The Residence at Brookside

Joel

The Residence at Brookside was a very nice facility. Partly the reason is because they're more expensive than the other place. It's a beautiful place. They have a memory care facility as well, but we didn't look at that. We only met the marketing lady, and she was very nice. We couldn't go in there if we didn't wear masks. I was impressed.

Rosann

Brookside is lovely. The people there are very attentive, very welcoming, and very caring. They were making sure they had all the information that they needed to see that my brother is well taken care of. I was very impressed with them. Right now he's independent, but if he should need additional care, they would let us know. I'm very pleased with them. They've made a very good impression, I have to say. I mean, he's not there yet; but from everything we've seen, what they've done, and how attentive they were, it was very good. They have a gym (a workout room, I guess you call it), and a community area. They have dining for the residents. Once covid gets all squared away, you can bring family in to dine and even have a party there if you wanted to. They have little areas where residents can play cards. They have a bistro where they do special little dinners and things. There's a TV in that area and the bistro area. They don't have a washer and dryer in each unit, but each floor has a washer and dryer and everything is preset for them (so they don't have to decide which cycle). You just press a button, and it's already loaded with detergent and whatever they need. The staff even went out of her way. The VA needed a special form or something, and she offered to go over there, pick it up, and drop it off to them so we wouldn't have to make an extra trip. It was very nice of her. They went out of their way to introduce us to the chef, and he even gave us something to take home with us. We enjoyed a meal there with my brother while we were discussing everything. The food was delicious. They try to accommodate you, what you like, or don't like. My brother likes soups. He made a point of having soup there for him when we had lunch there.

Provider Response

Carol

I loved the tour I had at The Residence at Brookside in Avon. They gave me lunch and dinner and the cook, I think it was an Italian man, was just sensational. The food was absolutely delicious. The place was brand new and sparkling clean. The rooms, unfortunately, were like postage stamps. They were very tiny. Even their 2-bedroom apartment was tiny and way too expensive. It was very close to $6000 a month and that was way over my budget. I love the place. I thought it was gorgeous. The cost per month, however, was outrageous.

Provider Response

Marylou

I like the reception at The Residence at Brookside. The outdoor surroundings of this community are not as great as the other places I toured. The food was the best, excellent, and outstanding, and the dining is excellent. It's located near many things. We were treated to lunch, they gave us filet mignon, they had balloons for us, and it was delightful; they really went overboard.

Provider Response

CB

The Residence at Brookside was lovely and brand new. The staff was very lovely. The rooms were postage stamp-size. They were so tiny, I could never live there. The 1-bedroom wasn’t any bigger either. The bedroom itself was so tiny. The food was the best thing. It wasn’t a 5; it was a 10. The chef was absolutely magnificent. The food was out of this world.

Nancy764307

The Residence at Brookside was very nice. It was very regal looking when you drive up and very well-kept. You walk in, and everyone was very nice. It was just beautiful inside because they have the big stone fireplaces. People were friendly, and the dining room was lovely. Everything was just very well-maintained.