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Pinnacle Rehabilitation & Health Center

3034 S Dupont Blvd, Smyrna, DE 19977

Care Offered: Nursing Homes and Assisted Living
Pinnacle Rehabilitation & Health Center
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About Pinnacle Rehabilitation & Health Center in Smyrna, Delaware


To learn more about this provider’s license and review other available state reports, please visit:
Delaware Division of Health Care Quality Licensed and Certified Long-Term Care Facilities

Map of Pinnacle Rehabilitation & Health Center

Reviews of Pinnacle Rehabilitation & Health Center in Smyrna, Delaware

2.5

(13 reviews)

  • Facility

    3.6

  • Staff

    4.3

  • Food

    3.7

  • Activities

    3.6

  • Value

    3.2

RCPhillips

1

February 14, 2025

I am a friend or relative of a current/past resident

My wife was at Pinnacle in Smyrna, DE for a weekend Jan. 24 - Jan 27, 2025. Their website boasted PT and OT 7 days a week. She was discharged from Jefferson Health in Philadelphia on a Friday afternoon lafter a two week stay adjusting and fine tuning her medications. As soon as she got checked in I asked about her medication for the night, I was told that she wouldn’t be getting any at all until it could be ordered from a local pharmacy the next day. I had her previous meds with me in the car so...

Pam Mumley

5

November 17, 2024

I am/was a resident of this facility

I was at Pinnacle for 4 weeks and was very well taken care of. From the administration all the way to housekeeping, I cannot say enough about the staff. They were kind, attentive, had a good sense of humor and truly cared about the residents and did their jobs vigilantly. I enjoyed my stay!

Mooseman

4

September 30, 2024

I am a friend or relative of a current/past resident

The rooms are kept clean. The food needs a lot of improvement little to no taste and severed cold most of the time to the room

crazybirdlady

5

May 17, 2022

I am a friend or relative of a current/past resident

I had a close family member stay at Pinnacle. The facility and nursing staff itself is ok. I definitely was impressed with the food quality and kitchen staff.

Steve_Y

5

May 6, 2022

I am a friend or relative of a current/past resident

My family's experience with Pinnacle far exceeded our expectations. We found the facility to be very well kept (clean, organized and secure). The staff was very caring, courteous and professional. Even the administrator(s) were very receptive and responsive to our questions and concerns. I feel as though our loved one was very well cared for during his time there. I would definitely recommend Pinnacle to others for their rehab needs.

Beachplum

1

August 25, 2021

I am a friend or relative of a current/past resident

My husband was sent to Pinnacle for rehab after trying to commit suicide. There he was supposed to receive treatment for psychiatric care. He got everything but……his issues were not addressed until the last two weeks of his stay. He was also supposed to receive Ot and Pt. It was not consistent nor administrator on a daily basis. The nursing staff was wonderful and very attentive. The physical faculty was a disgrace….dark, dank, smelled, and the mattress on his bed was not fit for anyone to sl...

Jackie

5

August 12, 2021

I am a friend or relative of a current/past resident

My dad was at Pinnacle Rehabilitation in Smyrna. He was there for around 2 months and came home just before Christmas. I would give it a higher rating, even though it was not as pretty. Just looking at it, it looked more like a hospital. However, they took good care of my dad. Everyone was attentive. They watched over him. The food was good. The people who served the food were nice. The people who cleaned up, if he had an accident were nice. They had watchable TVs in every room too. While the...

Daughter of a Deceased Resident

1

May 14, 2019

I am a friend or relative of a current/past resident

My dad was transferred to the hospital and the attending physician who treated him reported the condition he was in after residing in Pinnacle to the State of Delaware. That should be enough to discourage anyone from placing anyone they care about in this facility.

bkathryn

1

August 7, 2017

I am a friend or relative of a current/past resident

The worst facility I've ever seen. Staff very unprofessional. There is obviously no dress code many dressed in poor trashy taste. One girl, just a kid, at front desk dressed like she was going to play softball. Nursing leaves a lot to be desired- half of them you can't understand what they are saying. No to mention there attitude. The caliber of the CNA's...the bottom of the barrel. Rooms are infested with ants. The food my dog wouldn't eat. One nurse told me my Uncle would be back late afternoo...

Fyourpickle

1

April 21, 2017

I am a friend or relative of a current/past resident

They make you wait for meds, to use the restroom. they left marks on my mom moving her to a wheelchair. I would not send a dog to this place and am so sad my mother had to go here. They also "lost" her mail at Christmas.

KMaricle

1

August 21, 2015

I am a friend or relative of resident

I can't even begin to even select a star for a rating but I had to at least select 1 to get my story to post. To be very honest, I wouldn't kennel my dog at this facility. My mother-in-law was brought there for infection control due to MRSA. Due to her mental state, she hid what was really going on until she had a nervous break down and went as far a calling the police to have her removed, which escalated to them calling her an ambulance to transport her to the hospital for immediate medical car...

Frankee

1

March 8, 2013

I visited this facility

I have a good friend who was placed at Pinnacle after he had hip surgery. I have had an earful of complaints, from not providing pain meds ( I have to wonder what the staff is doing with the pain meds), to not providing meal items, e.g., milk. On several occasions while i was visiting him, I saw first hand exactly what he was complaining about. All I can say that if I was there, I would crawl away if I had to.

DinroMrphy

2

October 19, 2011

I am a friend or relative of a resident

Grandfather was a resident at Pinnacle nursing home before he passed away. In general the facility was clean and most of the staff were pleasant. There were some exceptions on the nursing staff, which prevents me from rating the facility any higher. We were able to visit as we pleased and he seemed comfortable in the environment. Another positive was his medications were readily available and assistance was there when needed. We had one issue where he appeared able to function on his own an...

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Medicare

  • Health

    2.0

  • Overall

    2.0

  • Quality

    4.0

  • Staff

    3.0

Medicare Provider Number: 085020
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

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