them. I have always been completely comfortable and satisfied with the care your staff has given my mom. It has been a blessing having her there and I would recommend Brookdale highly. Keep up the great work!

Sandra

We liked Brookdale West Boynton Beach very much. It was very homey and very nice. The person during the tour was very knowledgeable. The food was very good, and the dining area was very nice. We liked the exercise room, the social room, and the card room. The salad I had was good.

Linda

Brookdale West Boynton Beach was a bigger facility than other places we saw and it had very good food. It had a library, Bingo, an exercise room, and people were out and about and seemed to be engaged. We didn't like the apartments there though because they were on the small side and not as nice as other places. They were very comparable.

L.K.

My father is in a studio at Brookdale West Boynton Beach. The staff seems nice, friendly, and accommodating. The food is mediocre, and the service is very slow.

Clare374518

We really like Brookdale West Boynton Beach. The people there were very friendly and accommodating, but when they sent the nurse out to evaluate, they said they are not the facility for my father-in-law. Their grounds are very, very nice.

Lou574207

Brookdale was terrible. We really did not care for that. It was really old, and it smelled old. The rooms were not nice at all. They had some terrible staff in there. The food was terrible. Tthe waiters and the waitresses could have been a little bit friendlier and nicer. They were not nice at all. They were kind of rude. You would ask them one thing, and they would bring you another.

Veronica Paige

This is the kind of community I knew immediately would be right for my loved one and all of us who visit! We were treated professionally and with respect throughout our interview and tour. The follow up telephone calls were timely, helpful and once we were ready to make a decision for my grandparents, Brookdale in West Boynton Beach made the overwhelming details for my mother seem easy. I cannot thank them enough for helping us through this stressful time. We spend more time as an extended family now than we have in years. Thanks you for giving us our peace of mind back Brookdale WBB!!

YolaQPYHE

I was very pleased with Brookdale West Boynton Beach. I liked that they were very friendly and that the residents looked very happy. The place was clean. I liked the idea that their assisted and memory care were not in separate buildings. I would give this place a high rating.

Sukismama

Brookdale West was a nice place, and great location.

Anonymous111967950

Brookdale West Boynton was more like a hotel. They told me that I will have to have my own person taking care of my mother. I visited this one, and it was very nice, but it was more for younger people. I talked to two different people, and I am not interested because I could see that there were no Spanish speaking people. The residents seemed very capable of taking care of themselves. It certainly looked very good to me, but I don't think it is appropriate for someone with advanced dementia. Really, I saw a lot of ladies that seemed to have their own personal assistance, but obviously the place provided only limited assistance, and if you are past that stage, then you have to have your own helper. For someone who wants to be in a hotel setting -- not in an advanced memory care facility -- it would be nice. I don't have anything against them. I just think it wasn't what my mother needs because she is too advanced in dementia.

Provider Response

Anonymous110716250

I ended up placing my mom in Brookdale West Boynton Beach. It is clean, and it is a pretty place. The people were OK. They have some activities, but I personally feel there should be more. The food is pretty good.

Kimberly14

There was no clubhouse and no amenities in Brookdale West Boynton Beach. They had limited activities, and there was no place to have music or happy hour.

Provider Response

Asker

My mother was in hospice for five weeks at this facility. The first week, there was no hot water.. The room was outdated. The first couple of weeks when I attempted to communicate with staff they either did not know who my mother was, or, did not return my calls. The service in the dining hall was worse than terrible- staff take 20-30 minutes to even take food orders, then another 20 minutes to serve. The servers have terrible attitudes, upsetting residents. If you care about your parent, look elsewhere. Staff needs training and facility needs upgrading.

Provider Response

Elaine24

Mom was here in their assisted living, as well as in their memory care unit. The staff were wonderful, and their rooms are beautiful. Mom initially had a one-bedroom studio, and it was very spacious. We haven’t gotten the chance to eat there, but Mom seemed to like the food. Their dining room is beautiful. The place is very secured, especially in their dementia wing. The facility is very high class in their operation, and that is very good.

Caring95496550

We were looking at Boynton Beach apartments in the independent living facility. The bathroom was not off of the master bedroom; it was near the front door. The way it was laid out was not good. It looked like they have a wonderful activity director. She seemed to be lively, caring, and had a lot of good ideas, but all the things that were listed didn’t all happen. I don’t think their dining room service was very good. I got the feeling they were skimpy with the food.

Provider Response

Doris30

My friend is here and she is getting good care. The important thing is that she is protected and safe because she is in a memory care, and she is adjusting very well to the facility. I like the staff as they seem to be very caring and that is important to us, that they are taking good care of her. She is in a studio and it's small, but it’s adequate for her. I would just like to see the outside being kept up a little bit more because the seats are old and in disarray. The first floor looks very pretty when you get in there. The memory care unit is not as nice as the first floor, but I guess that could be expected. Overall, it's OK and the price was better than the other facilities we've checked.

Kevin13

It is a very impressive facility. It was spotless. The senior staff members helped me with regards to assisting the transfer of my wife to the facility. They were very excellent in handling all of that. With the food, there are some things that she likes and some things she did not, but that is typical for that age anyway. I think overall, it was very good. They do offer choices and their dining area was very nice.

ED23

My mom seems to be happy here and so long as she is happy, we are happy. She has a suite and it's a small room, but it's working for her. She does complain sometimes about the food because some times, when they ask for something, it takes them a very long time to bring it. Sometime when she's eating a hotdog and she wants catsup, she has to wait 15-20 minutes for them to come back and bring catsup, but the food seems fine. She seems to like the activities and they have bingo. She says that the staff is fine. I like the cleanliness of the place. However, I thought they can improve on the food that they have available because they staff will just bring in what they want and that's it.

Mary86006850

The staff is absolutely wonderful. They've gone above and beyond, and I mean all the staff, from the highest paid to the lowest paid. Whenever I've needed help, they've helped me. Whenever I call, they connect me with the right person. It has just been a really wonderful experience. My uncle is very happy with the food. I'm not, because I'm a gourmet caterer, but he's very happy. The sanitation is excellent. I'm very pleased about that because I'd seen some of these senior developments that are filthy, and this one is very clean.

Rey20

The people were nice. It's a larger facility. They have long corridors and it's more institutionalized. It may be better for somebody else but not better in this case. It's a nice facility and its suitable for what it offers.

Caring71588750

I went and a lovely young man showed me around and gave me very good information about it. I was impressed with the layout. At the time of my visit, they were re-decorating and refurbishing, so I don't know what it looked normally. Aside from assisted living, they also have an Alzheimer's and dementia area. The rooms were okay. They also gave me a sample menu and it looked very nice. They also have lots of activities but the people in the ALF weren't capable of doing as much. They also have a little library for them. If my parents would need assisted living, I would consider this place. It seemed like a good quality place.

Caring Kare

I have already found a place for my mom. I have no problems with them. It has been very good so far. Their staff is very nice.

Lyn Lederkramer

I liked it and it had a pool. It was in a good location. It was near a shopping center. But it was more on assisted living.

Peter5

It was an attractive and clean place. The rooms were appealing and neat. The staff were really amiable. The residents were happy there. They had a good program.