Pinnacle Rehabilitation & Health Center

Mooseman

The rooms are kept clean. The food needs a lot of improvement little to no taste and severed cold most of the time to the room

crazybirdlady

I had a close family member stay at Pinnacle. The facility and nursing staff itself is ok. I definitely was impressed with the food quality and kitchen staff.

Steve_Y

My family's experience with Pinnacle far exceeded our expectations. We found the facility to be very well kept (clean, organized and secure). The staff was very caring, courteous and professional. Even the administrator(s) were very receptive and responsive to our questions and concerns. I feel as though our loved one was very well cared for during his time there. I would definitely recommend Pinnacle to others for their rehab needs.

Beachplum

My husband was sent to Pinnacle for rehab after trying to commit suicide. There he was supposed to receive treatment for psychiatric care. He got everything but……his issues were not addressed until the last two weeks of his stay. He was also supposed to receive Ot and Pt. It was not consistent nor administrator on a daily basis. The nursing staff was wonderful and very attentive. The physical faculty was a disgrace….dark, dank, smelled, and the mattress on his bed was not fit for anyone to sleep on, but maybe a dog!

Jackie

My dad was at Pinnacle Rehabilitation in Smyrna. He was there for around 2 months and came home just before Christmas. I would give it a higher rating, even though it was not as pretty. Just looking at it, it looked more like a hospital. However, they took good care of my dad. Everyone was attentive. They watched over him. The food was good. The people who served the food were nice. The people who cleaned up, if he had an accident were nice. They had watchable TVs in every room too. While the furniture was definitely old (and it looked old) like it's been there a long time; but when it came down to it, it didn't really matter. Everybody else was nice. In this particular place, I had access to both the rehab and the nursing. The nursing part of it wasn't separated into two, so there were people who were there because they needed nursing care as well as needing rehab. My dad was among all the others that have the ability to walk around or roll around in their wheelchairs. People watch them, but they have a little bit more freedom. They had activities to do, and they definitely engaged everyone. I was very, very surprised because when I looked online, it didn't have a great rating. The food was very good. They had a lot of different varieties at first because he has had a heart attack and dementia, so they were giving him purees. Then they went to cut off ones, and then he went to whole foods. This was all in conjunction with the occupational therapist. He was closely monitored, so he went through those 3 stages of food. The facility was clean and maintained well. It was all on one level, and there were corridors to different sides of the building. It was all connected at the same time. They have wings, I guess you can call them. They gave them different names. I didn't see that there was really any outside area for my father to be in. The residents in the nursing home section (there was a nursing home long-term care section) had a living room area that went out to the back yard. We could have gone outback, but this was November or December so nobody was going outside.

Daughter of a Deceased Resident

My dad was transferred to the hospital and the attending physician who treated him reported the condition he was in after residing in Pinnacle to the State of Delaware. That should be enough to discourage anyone from placing anyone they care about in this facility.