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Featured Review
5
|
November 11, 2021
My brother has been at Brookdale West Hartford, and he's been treated exceptionally well. The nurse is terrific. The wellness court director is terrific. The one who actually rented us the space was unbelievable. Everybody has just been so good. My brother has some real issues right now, and they've been so understanding of his needs and his condition. He's been hurt for a while, and this is the first time we've really been comfortable with the care, attention, and understanding. We're delighted with Brookdale West Hartford. It's very expensive, but we have to say it's fine. It suits what he needs. I would say it's competitive. He's got a studio that's very large and very comfortable for him. When you walk in, it's just very warm and homey. There's a really nice dining room, and the food is terrific. There are TV rooms and a library. They had a musician in today, a guitar, and a singer singing songs that most old people would know. Every day they have a whole list of things that are going on that are very good, so the facility itself has got really everything we want. I'm just absolutely very impressed with the staff. The leadership team there is the best we've seen.
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About Brookdale West Hartford in West Hartford, Connecticut
Brookdale West Hartford provides our residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living we customize our care offerings for the individual. This allows each assisted living and Alzheimer's care resident the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the proper lifestyle and care accommodations as their needs change. We promise Respect for Individual Preferences and offer personalized care needs in an atmosphere that encourages each resident to live in health and longevity. Our residents enjoy life with the support they need, coupled with the appropriate assisted living and Alzheimer's care accommodations as those needs change. Our community is dedicated to enriching the lives of our residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value. Our Clare Bridge Place program serves those with Alzheimer's disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietitian, helps residents in need of Alzheimer's care retain the ability to enjoy and master the daily dining experience.To learn more about this providers license and review other available state reports, please visit: State of Connecticut License Lookup
Services and Amenities of Brookdale West Hartford in West Hartford, Connecticut
Ambulatory Assistance & Accessibility
- Mobility & Wheelchair Assistance
- Ambulatory Assistance
- Accessible apartments
- Accessible Facilities
- Mobility Assistance Features
- No Hoyer Lift
- Transfer Assistance
- Wheelchair Accessible Facilities
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
- Activities staff
- Arts & Crafts Activities/Programs
- Cultural activities/programs
- Entertainment activities/programs
- Horticultural Activities
- Music Activities/Programs
- No woodworking
- Organized activities/programs
- Seasonal, holiday, and themed events
- Social Activities/Events
- Spiritual activities/programs
- Tabletop & Other Games/Programs
- Culinary Activities/Programs
- Educational Activities/Programs
- Resident volunteer opportunities
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
- Maintenance & Repair Services
- Bed Making Services
- Maintenance Staff On-Site
- Trash Removal Services
Specialized Staff
- Nurse on Staff (Part time)
Financing & Payment Options
- Rent And Care Fees
- Accepts Check Payments
- Medicaid Not Accepted
- Private Pay Accepted
- All Inclusive Rent
Staff Training & Qualifications
- Reference Checks
- Staff are licensed or certified
- Staff Driving Record Check
- Staff to resident ratio meets state requirements
- Staff trained in aging & mobility
- Staff trained in ambulatory assistance
- Staff trained in behavior management
- Staff trained in cardiac care
- Staff trained in chronic diseases/illnesses
- Staff trained in client rights
- Staff trained in diabetes care
- Staff trained in diet & nutrition
- Staff trained in disability care
- Staff trained in disease/illness management and prevention
- Staff trained in diversity/inclusion/sensitivity
- Staff Trained in Ethics
- Staff Trained in First Aid
- Staff trained in fitness & wellness
- Staff trained in home care
- Staff trained in Medication Management
- Staff trained in memory care
- Staff trained in mental health care
- Staff trained in personal care
- Staff trained in safety
- Staff trained in skin care
- Staff trained in taking Vital Signs
- Staff trained in therapy
- Staff trained to monitor for abuse/neglect/exploitation
- Staff Training Opportunities
- Trained staff on-site
- Staff screening conducted
- Staff trained in injury/trauma care
- Staff trained in pain Management
- Staff trained in use of medical equipment
- Staff Trained to give injections/immunizations
Diet & Nutrition
- Chef on staff
- Diabetic
- Dietary services
- Dysphagia diet accomodations
- Low Salt
- Special Diets/Dietary Accommodations
Safety & Security
- Controlled Building Access
- Fall Prevention Program
- Safety & Wellness Checks
- Personal Medical Alert Systems
Dining
- Communal Dining
- Casual dining
- Guest Meals
- Beverages provided
- Meals provided
- Snacks provided
- Meal delivery and/or takeout option
- Private dining
- Resident-assisted menu development
- Room Service
Guests
- Guest Parking
Languages
- English spoken
Transportation & Shopping
- General Transportation Services
Inside Amenities
- Laundry facilities
- Shared Common Areas
- Cable/Satellite TV in Common Area
Parking Options
- Parking Lot
On-Site Services
- Mail pick-up
- Religious Services
- Mail delivery
- Newspaper delivery
- Financial Aid Referrals
Pets
- Pets
- Pet care resident's responsibility
- No Birds
- Visiting pets allowed
- No Large Dogs
- No Small Dogs
Fitness & Wellness Programs
- Salon Services
- Fitness Opportunities
- Balance activities/programs
- Brain fitness activities
- Chair fitness
- Group exercise
- Health & wellness activities/programs
- Life enrichment activities/programs
- Meditation opportunities
- Yoga/Stretching opportunities
Health Services
- Medication Reminders
- Diabetic Care
- Hospice Care
- Memory Care
- Podiatry
Outside Amenities
- Garden
- Patio
- Enclosed/Secured outdoor common areas
- Outdoor common areas
- Walking and Hiking Areas
Kitchen Types
- Kitchenette
Personal Care
- Shaving Assistance
- Administer Medication
- Bathing Assistance
- Cueing & Redirection
- Dressing Assistance
- Feeding Assistance
- Grooming Assistance
- Health/Medical reminders
- Mealtime Reminders
- Medical Appointment Scheduling Assistance
- Personal Care Assistants
- Personal Care Reminders
- Urinary Incontinence Care
- Toileting Assistance
Campus/Building Details
- Multi-floor building
- Smoking Not Allowed
- Flexible Visitation Hours
- Scenic views
Room Amenities
- Closet Space In Unit
- Individual Climate Controls
- No Kitchen in unit
- Shower in unit
- Unfurnished units
- Wifi/Internet In Unit
Companionship & Escort Assistance
- Escort Assistance
Additional Amenity Information
- State Licenses: #150
Costs for Brookdale West Hartford in West Hartford, Connecticut
Memory Care
$4,735
Starting Price
Assisted Living
$6,021
Starting Price
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Reviews of Brookdale West Hartford in West Hartford, Connecticut
4.2
(18 reviews)
Facility
4.9
Staff
4.9
Food
4.0
Activities
4.3
Value
4.7
Amy65
5
|
October 4, 2024
Brookdale West Hartford is new and bright. They have a very adequate program for 25 residents. They have nice corridors. The rooms are understandably small. No frills, but adequate. They have several different styles of rooms, but they don't want you in your room, they want you out doing a program. They have a program that, after breakfast starts at 10 and goes until 7 p.m. That's nice and varied. It's not the same routine daily. It involves chair exercise, arts, music, and cognitive stimulation. It looked great. Everybody was involved in some sort of activity. If you don't want to be involved, you can sit and watch and still be visually stimulated. They have a very nice patio seating area for residents. I like it very much. It's a little bit higher cost. It's absolutely lovely. The dining area for memory care is all contained. It doubles as a craft space in between meals. It looks perfectly adequate. It has a nursing center cubicle, which I like. It's well-staffed. There are lots of people in all three shifts. If I were making the decision alone, I would certainly think Brookdale West Hartford is a beautiful place to have a family member. The staff who gave the tour was very helpful, informative, and very pleasant. He toured me around. He made himself available for questions at any time. It was a very good experience.
Beverly
5
|
January 24, 2024
I went to Brookdale West Hartford. I can't think of anything I liked least. I liked a lot of things. I like that the residents can have their own rooms. I like that they're able to walk the floor by themselves. I like that it's not a locked ward. It has an elevator that they have to have the code, to go downstairs. I like that they always eat at the same table with the same people all the time. I like that they had a schedule for programs throughout the day. I didn't get to interact with the staff, but I liked what they told me about them, that the staff only works on that floor. In other words, it's not changing all the time. I'm just going by the brochure and the questions I asked, and they seem to have most of the amenities that I would want. They have somebody to cut hair and do toenails and things like that. It looked very clean.
Debra
4
|
May 4, 2023
We went to Brookdale West Hartford to tour the community for my mom. It's a very nice facility. Everybody there was very friendly, helpful, and very professional. The facility appeared to be clean. The rooms were of more than a reasonable size. We were told about all the activities that are provided. I think the only reason I can't give them a five is just the cost.
Kristy
4
|
June 19, 2022
The rooms at Brookdale West Hartford were lovely. The one that I looked at has been newly painted and newly carpeted. The cabinets in the little kitchenette were in good condition, but could still be updated. It's a small kitchenette with nice countertops, so it's adequate and I liked that. The bathroom was nicely set up, too. The only thing was they did not have a lot of closet space/storage space.
Barry
5
|
November 11, 2021
My brother has been at Brookdale West Hartford, and he's been treated exceptionally well. The nurse is terrific. The wellness court director is terrific. The one who actually rented us the space was unbelievable. Everybody has just been so good. My brother has some real issues right now, and they've been so understanding of his needs and his condition. He's been hurt for a while, and this is the first time we've really been comfortable with the care, attention, and understanding. We're delighted with Brookdale West Hartford. It's very expensive, but we have to say it's fine. It suits what he needs. I would say it's competitive. He's got a studio that's very large and very comfortable for him. When you walk in, it's just very warm and homey. There's a really nice dining room, and the food is terrific. There are TV rooms and a library. They had a musician in today, a guitar, and a singer singing songs that most old people would know. Every day they have a whole list of things that are going on that are very good, so the facility itself has got really everything we want. I'm just absolutely very impressed with the staff. The leadership team there is the best we've seen.
FP
5
|
January 20, 2021
My sister was in Brookdale West Hartford. It's excellent. The staff was very good and we had nothing but sincere, caring people there. Choosing them was the best decision we've made. She was there for five months, and she was in a 2-bedroom apartment that she shared. It had a living room, and they had all the other facilities. It was a very good arrangement. They had some wonderful activities, and they tried to make it entertaining. The staff worked very close with them. They did a wonderful job, and they really cared. We got that feeling from the receptionist all the way up. They had a beautician that came, and they had a sunroom with plants. It's three floors, so there were a lot of things going on.
Teri
5
|
August 22, 2019
My brother moved into Brookdale West Hartford, it's good, and he likes it. The staff is good, and he has a studio apartment. They have painting, puzzles, and a lot of different stuff that they do. They have a library, and a beautiful wrap-around porch that's absolutely gorgeous.
LT
4
|
October 21, 2018
My mother-in-law has moved into Brookdale West Hartford. The place is very clean. The people are very friendly. However, my mother-in-law is having trouble adjusting. The staff is very good. They call us when something unexpected happens. My mother-in-law is clean, she gets her hair done, her clothes are always neat and clean, and they help her go to the bathroom. They're awesome. Her room was redone. It has new carpet, tiles, and paint. The bathroom is a very good size. If my mother-in-law needs assistance at some point in the bathroom, there is plenty of room in there for people to move around and help her. The room itself seems a little sterile, but that's our problem because we haven't brought anything in to put on the wall yet. Nevertheless, it is very clean, and there is plenty of space. She has a small kitchenette, a fridge, a little counter space, and drawers if she wants to keep snacks. They have loaned us furniture until we can get the stuff that we ordered for her delivered, which will be at the end of the week. The furniture has been adequate and the closet space is good. Brookdale West Hartford is just a great place. They have books available for the residents. They have a small outside patio area on the top floor. They have plants out there and places for the plants to sit and relax. My mother-in-law is in the secure dementia units, so she is limited, and she can't go out on her own. The dining area is very nice. The food seems to be very good. They have a nice piano in the day room. They have a sing-a-long scheduled. They pick what they want to watch on TV. The price is a la carte. We pay a flat fee for the room and the food. Price-wise, we are able to better manage her funds, hopefully for the long-term.
Vernice315414
5
|
June 29, 2016
Brookdale West Hartford is very nice. The staff is very good. They have quite a few activities, like bus rides, exercise, karaoke, and stuff like that. I do not want to move my relative because I am quite satisfied. The food is excellent. She is very happy in the community. The room is good for one person. She has her own TV, radio, and bathroom. I will recommend this community. However, you have to pay big money to live there, but it is very good and very nice.
Anonymous Lovely Visitor
4
|
February 16, 2016
I liked Brookdale West Hartford quite a bit. It’s comparable in terms of the set-up, and organization. It's small, friendly, and welcoming.
Caring114272550
2
|
October 28, 2015
My mother was at Brookdale West Hartford. They didn't know how to deal with dementia patients. The apartment was fine, and it was a beautiful place; however, they made a lot of promises that they didn't do. Some staff was caring, but there was some intolerance.
Provider Response
Beth42
4
|
September 30, 2015
They were good at Brookdale West Hartford, but I think it was just a little too small for my mother-in-law. That was the only drawback. Other than that, they were lovely. The staff seemed lovely, and the residents seemed very happy.
Caring792683
4
|
March 21, 2014
Everyone was pleasant at Brookdale Place. The place was very well maintained. It had a clean environment. They had activities like monthly birthday parties. They also had table games like puzzles and backgammon. However, the rooms were not as modern as I thought they might be. It would be better if they could make the kitchen area be a little bit more modern as they had dated fixture like the counter tops and sinks.
David71383150
4
|
November 21, 2013
Brookdale was around a busy highway. I don't think there was enough space there for the residents to walk around. I saw different-sized rooms and some of them had a wonderful view. The rooms had nice different styles so they did have some that looked like studios and others that were much larger which did impress me. The dining room was very impressive because it gave the patients some options. They had snacks as well as food.
amckin
4
|
November 28, 2012
The apartment my great grandmother lived in was very nice. She had her own living room area and a bedroom. It seemed very residential and not like she was living in a retirement home. The atmosphere was nice and not hospital-like. I did not personally have much experience with the staff, but my great grandmother indicated that the staff took good care of her.The facility was also very aesthetically pleasing. There also were many amenities at the facility from what I was told.
Nanty
4
|
October 7, 2012
Brookdale Place is attractive. Everyone was very receptive and very polite, but I certainly can't handle the cost involve. Also, it's a bit of a distance from my daughter's home. It's too far away to come and visit.
lhunter
4
|
July 6, 2012
I thought that this place was really nice, or at least as nice as it could be. Places like these usually feel similar to a hospital but Brookdale was not like that at all. It was very comfortable, beautifully decorated and actually felt like a cozy home. The dining area was very nice too, and it was nice knowing that they could get things to eat whenever they got hungry, not just when the kitchen was open. I thought that the staff was very nice too. Everyone seemed to really care, and they didnt seem to just be there to "do their job" and then go home. They were geniune and very knowledgeable and able to answer any and all of the questions that we had, which was nice. The residents that I saw when we went were also very nice, and everyone seemed happy to be there, Im sure this differs from resident to resident, but all the residents I saw appeared to be content in their surroundings. I went there very nervous, and left feeling very positive.
sopi
4
|
January 28, 2012
Brook dale Place of West Hartford is aimed at providing a better life for every member of the facility. All basic amenities of life are available nearby. All kind of facilities are provided to all residents within well constructed and beautifully renovated rooms. Compound is generally neat and clean with a better share of horticulture. All residents have the option to undertake activities as per their interest thus enjoying. I learnt of this activity through my friend and later I visited that. Health facility is extended for all residents in the form of nearby hospitals; however, nurses are available round the clock to look after the residents. Food quality is good and necessary input from nutritionists and physicians is sought with regards to fats and calories. This facility is full of residents who are living as a family in that community and activities are streamlined to let the bond of friendship remain intact. A good facility as a whole.
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