The Village at South Farms

Jenny

We primarily chose The Village at South Farms because it is in a location that is familiar to my mother. She will be moving there next week. The staff was very friendly, welcoming, and were very quick to answer any questions we might have. They're very empathetic to my mother's situation as well. I would say the room we saw was spacious and in good condition. It has lots of available natural light. We toured assisted living. We were in a dining room, which was very nice. It was not overly elegant. We visited the library too. I think we also went into a laundry room. Everything was very clean and well organized. I did notice raised planter boxes, which I assume are so that the residents don't have to bend over to take care of the plants. There was a very large porch with a roof and rocking chairs and benches along the perimeter of the property. It doesn't have a huge outdoor area. It was like a little covered pavilion. We actually ate in the dining room, and we were very pleased with the meal. The servers were wonderful too.

Carol

The Village at South Farms was very nice. They had a nice lobby and there was a room on the third floor that was like a grand lounge. It was great and very impressive. I really liked the staff member that I met there. She was very good at trying to find out what the needs of my mother were. They also have a beauty salon, a library, and an entertainment area. We ended up choosing another facility for my mom because the view from the room was better than the ones The Village at South Farms has. Otherwise, she would have been comfortable there.

Susan

The Village at South Farms was very, very nice. It looked like a luxury hotel. The apartment did not have a kitchenette, but it was very, very nice. It was a large living space with enclosed bathroom. The staff was excellent, very accommodating, very conscientious, and very concerned about helping me in any way that they could. They were outstanding. The initial lobby was beautiful. There was a little kitchen area that might have been for snacks throughout the day, and it was very clean, very organized and very welcoming. The dining room was setup very nicely, and it felt almost cruise-like with the big dining room. It was very nice. The staff was absolutely concerned about the residents.

Donna

My mother is at The Village at South Farms. It's excellent. The staff was extremely friendly; very helpful. They made my mother feel very welcome. They made me feel welcome because I was in Texas; I'm not even from Connecticut. The rooms are clean, well kept, and up-to-date. She is in the memory care unit. In there, they have a big recreation area, and they have a dining room where all the residents eat. She gets free cable TV. They have a kitchen area; they provide snacks and drinks throughout the day for the residents. I haven't tried their food, but my mother has no complaints. I'm very pleased with the facility. I spoke with my mother and she said the food is very good. They get all their residents involved in activities.

James

I was accommodated at The Village at South Farms very well. They showed me around, and the place looked very nice. It looks like they really got a good program over there. The place was spacious, clean, and everybody was very nice. They have a full schedule of activities and actively get them to the activities, which is a good thing so the person is not just sitting in their room. The parking was very convenient and there was lots of space.

LBC

The Village at South Farms was fantastic, and I very much enjoyed my conversations with the staff member. She took a great interest in me, and we went around the facility very thoroughly. I saw the guests, and how neat, clean, and polite they were. There were two elevators. I saw the rooms and had exactly what I needed. I understood the fact they didn't allow open burners or electric coils. The minimum that I need is a studio apartment with a bathroom, a sit-down shower, and enough space for a bed. It had a fantastic amount of videos and DVDs and rooms for reading and carrying on social discussions. The staff was absolutely marvelous. The place was spotless and incredible.

Meg

The Village at South Farms was beautiful, and we loved it. We saw a clean one-bedroom apartment. The staff was very friendly and professional. The dining area looked very nice.

Jeannie305528

The Village at South Farms is beautiful. My mother is happy there. The people that works there are very friendly and they all seem happy with their job. There are a lot of different things for my mother to do. The food is good and the dining area is beautiful. There is also a private dining area in case you will have a family gathering. The place is very clean, smells good, and aesthetically pleasing. My mother is taking a computer class and there is a current events thing that she is involved in. I think she went to mass there also. They have been very gracious.

MaryPQGKJ

The Village at South Farms was an excellent facility. It is pleasing and very clean. The tour we had was excellent - not rushed, very informative. We had a lot of questions which were answered satisfactorily. As for the activities, they were talking about their travel club at the facility while we were there. In another room, they were having discussions about the Presidents’ Week. There was some baking going on in the kitchen. The food was excellent and the dining room was fine.

Provider Response

Caring111041750

We went to The Village at South Farms. The facility is beautiful and is in a good location. They have lot of services offered, and the staff is very good. They mentioned that they have concerts. They also have computers and carpools. They sounded to have a very friendly arrangement.

Provider Response

Beverly30

My brother lived at The Village at South Farms. We chose it because they were very professional and well-staffed. They communicate on a high level and updated me on a monthly basis. They had a lot of activities, entertainment, outside trips and family events which you can check their website. So far I've had no complaints with them.

Ned1

My brother-in-law is at The Village At South Farms. We chose this facility for its size, the fact that it was a smaller kind of assisted living with only 60 residents. It also looked like it had a good staff-to-patient ratio. The facility is very appealing with the friendliness of the staff and their outgoing nature. The staff is also very accommodating. What I like best about this facility is the fact that they seem to monitor my brother-in-law's everyday behavior very well, e.g., the nursing staff, the physical therapy, etc. They're very communicative. In terms of accommodations, they have very nice and very appealing rooms. They were able to accommodate my brother-in-law's wishes, e.g., being on the first floor. The food is very good. For activities, they have a pretty wide array of activities like musical entertainment, programs, movies, outtrips, etc. Overall, it is a very positive experience. At first, it was an adjustment for him but now, he is getting more and more adjusted.

sue114

We were looking for a place that my dad could have his own place, socialization and care if he needed it. He wanted to stay in Middletown where he has lived for over 40 years. After a few years of living here we were concerned with his short term memory. He was diagnosed with dementia. We were able to keep him there but transitioned him into the memory care. It has been the best decision! Great place and people!

Caring30517750

I thought that everybody at The Village at South Farms was very nice, courteous, and happy, which is unusual. They're cheerful actually. I didn't meet the behind-the-scenes staff; I just met their director. The facility was a little pricey; however, it was a good and comfortable setting. Their rooms were of adequate size. I would recommend this place. However, including the price, I would just give them an average score.