Pinnacle Rehabilitation & Health Center

Jackie

My dad was at Pinnacle Rehabilitation in Smyrna. He was there for around 2 months and came home just before Christmas. I would give it a higher rating, even though it was not as pretty. Just looking at it, it looked more like a hospital. However, they took good care of my dad. Everyone was attentive. They watched over him. The food was good. The people who served the food were nice. The people who cleaned up, if he had an accident were nice. They had watchable TVs in every room too. While the...

Daughter of a Deceased Resident

My dad was transferred to the hospital and the attending physician who treated him reported the condition he was in after residing in Pinnacle to the State of Delaware. That should be enough to discourage anyone from placing anyone they care about in this facility.

bkathryn

The worst facility I've ever seen. Staff very unprofessional. There is obviously no dress code many dressed in poor trashy taste. One girl, just a kid, at front desk dressed like she was going to play softball. Nursing leaves a lot to be desired- half of them you can't understand what they are saying. No to mention there attitude. The caliber of the CNA's...the bottom of the barrel. Rooms are infested with ants. The food my dog wouldn't eat. One nurse told me my Uncle would be back late afternoo...

Fyourpickle

They make you wait for meds, to use the restroom. they left marks on my mom moving her to a wheelchair. I would not send a dog to this place and am so sad my mother had to go here. They also "lost" her mail at Christmas.

KMaricle

I can't even begin to even select a star for a rating but I had to at least select 1 to get my story to post. To be very honest, I wouldn't kennel my dog at this facility. My mother-in-law was brought there for infection control due to MRSA. Due to her mental state, she hid what was really going on until she had a nervous break down and went as far a calling the police to have her removed, which escalated to them calling her an ambulance to transport her to the hospital for immediate medical car...

Frankee

I have a good friend who was placed at Pinnacle after he had hip surgery. I have had an earful of complaints, from not providing pain meds ( I have to wonder what the staff is doing with the pain meds), to not providing meal items, e.g., milk. On several occasions while i was visiting him, I saw first hand exactly what he was complaining about. All I can say that if I was there, I would crawl away if I had to.

DinroMrphy

Grandfather was a resident at Pinnacle nursing home before he passed away. In general the facility was clean and most of the staff were pleasant. There were some exceptions on the nursing staff, which prevents me from rating the facility any higher. We were able to visit as we pleased and he seemed comfortable in the environment. Another positive was his medications were readily available and assistance was there when needed. We had one issue where he appeared able to function on his own an...