Ivy Park at West Hills

Dina

It was very nice. It was a little larger community and I wanted something a little smaller for my dad. It was very open and they had nice grounds. It seemed like they had ample parking and a lot of nice seating areas there for the residents. The rooms were good. They have bingo and a walking club. They had a room set up for families to FaceTime on a big TV. They were all very nice and welcoming.

Lauren

It has a nice layout and dining area. Everything seems pretty reasonable, and we like it. The rooms are a good size and there's a variety. The staff member was also great, nice, and welcoming.

bug54

I was treated very well. The facility is small. They walked me around, showed me the rooms, and I really appreciated that Tom, the sales person,gave me a list of transport to take my mom to the emergency room. They were very nice and had planned activities for the residents.

Chris123081350

It was nice but older. It had all the same facilities as other places, and the people were really nice, but it was on Topanga, which is a really busy street. Everything was nice, but it was an older facility. They had all kinds of rooms including one-bedrooms and singles., memory care, and a lot of amenities, too. I only met the lady who gave us the tour and she was really nice. I give it four stars only because I was looking for something that was in a more residential area and on less of a busy street. For people who are not going to walk or be out and about, then that’s not an issue. It was only an issue to me because my parents like to walk.

Gail43

We visited them for my aunt. I like the size of it better than the other facility we visited. The food might have been a little better there, though. However, the size of the individual rooms was slightly larger.

Diane105775250

We visited here. It’s very respectful and provides care and safety to the residents. We like the way it does not look at all like a facility or an institution or a hospital; it looks more like a hotel or a residence. We like the fact that they assign 2 or 3 different caregivers to the person so that they can get to know them, not just whatever caregiver happens to be on duty that day. We like the way the dining room is more like a restaurant; it’s not like a cafeteria or a dining room. We like the way the resident can choose from a menu, and food is served by a server.