Sterling Inn

Philip

The tour I had with Sterling Inn was excellent. The tour person was super nice and very informative. She showed me many different rooms, different options, and she was well informed about the prices. She accommodated me and showed me the whole facility, but what impressed me the most was her knowledge of the residents, too. She would say 'hi' to them and it shows that the people were very happy there. It was a very nice facility. Even though it was built in the late 50s, I could tell they remodeled it constantly to keep it in a nice condition. So, I was impressed. They had many community rooms and there were different activities you could do. The courtyard was really nice with a really good view of the city. They have studios where there's a bed, a microwave, refrigerator, counter space, a desk area, a handicapped bathroom with a low threshold shower, as well as heating and air. They have a full-blown one-bedroom apartment, which was a lot of money, but reasonable for them. Their dining area was cafeteria-style. It's very nice and very well put together. Either you'd have a waiter or you could walk up and get your food. The residents were eating and they looked happy. They had a barbershop, a reading room, a game room, and laundry facilities, but some of the rooms have a washer-dryer, some of them don't. They have salon facilities, an activity board, and a conference room. The maintenance was excellent. The parking lot was excellent. The cafeteria workers, the receptionists, and the nursing staff were very friendly and very nice.

Provider Response

Paul

Sterling Inn was a very clean and nice place. The staff who gave the tour was professional and informative. They have different card games. They have a pool table, and then they have a gym that's set up for senior people. The rooms are nice, but they're not furnished. You have to furnish them. I would have to be the one to furnish it for my dad. They basically supply a refrigerator or microwave, and that's pretty much it. The staff who assisted me was very nice. It was a bit expensive.

Provider Response

Peter

Sterling Inn was a nice place, like a 5-star hotel. The staff seemed nice, kind, and professional. They fed me that day, and it was very good. They have plenty of things there to do. They also have a day room and a chapel. Something that really impressed me was a parlor where you can go get your free ice cream, free sodas, popcorn, and things like that covered under your rent. I thought that was pretty cool. They had an exercise room and a large room with a kitchen in it, where you can do all the cooking that you want. If the room that you're renting doesn't have a kitchenette or kitchen, you just cook in there. There's an exercise room. They also have a chapel there.

Provider Response

Josephine

Sterling Inn Assisted Living Community was very nice; we liked it. The staff that walked us through was excellent and the facility itself was excellent. The rooms that they have were beautiful. There's a lot of things going on to get involved, and they have very friendly people. They have an exercise room. They have a dining room, places to play games, and all kinds of stuff. It's in a very good location.

Provider Response

ReviewerFC061221A

My mother-in-law is happy at Sterling Inn. She was stressed out going there, but she's happy now. It's a clean and nice senior community. They have a lot of activities for them. They have different things going on for them every month. She likes it. She's at the highest level of care. The staff is good except for one nurse, but everybody else is nice. Where she's at is just a bedroom, bathroom, and a closet. It's a little studio apartment. They have different exercises scheduled, ice cream socials, a pool table, bingo, and all sorts of games. They have people come in to entertain them and interact with them. They will either take them to shopping or also to the doctor. They now just allowed people to come in to visit them, but there's an age bracket and they only allow a certain amount of people per week. They kind of minimize the interaction with them. When you walk in, they still take your temperature and monitor. If that beeps, you can't go in and you have to leave. They still have precautions. All in all, they're very attentive to her needs, so we appreciate it. I haven't tried the food, but she eats everything (and she's a very picky eater). I haven't really walked around the whole building just because I haven't really been able to. It's pretty accessible to all the activities. She likes bingo. I never myself have participated in any of that stuff, but she likes it. They were the most reasonable one for the type of care she needed.

Provider Response

ByronSmith

I was involved in moving my very good friend to Sterling Inn, whom is an Army Silver Star and Purple Heart recipient. All of the staff is friendly, especially his caregiver, Christy (I believe that's her name). This lady is beyond amazing. I have never seen anyone that worked so hard and always with a smile. I have had the pleasure of dining with my friend on a few occasions and the food they are served is top notch. I am thankful that my friend is getting the respect and the care that he deserves. Good job.

Pat

Sterling Inn is more expensive than our current community, but it's very nice. I like that it can take people from 65 and up, all the way through all the problems that come up as we get older, like nursing and that kind of thing. The community is a little more extravagant. They had done a lot of remodeling not too long ago, which really made it nice. They put fireplaces in some of the rooms, and that's above and beyond to me.

Provider Response

Denise

Sterling Inn was a very nice place. However, we couldn't afford it. It was $500 more a month just to have a nurse give my sister's medication. The staff members were very nice; however, they didn't spend a lot of times with us because they knew we couldn't afford. They cater to people that have quite a bit of money. Nevertheless, if you can afford it, I would highly recommend it.

Deb

Sterling Inn was our favorite of the places we visited. They invited us for lunch, and it was very nice. The food was wonderful. It was more like a restaurant, very classy, and nice. They are very friendly and very accommodating. We were very impressed with the place.

Chris

Sterling Inn is very friendly, the service is great, and the food is really good. I ate a couple of times there, and they assigned certain food to eat, so there wasn't a lot of choices. We had to supply most of her furniture except the dresser and the TV. Her room was really nice, large, and clean. They keep the residents busy and active, like with bingo for example.

Linda

Sterling Inn is excellent. They do their job, check up on my mother, and help her to and from the dining area. I couldn't be happier. It's a lovely, friendly place with good ambience.

Provider Response

penny778525

Sterling Inn was a very nice place. I could see both my husband and myself living there at some point. It had up-to-date, modern everything. They showed us a one-bedroom that was very spacious for two people. The accommodations were like a hotel. It was gorgeous and had enough room where you could be out of your room all day and not feel like you were closed in.

Provider Response

gs120745

My mother is in Sterling Inn, and her care is OK. The staff doesn't seem to be responsive. She found the food too fatty and too salty. Her one-bedroom is very nice and has a kitchenette. They need to improve their responsiveness and ability to handle special diets.

Provider Response

emma620614

We were satisfied with Sterling Inn. The home was very clean, upscale, and very attractive, not depressing or institutional. We were pleased with the way it looked. It was a very clean, very nice-looking, attractive place. We would recommend it. The staff members were caring and respectful. They knew what to do when things get worse.

Provider Response

PastorPhil

I love this place, mom is happy and treated well. Well worth it...

Provider Response

AB3

Sterling Inn was nice but much more expensive compared to the others we saw. The rooms were very nice, bright, and clean. The common areas were probably the nicest ones we saw. The people were very friendly. I liked that they had an ice cream shop in the main lobby, which made it look like an upscale hotel and added a really nice touch. The atmosphere was very nice.

Caring Relative111

Sterling Inn is a nice, friendly place. The staff is great. The place is like a hotel. The dining area is very nice. They have a restaurant style or serve yourself. How caring and nice the people are is what I like best.

Belle1

Sterling Inn was OK but not a good fit for my mother. It had people needing more assistance than her, and a lot of people were in wheelchairs. It's more like a facility than a home. It was a very nice and clean place but just not for us.

Grandpaz Girl

My grandfather has lived here since December of 2013. The facilities are beautiful and they decorate for every holiday. They provide places for families to come and celebrate, as well as shuttles and many events. Unfortunately, my grandfather has declined due to dementia and they have done their very best to assist him at this facility so that he does not have to go over to the Commons. I'd refer anyone's family member to live here; however, I think you get the most of your money when you are capable of interacting with others and utilizing all the extras that they provide (lunch out, movies, shuttle trip to mountains/casino, bingo, etc.).

Caring113381250

Sterling Inn was very beautiful and very inviting. They had nice staff. Everything was always nice and at par. The staff was very helpful and very knowledgeable.

Ms. Teri and her drums

I wasn't really happy with how some of the staff treated my grandmother, and she was 96. They were clean enough. The younger girls were great. It was the people that were in the office -- like the activities director -- that were stuck up. They were too cool to take a minute to talk to you. It wasn't just me trying to talk to them; it was my nana talking to them. She had lost her key, the younger girls had told her what she needed to do, and when we went to go report the key, the lady wasn't that nice at all. Her room was nice. It had a sliding door, and she could go outside to the little porch, which she liked. They didn't clean the room though; the family would clean the room. It wasn't until she was ready to go that they started paying attention to her. They wouldn't even know if she was in the room or not. They had a room where they had bowling -- which the seniors liked -- and it was a computer type thing, but there wasn't much more than that. They weren't all that friendly. Sterling Inn cost a lot more money, and you would think that they would be nicer.

Provider Response

Mr. Hunt

My 90 year old Mother just moved into Sterling Inn. The staff is very professional, patient, friendly and caring to the residents and the families of the residents, The food is delicious. The rooms are well laid out and the amenities within the Inn are beautiful.

Susana3

My mother-in-law has been in Sterling Inn for a few months only. The staffs are excellent. The room could be a little bit bigger, but they're of good size. The dining room is very nice. The security and safety is so far so good. I know that they have movies, and they have bingo. I'm satisfied.

Christy7

Sterling Inn is on a desert so you see desert views. The people are very nice; they know their residents and their names. They do have several floors. They also have an Alzheimer's unit that is located in a different building, so that’s helpful if that should happen. It starts off at $4000 and goes up from there. In the formal dining room, they have a sitting arrangement so that you always get the same waitress or waiters everyday. That makes it very comfortable because they know how you like your food, and you make a relationship with them. That person will be assigned to you and 4 other people and they’ll be responsible to make sure you get the foods that you like and will know if it’s a special diet or not. The rooms are very nice. They have several floor plans like you can get a 1-bedroom or a bedroom with a studio or a 2-bedrooms and 2-bathrooms. They’re well lit. You also have your own thermostat control. You have your own refrigerator, a stove, and a sink. It’s like a small kitchenette including the microwave. You can decorate your apartment as you wish, and the furniture inside the facility is very nice and kept up. They have a lot of social events. They have bridge, Wii bowling, and bingo. They have crafts in the crafts room, and they supply all the material. They’ll invite another care facility to come and visit. They’ll come by bus, everybody will have their own T-shirts, and they have a competition between the two of them. During the holidays, they have people that do a lot of volunteer work; they play music, and they dance.

Caring03861

We found Sterling Inn for my mom. We like it. They take very good care of her and they have 24-hour nursing. The staff is very helpful, caring and congenial. We would choose them again.