Golden Lodge Assisted Living & Memory Care

Talibay

They made changes some good but The Food is Awful! Seriously terrible just ask the residents and some staff members plus eat there. They did keep some wonderful staff and they are kind but the Food definitely needs improvement or we will move our family members to a different location and better quality facility also they cut back on other things that only if you visit often will you notice. I can’t believe how often we have to bring food in because the menu is awful and seriously without us the nutritional needs would not be met. I wish someone would step in and fix the food and Kitchen staff!

Judy435

We stayed at Golden Lodge Assisted Living & Memory Care. I didn't like the food. The activities were fine, but they could have had more. The maintenance around the place and the weeds were not taken care of. There was trash by the trash bin that wasn't picked up. I like the people who were caring for the people. I didn't like the CEO they hired after we moved in for two weeks. They brought in a new company to run the place, and to me, it just went downhill from there. They had a beauty salon, a podiatrist who came in once a month, and an exercise room. They could have better maintenance outside, better food, and more variety in activity.

David

Golden Lodge Assisted Living & Memory Care was very clean, modern, and well-maintained. It was very positive. I believe they showed me a one-bedroom and they showed me a studio. They had exercise and gardening. They had areas for people to take walks if they were able. They had a recreation area, an exercise area, and a beauty salon. They did a morning news program. They sit and chat about the news with their social director.

Lori

Golden Lodge Assisted Living & Memory Care was affordable, the location was perfect, and the room had a big living room and bathroom. The staff have all been very helpful. They have a nice variety of food, and the presentation of the place is amazing. They do have activities, and they also take her to church on Sundays. They have a salon.

Sonja

We chose Golden Lodge Assisted Living & Memory Care for my mother, and the biggest reason was because it's about ten minutes from my house. The place was very nice and very fresh. Everything was really clean and updated. Those were the reasons that I chose it. Mark, the director, was very professional and very knowledgeable. Their package includes all of the extra care where most of the other facilities that I toured had like a base rate, and then they would add on different levels of care. Golden Lodge was just one price and I liked that, so I knew exactly what Mom would be paying every month because cost is important to her. I just liked all of the different rooms. They have a nice bistro and a nice dining room. They have happy hour on Wednesday and Friday evenings that families are encouraged to attend. The views were very, very pretty.

Provider Response

Robert

I actually like Golden Lodge Assisted Living and Memory Care. I took the full tour, and I spoke with a number of the staff members, as well as the marketing person. I went through their memory care facility. In the memory care facility, they have neighborhoods that are organized around six shared rooms per neighborhood. In each neighborhood, they had three assigned caregivers during the day (at night, they reduce that to two). I visited assisted living, but I went ahead and went through the memory care too. The only real difference is that that the neighborhood doors were alarmed, and in the memory care, their garden was separate and enclosed (so that there was no possible way anybody could wander off). Basically, it's brand new. I watched them build because I drive passed there twice a day. In each of the neighborhoods, they had a small kitchenette area that basically had facilities to reheat food. They had their own refrigerator and such. They did not have cooktop surfaces. With the memory care, they shouldn't need them because all of their food was brought in and provided for them. Their food was really good. They had bacon, eggs, toast, and cereal. They have a dietician on staff that each patient has a listing of what they're allowed, and what they're not based on their health. The dietician did the whole facility. Basically, on the door to everybody's room and also on a notebook at the dining area, they had the people's names as well as what they should and shouldn't eat. I give top marks for organization on that place. It was really nice. Each neighborhood had an activity area and a couple of couches/chairs for people to sit around to watch TV. They had several bookcases full of books for people to read. They had a series of board games and such. They had basically anything you might want. If I was coming in to visit my mother, there was stuff there to do with her. In the memory care, there was room for 12 residents in each neighborhood; that way they wouldn't have a series of strangers coming in. Also in the memory care, the same staff worked in that same neighborhood. They didn't swap around which neighborhoods they worked in with. With dementia, it's very important to have stability with people and things, so that they don't get confused. In the assisted living, the staff would trade around some more; their staffing levels were slightly less there. They had two during the day and one at night, but they could call additional help if they needed it from one of the other neighborhoods. Same thing with the with the memory care; they could call additional if needed. All of the residents were given pendants to wear. The staff made certain that those pendants were charged and tested on a weekly basis. If the person went anywhere and fell, they got an alarm at a mainboard, somebody went and found them. They helped them with whatever they needed. There was no chance at either place of somebody falling and laying there for hours. At most somebody might fall and lay there for five to 10 minutes, while they rolled out whatever they needed to pick them up. At the Golden Lodge, they actually offered three things: a pendant, a watch, or a brooch that clips to your clothing. It is whichever you were most comfortable with. I was very impressed with the Golden Lodge. If my mother had needed assisted living versus a higher lever of care, I probably would have put her in Golden Lodge because the care was equal to the other facility, but it was closer for me to visit. I like everything about them.