Sugar Valley Estates

Debbie

My mother-in-law is in Sugar Valley Estates and I go over there every day to work with her. She's been there for five years now. The staff is great and the food is really good and has a lot of good variety. The place is cheerful and bright. They clean the rooms once a week and they always do an awesome job at that. They remodeled it recently, and it's very modern looking, very nice, and clean. It's a great place all around. All the features are positive. When you walk in, the staff always greet you. They're very friendly. If you ask them a question, they always know the answer and if they don't, they get back with you in a very timely manner. They have a lot of variety of activities that interest a lot of different people.

Jessica

My mother is in Sugar Valley Estates. What I like the most is the food. She loves the food. She said all the staff is very nice and helpful. I have not been there, so I can't comment on its physical appearance. There are plenty of activities to keep people occupied and entertained. I've spoken to the staff and they're always very helpful and they call me back. Also, when she needed extra help, the staff stepped up and helped her. Even though it's not an assisted place, they still assisted her. She said there's a good variety in food and it's tasty. She's pleasantly surprised that it's so good, and the services are fantastic.

Rose

We went to Sugar Valley Estates. We have gone there twice. The people that are living there seemed very nice. They seemed really approachable. They were very pleasant and seemed open to other people coming in. The dining room was really set up nice. The staff member was a five. His name is John, and he just was so nice. He just showed us everything and answered all of our questions. He introduced us to people that lived there. He was like amazing. The apartments seemed very cheap. They were very sterile, too sterile. All the walls are boring white paint. They have cheap cabinets and tiny little kitchens. They don't have any stoves or anything like that. It just seemed cheap. The facility itself was very clean. I don't think the location is the greatest. It's right in the middle of a neighborhood. Of course, they offer all transportation to get to things, but it would be nice if these places would put their independent living places near shopping centers, because people don't always drive, and then they could maybe take their little scooter over there or walk over to shopping centers, but they don't have that. Another thing that wasn't good is they only offer transportation to go somewhere on Thursdays and Fridays, and on Mondays, Tuesdays, and Wednesdays, those are reserved for doctors' appointments. If somebody has no car, that's pretty limited on being able to get out of the place.

Judy

We went to the Sugar Valley Estates two or three times within the last month. Excellent, excellent staff, and they were very compassionate. That's what drew us to that bright, clean apartment type of facility. The amenities were very good. The area was bright, and I liked that a lot. The people were very caring. I did check the menu. It seems they had several menus. There was a standard menu that you could get every day, and then there were a variety of menus that they had on a weekly basis. They had their big meal at noon. They had a card game and puzzle room. They went off site on Thursday if they wanted to, and they went to the casino on some months. All of those things were important to me for my mother. The furniture was a little bit worn in the general areas, and the carpeting was a little bit old fashioned. I think it just needs to be refreshed.

Theresa

We went to Sugar Valley Estates and my brother-in-law said it looks good so we just canceled the other tours. Hopefully, he'll be moving in at the end of the month. It's an independent living and I think the people were all friendly, helpful, and welcoming. It has everything he needs. The apartment was small, but we knew we could make it home for him. He liked the big windows, the little patio, and the full-sized refrigerator. They have a beauty salon, 3 meals a day, coffee all day, and snacks. He likes all that. They have a little movie theater and a chapel. They have an opportunity to wear one of those call things around their neck during after-hours so that if they fall or something, somebody can come to help them. It sounded like they have a nice community of people who watch out for each other. We liked that some of the doors were even open down the hallway. It gave the feeling of community for the residents.

Dorothy

I visited Sugar Valley Estates. The tour was very nice. I actually got my vaccine there yesterday. I like that they have a very nice dining room and activity rooms, but the apartment was rather small, and just a little bit too small for me. The person who gave me the tour was very good. He pointed out a lot of things for me. It's lovely, and it's a huge, huge place. It's very nice. When you go into the entryway, the dining room is to the left, and they have a beautiful dining room.