I am a friend or relative of a current/past resident
My wife is currently at the Villas at San Bernardino. She's in the memory care unit. They do both assisted and memory care. They're very clean. The food smells good. The only thing that they're lacking at all is just a little bit of understaffing, but everybody's having a problem with that. The rooms are nice especially in assisted living, because, memory care has to be under lock and key whereas assisted living does not. They have an elevator. The staff is very nice and very friendly. Nobody's perfect, but they try hard and they're very good. They seem to be very knowledgeable. I just find it hard where to find fault with them. They have a chef. For my wife, everything has to be pureed. She can't eat anything solid without choking, so they make everything. They can fulfill any special diet. She has a roommate and the roommate's daughter and son-in-law, I've met them and talked to them, and they said they looked far and wide and couldn't find a better place.
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About Villas at San Bernardino in San Bernardino, California
Each apartment is spacious and light, providing a comfortable and well appointed home. Events, outings, laughter and fun are a daily occurrence here!
To learn more about this provider's license and review other available state reports, please visit: California Department of Social Services Licensed Facility Search
Map of Villas at San Bernardino
Services and Amenities of Villas at San Bernardino in San Bernardino, California
Ambulatory Assistance & Accessibility
Transfer Assistance
Mobility & Wheelchair Assistance
Dining
Room Service
Guest Meals
Games Hobbies & Recreation
Arts & Crafts Activities/Programs
Literary Activities/Programs
Music Activities/Programs
Tabletop & Other Games/Programs
Horticultural Activities
Golf
Housekeeping & Maintenance
Laundry Services
Linen Services
On-Site Services
Veterans Affairs (VA) Aid Assistance
Pets
Pets
Staff Training & Qualifications
Staff Trained in Ethics
Staff Driving Record Check
Companionship & Escort Assistance
Companionship Services
Financing & Payment Options
Accepts Credit Card Payments
Financial Aid
Home Sale Assistance
Medicaid Accepted
Medicare Accepted
Rent And Care Fees
Guests
Guest Parking
Overnight Guests
Inside Amenities
Computer Room
Outside Amenities
Garden
Walking and Hiking Areas
Tennis Courts
Room Amenities
Wifi/Internet In Unit
Cable/Satellite In Unit
Transportation & Shopping
General Transportation Services
Diet & Nutrition
Diabetic
Kosher
Low Fat
Low Salt
Vegetarian Diet Available
Fitness & Wellness Programs
Fitness & wellness facilities/equipment
Tai Chi
Fitness Opportunities
Health Services
Companion Care
Hospice Care
In Home Health Care
Medical Care
Memory Care
Medication Reminders
Languages
Spanish Spoken
Personal Care
Bathing Assistance
Personal Care Assistants
Dressing Assistance
Meal Preparation
Cooking services
Safety & Security
Gated Facility
Resident Information
Offers Respite Care
Additional Amenity Information
Fee Structure: Entry fee cost : $2700; Memory Care Shared starting at $4675 + care
Activities: true
State Licenses: 366413072
Costs for Villas at San Bernardino in San Bernardino, California
Assisted Living
$2,700
Starting Price
Memory Care
$5,175
Starting Price
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Reviews of Villas at San Bernardino in San Bernardino, California
4.8
(16 reviews)
Facility
4.8
Staff
4.8
Food
5.0
Activities
5.0
Value
5.0
John10
5
|
May 27, 2024
I am a friend or relative of a current/past resident
My wife is currently at the Villas at San Bernardino. She's in the memory care unit. They do both assisted and memory care. They're very clean. The food smells good. The only thing that they're lacking at all is just a little bit of understaffing, but everybody's having a problem with that. The rooms are nice especially in assisted living, because, memory care has to be under lock and key whereas assisted living does not. They have an elevator. The staff is very nice and very friendly. Nobody's perfect, but they try hard and they're very good. They seem to be very knowledgeable. I just find it hard where to find fault with them. They have a chef. For my wife, everything has to be pureed. She can't eat anything solid without choking, so they make everything. They can fulfill any special diet. She has a roommate and the roommate's daughter and son-in-law, I've met them and talked to them, and they said they looked far and wide and couldn't find a better place.
Provider Response
Hello John,
We are truly grateful for your feedback and for sharing your experience. It warms our hearts to hear that you and your wife are having a positive experience at The Villas at San Bernardino. Our team puts a lot of effort into maintaining a clean environment and providing delicious meals, and we're so pleased that you noticed and appreciated our hard work.
We want to express our gratitude for your understanding of the staffing challenges we face. We are always striving to improve, and your kind words about our staff's friendliness and knowledge mean a great deal to us. We are dedicated to providing the best care possible, and your feedback reaffirms the impact of our efforts.
We will continue to ensure your lovely wife receives the care and attention she deserves. Thank you once again for taking the time to share your thoughtful review and for being a valued part of our community.
Warm regards,
The Villas at San Bernardino
Shirley
5
|
April 30, 2024
I visited this facility
I toured Villas at San Bernardino. What we saw all looked very nice. I have no complaints and no negatives that I know of. The facilities are just very clean, inviting, and homey. When I stepped inside the community, the atmosphere felt very friendly and comfortable. The layout is very nice. The sizes of the rooms are adequate, and the dining area was very nice, too.
Provider Response
Dear Shirley,
Thank you so much for your wonderful review and for taking the time to visit Villas at San Bernardino! We're thrilled to hear that our community met your expectations with its clean, inviting, and homey environment. Our team works diligently to create a friendly and comfortable atmosphere, so we're delighted that you felt that warmth from the moment you stepped inside.
We take pride in our thoughtfully designed layouts and room sizes, ensuring that all our residents feel right at home. Our dining area is one of the many spaces where residents can enjoy not just delicious meals but also wonderful company.
We're so glad you noticed the effort we put into making Villas at San Bernardino not just a place to live, but a place to thrive. Your feedback is invaluable and encourages us to keep enhancing our services and amenities. We hope to see you again soon and look forward to possibly having you as part of our community! Please reach out to us with any questions you may have!
Warm regards,
Villas at San Bernardino
Lori
5
|
April 4, 2024
I visited this facility
From the minute I walked into Villas at San Bernardino I was extremely satisfied. I felt like I was part of the family. The reception was very welcoming. The director came and introduced himself to us. I saw the dining room, which looked like a restaurant, and I was just totally impressed.
The residents there looked happy and content. Then what they did for us, which just blew me away, was when we arrived about lunchtime, they served us lunch. They gave us the menu and let us sit in their room for a banquet. It was just a private room, like if your family were to come and eat with you. It was very impressive.
The tour was impeccable. I felt like we were at a hotel, like at a Marriott or something. The setup is just beautiful. It's very clean and you can tell how well the place is by the residents. They had smiles on their faces, came up and spoke to us, and shared their opinions about the place with us. It's topnotch. I had driven by that place many times before and I thought it was way out of my budget, but after going in I realized it is possible. If my brother would help me, we would have to pay out of pocket. He could go there, but it would have to be a one-bedroom.
The rooms were very nice. I was very pleased. It's somewhere I would want to go to myself, if I had to. There was a mix of people of ethnic backgrounds there, because we're African American, so it was nice to see some African American faces as well as caucasian faces and Hispanic faces. So that made me feel comfortable. They were excellent. They had a salad bar. I was so impressed.
Provider Response
Dear Lori,
Thank you for sharing your experience at Villas at San Bernardino. We are delighted to hear about your positive impressions! Creating a warm and inviting atmosphere for our residents and their families is our top priority. We are thrilled that you felt at home from the moment you walked through our doors. Our team takes great pride in providing exceptional service and hospitality, and we're glad that you were impressed by our director and the rest of our staff.
It's wonderful to hear that you enjoyed the dining experience and found our community to be comparable to a top-notch hotel. Maintaining a pristine and comfortable environment for our residents is of utmost importance to us, and we're grateful for your recognition of our efforts.
Our community thrives on the richness of its diversity, and we strive to ensure that everyone feels welcomed and valued. Thank you again for your kind words about Villas at San Bernardino.
Philip S.
5
|
March 22, 2024
I am a friend or relative of a current/past resident
It’s a wonderful community, clean, food is very good. Staff is very welcoming, helpful. Activities are wonderful, Activity Director is great with residents.
Provider Response
We are incredibly grateful for the time you took to leave such a positive review for us! It means a lot to us to hear from friends and relatives of our residents, as it provides essential feedback and encouragement to our team.
We are delighted that you find our award winning community wonderful and enjoyable in multiple ways. We take great pride in maintaining a welcoming and supportive environment, so it's delightful to hear that our staff's efforts have been noticed and appreciated.
We are especially thrilled to hear your thoughts on our Activity Director's tireless efforts and wholehearted dedication. We are very proud of the Activity program and know that it significantly enriches the experience for our residents. We believe in the profound impact of engaging and meaningful activities on the well-being and happiness of our residents and will continue our dedication to excellence in all we do.
Please know that your kind words have been shared with our entire team. Your feedback inspires us to continue striving for excellence in everything we do.
Thank you once again for recognizing our efforts. We are committed to ensuring that Villas at San Bernardino remains a place where residents feel at home and families feel confident in the care their loved ones receive.
Jpgronek
5
|
March 21, 2024
I am a friend or relative of a current/past resident
The rooms at the Villas are very nice.
The food is Five Star quality every day.
The staff treats the residents like family, and truly care about them.
Provider Response
Thank you so much for taking the time to leave this wonderful review. We're absolutely thrilled to hear that your experience with the Villas has been so positive. It's fantastic to know that the rooms met your high standards and that our culinary efforts are hitting the mark with Five Star quality!
We take great pride in our staff, and hearing that they treat residents like family and show genuine care truly warms our hearts. Our team is dedicated to providing a warm, supportive, and friendly environment for all our residents, and your words affirm that we are on the right track.
Your feedback is invaluable to us and serves as a wonderful encouragement to our team. We're so grateful to have been able to serve you or your relative, and we hope to continue exceeding expectations. If there's anything more we can do, please don't hesitate to reach out.
Thank you again!
Patricia
4
|
October 20, 2022
I visited this facility
It was a nice facility. The staff who toured me around was very nice. The dining area was good and it was handicap-accessible. The people working in the dining area were also very nice. I would like my mom to be there. They had movies and other activities.
Provider Response
Dear Patricia,
Thank you for sharing your positive experience during your visit to our assisted living community. We are delighted to hear that you found our environment accommodating and welcoming. Our award-winning team takes great pride in creating a supportive and friendly atmosphere, and we're thrilled that this was evident during your tour.
We believe that our staff's dedication to excellence and our residents' well-being sets us apart, and your kind words reinforce our commitment to maintaining high standards in all we do. The dining experience, accessibility features, and engaging activities are all integral parts of our approach to providing a fulfilling lifestyle for our community members.
We are honored that you are considering our community for your mom. Please know that we are here to assist with any questions or needs you may have as you make this important decision. Thank you once again for your review, and we look forward to the possibility of welcoming your mom into our community.
Best regards,
Villas at San Bernardino Team
Clara
5
|
August 15, 2022
I visited this facility
I had an in-person tour here. Overall, the tour was very, very nice. It's a very nice location. It was excellent. The staff was very nice, friendly, and explained everything very well. The dining area was kind of like a small restaurant with a full menu. The staff showed me the menu and foods they would be serving that day, and it was very nice. The facility was very clean and smelled good. There were residents in the common areas. They looked good and well-cared for. They have a patio area where there's a fountain and outdoor seating. The staff gave me a calendar of events, and they have like a game night and a movie night. Everyone was friendly.
Provider Response
Dear Clara,
Thank you for taking the time to share your thoughts following your in-person tour of our community. We are thrilled to hear that your visit was a positive and enjoyable experience. Our team strives to create a welcoming and vibrant environment, and we're delighted that this was reflected in your tour.
We're pleased you found our location appealing and our community clean and inviting. Our dining area is indeed designed to offer a comfortable and restaurant-like experience, complete with a full menu to cater to the diverse preferences of our residents. It's great to hear you appreciated the menu and the day's offerings.
The well-being and contentment of our residents are our top priorities, and we're glad you noticed residents looking happy and well-cared for in our common areas. Our outdoor patio and fountain area is a favorite among many for relaxation and socializing, and we're glad it caught your eye.
We're also happy to hear that the variety of events and activities, such as game night and movie night, appealed to you. We believe in creating a dynamic and engaging community where everyone can find something they enjoy.
Thank you once again for your kind words. We are here to provide any further information you might need or answer any questions you may have. We hope to have the opportunity to welcome you or your loved one into our community.
Best regards,
Villas at San Bernardino Team
Melissa
4
|
March 20, 2022
I visited this facility
It was a very clean place. They do activities with the memory care residents, and they showed us all the programs that they do for the day. There are security doors, but they don't lock them in. There will be an alarm that'll go off after a few seconds, and they'll just be within the building. The rooms are very clean. They don't mix men and women, too. They answered all our questions and told us what's allowed and what's not.
They have a couple of common rooms. One was where they can sit and watch TV, and then another place where they can drink coffee or eat pastries. It's almost like a library because there's nothing there but books. If they want to sit in the patio area, they can also sit outside and read or do whatever they want to do.
Provider Response
Dear Melissa,
Thank you for taking the time to visit our memory care community and for sharing your impressions with us. We are pleased to hear that you found our community to be clean and well-maintained. Providing a safe, clean, and engaging environment for our residents is one of our top priorities.
We're glad that the range of activities and programs available for our memory care residents stood out to you. It's important to us that all residents have the opportunity to engage in activities that are not only enjoyable but also beneficial for their well-being and cognitive health.
Security and safety are paramount in our memory care community, and we appreciate you recognizing the measures we have in place, such as the security doors with alarms. Ensuring the safety of our residents while maintaining their dignity and independence is crucial to us.
It's reassuring to hear that our team was able to answer all your questions thoroughly and provide clarity on what is allowed within our community. We strive for transparency and open communication with both residents and their families.
We're delighted that you noticed the variety in our common areas, from the TV room to the more tranquil spaces like our café area and library. It's important to us that our residents have different spaces to enjoy based on their mood and preferences.
Finally, the outdoor patio area is indeed a lovely spot for residents to relax, read, or engage in activities, and we're glad it caught your attention.
Thank you again for your review. If you have any more questions or need further information, please don't hesitate to reach out. We hope to have the opportunity to welcome you or your loved one into our community.
Best regards,
Villas at San Bernardino Team
Janice
5
|
September 24, 2021
I visited this facility
I went here. It was a beautiful facility, very nice, people seemed very friendly and nice. I saw a studio apartment, it was small, but it was very nicely decorated to show what you could do with it, and we saw a one-bedroom apartment also, and the bathrooms were extremely handicapped-accessible, very nice. They had a very filled calendar of activities, they played bingo, they had crafts, music, and movies. We didn't eat, but they showed us the food. It looked great. Everything was very nice there. The staff I met was very nice.
Provider Response
Dear Janice,
Thank you so much for your wonderful review and for taking the time to visit our assisted living community. We are delighted to hear that you found our community beautiful and welcoming. Our team works hard to create a friendly and inviting atmosphere, so it’s heartening to know that this was reflected during your visit.
We're glad you appreciated the design and layout of our studio and one-bedroom apartments, especially the attention to detail in making them both stylish and functional. Ensuring that our living spaces are comfortable, aesthetically pleasing, and accessible is important to us, as we want all our residents to feel at home.
It’s great to hear that our calendar of activities caught your eye. Engaging our residents with a variety of events and activities is key to our community spirit, and we love providing a range of options like bingo, crafts, music, and movie nights to keep our residents active and entertained.
We’re also pleased that the food we offer looked appealing to you. We pride ourselves on providing nutritious and delicious meals that cater to the tastes and dietary needs of our residents.
Thank you again for your kind words about our staff. We believe that our team's dedication and friendliness are what truly make our community a special place to live.
Should you have any more questions or if there’s anything else we can assist you with, please don’t hesitate to get in touch. We hope to have the opportunity to welcome you or your loved one to our community in the future.
Best regards,
Villas at San Bernardino Team
Pamela
5
|
September 15, 2021
I visited this facility
I went here. The staff was great and knowledgeable. It's a really beautiful facility. The dining area was clean and well-stocked. It's a gorgeous facility. It didn't look like a nursing home. They have a movie room, a game room, an outside patio, and a TV room downstairs. They did not take me to the memory care area because it's a locked area. They have a central courtyard with locked gates, so residents could get out that way, but they couldn't go anywhere.
Provider Response
Dear Pamela,
Thank you for sharing your positive feedback following your visit to our assisted living community. We are thrilled to hear that you had a pleasant experience and found our staff great and knowledgeable.
It's wonderful to know that the beauty of our community stood out to you. We take pride in maintaining a clean, welcoming, and aesthetically pleasing environment for our residents and guests. We're glad that you appreciated the dining area, as well as the various amenities such as the movie room, game room, outside patio, and TV room.
We understand your note about not visiting the memory care area due to its secure nature. The safety and well-being of our residents, especially those in memory care, are our utmost priorities, and we ensure a secure environment while maintaining their freedom within safe boundaries, like our central courtyard.
Thank you once again for your kind words. Should you have any further questions or wish to know more about our community, please don't hesitate to reach out. We would be more than happy to assist you.
Best regards,
Villas at San Bernardino Team
Lynne
5
|
January 25, 2021
I am a friend or relative of a current/past resident
My mom is here. They're great. If it wasn't for COVID, it would feel like a resort. It's really nice. The people there are very caring. My mom is picky and she has absolutely nothing, but good things to say about all the helpers. They pride themselves on their food. This is something that they brag about, that their staff eats there too, because the food is so good and it's mostly fresh. My mom can't believe how good the food is. She's been there since September, and you don't usually find that in a group living situation like this. My mom is 95 years old, and she says, "I'm gonna have to go on a diet, I'm gaining too much weight, 'cause it's so good."
Also, they have an activity director who really tries to make sure there's something going on and they frequently have a woman or some other entertainers who come and sing or whatever on the patio, distanced away from the residents. It's very hard right now because of COVID, but the place has really the potential to be so good and the people are just so nice. In spite of the pandemic, they load up whoever wants to go into this nice touring van that they have, and they drive around and they look at things. One time, they went all the way to Oakland, and they take them sightseeing and driving around neighborhoods. They have a library and a woman who plays the piano every night. My mom and some other women sit and they'd sing hymns together, but they have to be 6 feet apart.
Recently, they had some people that tested positive for COVID. They had to have everybody stay in their rooms and they tested everybody. Now, it's going away and they're starting to come out and be able to eat again in the dining room. There's a hair salon there, and my mom was able to utilize that one time before COVID emerged again in California; they have to follow the rules of the State. They have a nice patio with a fountain where the residents can go sit outside, and they call it 'the backyard.' They have sidewalks around the facility, so that the residents can walk around. It is right next to a freeway, but you can't hear it. The neighborhood is not that great, but the home itself is very nice. They're doing their best, and they really care. Again, my mom is picky, but she's been real pleased how clean everything is.
Provider Response
Dear Lynne,
Thank you so much for sharing such a heartfelt review of our assisted living community and your mom's experience with us. We are truly grateful for your kind words and happy to know that your mom feels well-cared for and content in our community.
We're thrilled that despite the challenges posed by COVID, your mom and other residents continue to enjoy our amenities and services. It's great to hear that our culinary efforts are particularly appreciated – we do take pride in offering delicious, fresh food that appeals to our residents, and it's wonderful that your mom enjoys the meals so much.
We also appreciate your recognition of our efforts to keep residents engaged and connected through activities and entertainment, even with the necessary safety measures in place. Our activity director and staff work hard to ensure there's always something enjoyable and enriching for everyone to participate in.
The safety and well-being of our residents are always our top priorities, especially during these challenging times. We are committed to following all health guidelines and protocols to ensure a safe environment for our residents and staff.
We understand the importance of a clean and comfortable living environment, and we're pleased to hear that your mom is satisfied with the cleanliness and upkeep of our community.
Thank you again for your support and for entrusting us with your mom's care. Please know that we are here for you and your mom, and we aim to continue making our community a place where she can enjoy a high quality of life.
Best regards,
Villas at San Bernardino Team
Sally Hammond
5
|
May 22, 2020
I am a friend or relative of a current/past resident
This is a wonderful facility. They truly care about their residents
During these difficult times they have definitely stepped up to protect the residents. And can proudly say they have had no Covid cases My reclusive father in-law loves living here.
Provider Response
Thank you, Sally, for sharing your positive experience with Villas at San Bernardino. It's heartening to hear that during such challenging times, our commitment to the safety, health, and happiness of our residents shines through. We take immense pride in creating a supportive and caring environment, and it's rewarding to know that your father-in-law enjoys living in our community. Your acknowledgment motivates us to continue our efforts to provide a safe and welcoming home for all our residents.
Karen
5
|
March 24, 2020
I visited this facility
It is a very nice and very clean place. They have lots of activities and they have parties going on all the time but maybe not now with the coronavirus. I would have chosen that place for my husband. The dining room was clean. But I didn't see any activities when I was there. They had a library where you can go in and read anytime you wanted to. You can get cookies there, which was nice. They have a special room for movies, too. It's a lot smaller place but it has lots of things going on. It is also very clean. The staff who assisted me was very helpful.
Provider Response
Thank you, Karen, for your glowing review of our community. We're delighted to hear that our commitment to cleanliness and vibrant community life stood out to you during your visit. It's true, our range of activities and the special touches like our library and movie room are designed to enrich the lives of our residents, even in challenging times like these. We're glad you noticed and appreciated the efforts we put into making our community a lively, engaging, and clean environment for everyone. Your feedback is incredibly valuable to us, and we're here to provide any further information or support you may need for your husband.
Ron
5
|
October 7, 2019
I visited this facility
I was impressed with them. They gave us all their information. I didn't see a lot of interaction between their staff members and what-not, but we did go into a couple of rooms that they had available. They were very nice. It was one location where I thought about placing my mother, but it was so far away from where we live. They had a small library and a small movie theater. The staff member who showed us around was very nice and very informative. I liked that they monitor who goes in and who goes out. They have surveillance, which I really appreciate.
Provider Response
Dear Ron,
Thank you for taking the time to visit our assisted living community and for sharing your impressions. We're glad to hear that you were impressed with our community and the information provided during your tour. Our team strives to offer thorough and informative tours to help families make the best decision for their loved ones.
We appreciate your comments on our living spaces, small library, and movie theater. We aim to create a comfortable and engaging environment for our residents, offering various amenities that cater to their interests and needs.
While we understand the challenge of distance and the importance of location when selecting a community for your mother, we're grateful that our community was considered. Your feedback regarding the interaction between staff members is noted, and we continuously work on fostering a warm and interactive atmosphere for everyone.
The safety and security of our residents are top priorities for us, so we're pleased that you recognized and appreciated the measures we have in place, including monitoring and surveillance.
Thank you once again for considering our community. If there are any additional questions or if circumstances change and the distance becomes less of a factor, please do not hesitate to contact us.
Best regards,
Villas at San Bernardino Team
Harry
4
|
August 22, 2017
I visited this facility
The rooms were nice, clean, and spacious. The staff was friendly, helpful, and answered all the questions I had. They had a schedule of activities and they had a TV room, library, lunch room, and dining room. The dining area was orderly and clean.
Provider Response
Dear Harry,
Thank you for sharing your positive experience visiting our assisted living community. We're delighted to hear that you found the rooms to be nice, clean, and spacious. Our team works hard to maintain a welcoming and hygienic environment, so your feedback is very encouraging.
We're also glad that you found our staff to be friendly and helpful, and that they were able to answer all your questions. Providing support and information to our visitors is important to us, as we understand the importance of finding the right community for loved ones.
It's great to hear that our schedule of activities and the various communal areas like the TV room, library, and dining rooms met your approval. We strive to create a vibrant and engaging community where residents can enjoy a variety of activities and socialize in comfortable settings.
Thank you again for considering our community and for taking the time to provide feedback. If you have any more questions or need further information, we're here to help.
Best regards,
Villas at San Bernardino Team
Thomas602537
5
|
June 11, 2016
I visited this facility
The staff and the food were incredible here. The staff member who took us around was wonderful. She came in on her day off to meet with us. We met the director of activities, who even ate lunch with us. The apartment was very spacious, one of largest apartments we've seen, and it was very well maintained. They had a library, a meeting room, and a computer room.
Provider Response
Thank you so much for taking the time to visit our assisted living community and for your wonderful feedback. We're thrilled to hear that you had such a positive experience with our staff and the food during your visit. Our team is committed to providing a welcoming and supportive environment for all our visitors and residents, and we're delighted that this was reflected in your tour.
It's great to know that the staff member who guided your tour went above and beyond to meet with you on her day off. We'll be sure to pass along your kind words to her and the director of activities. It's heartening to hear that you enjoyed lunch and the opportunity to experience firsthand the engaging and friendly atmosphere we strive to foster here.
We're also pleased that you found the apartment spacious and well-maintained. Providing comfortable and appealing living spaces is important to us, as we want all our residents to feel at home.
Thank you for noting our facilities, including the library, meeting room, and computer room. We believe in offering a variety of amenities to meet the diverse interests and needs of our residents.
If you have any further questions or if there's anything more we can do for you, please don't hesitate to reach out. We hope to have the opportunity to welcome you or your loved one into our community.
Best regards,
Villas at San Bernardino Team
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Frequently Asked Questions
Villas at San Bernardino Memory Care, residents' health and cognitive functioning are assessed by a licensed nurse and the community's care team upon admission and regularly thereafter. The frequency of reassessment varies depending on the resident's individual needs and changes in their condition but typically occurs every 6-12 months or as needed.
At Villas at San Bernardino, we prioritize ongoing education and training for our staff, particularly in the area of dementia care. Our team participates in regular training and continuing education programs to ensure they are equipped with the latest knowledge and best practices in caring for seniors with memory loss. We believe that investing in our staff's training and education is essential to providing the highest level of care to our residents.
Villas at San Bernardino Memory Care keeps residents' families informed about their loved ones' health by providing regular updates and open communication with the care team. Family members are welcome to schedule meetings with the care team to discuss their loved ones' health and care plans. Additionally, the care team may communicate with family members through phone calls, emails, or text messages to provide updates on any changes in their loved ones' health status. We also have a monthly newsletter that we share with families.
At Villas at San Bernardino, we have a dedicated and compassionate team of care and wellness staff on duty 24 hours a day, covering both daytime and overnight shifts. We consistently maintain adequate staffing levels to ensure the highest level of care and safety for our residents. Our staffing levels are carefully evaluated and adjusted as needed to meet the changing needs of our residents.
At the Villas at San Bernardino Memory Care, we offer a diverse range of programs and activities designed to engage our residents and stimulate their long-term memories. Our program includes research-based activities that encourage residents to participate in hobbies and interests they enjoyed in the past.
For residents showing early signs of memory loss, we have a special socialization program featuring small-group activities to foster new friendships and emotional connections. Our staff creates personalized care plans focusing on individual needs and interests to engage residents' long-term memories. Utilizing reminiscence therapy techniques, we encourage residents to share memories and stories from their past, incorporating these into our activities and programs whenever possible.
Our dedicated team is committed to creating a warm and nurturing environment that supports residents' emotional, physical, and social well-being.
Villas at San Bernardino Memory Care uses various techniques to support memory care residents during mealtimes, including:
Simplified menus with a clear and easy-to-read font
Color contrast plates to help distinguish food from the plate
Calming music and comfortable lighting create a relaxed atmosphere
Trained staff who offer guidance, support, and encouragement to residents who need assistance with eating
Consistent seating arrangements and mealtime routines to help residents feel more comfortable and secure.
Villas at San Bernardino hosts a diverse assisted living population with an average age of 78+. Residents enjoy socializing, gardening, and participating in arts and crafts.
At Villas at San Bernardino, the assisted living community is characterized by its diversity, welcoming individuals from various backgrounds and with differing care needs. While the average age typically falls within the mid-80s range, it varies among residents.
Favorite activities among residents are as diverse as the community itself. Some enjoy socializing with peers during communal gatherings, while others may prefer participating in tailored exercise classes or engaging in stimulating mental activities like puzzles. Additionally, cultural events, games, and entertainment options such as music and movies cater to a wide range of interests and abilities, ensuring there's something for everyone to enjoy and thrive in their senior years.
Villas at San Bernardino benefits from its convenient location, offering assisted living residents access to various nearby attractions within walking distance. Residents can enjoy leisurely walks to serene parks like Perris Hill Park or Meadowbrook Park, perfect for relaxation and outdoor activities. Additionally, nearby shopping centers such as Inland Center Mall provide opportunities for retail therapy and dining experiences at local restaurants. With these amenities close by, residents have easy access to entertainment, dining, and natural spaces to enhance their quality of life.
Villas at San Bernardino offers transportation services to assisted living residents for escorted medical appointments, group outings, and scheduled shopping trips. The community also has a shuttle service that provides transportation to nearby destinations, making it easy for residents to run errands or attend events.
The dining and chef program at Villas at San Bernardino is exceptional because it is committed to providing delicious, healthy meals that cater to a variety of dietary needs and preferences. Assisted living residents can look forward to a diverse menu that includes seasonal ingredients and locally-sourced produce, as well as classic dishes and international cuisine. The community also has a private dining room for special occasions and family gatherings. Residents can enjoy three meals a day in the communal dining room or have meals delivered to their apartment. The dining staff at Astoria Park is dedicated to providing an exceptional dining experience for all residents, with the ability to customize meals and accommodate special requests.
Villas at San Bernardino takes great care in providing a comfortable environment for its assisted living residents. They have 24-hour staffing and emergency call systems in every apartment to ensure the well-being and comfort of the residents. Smoke and fire detection systems are also installed throughout the community. The entrances and exits are closed, and visitors are required to sign in and out at the front desk. Periodic safety checks are conducted to ensure that all residents are accounted for and in good health. Villas at San Bernardino is committed to providing a safe and secure environment for all of its residents.
Villas at San Bernardino keeps residents' families informed about their loved ones through regular communication and updates. The community provides families with a variety of resources, including monthly newsletters, email updates, and phone calls. Additionally, families can schedule regular check-ins with staff members to discuss their loved one's care plan and progress. The community also hosts family events and activities throughout the year, providing opportunities for families to visit and spend time with their loved ones. Villas at San Bernardino is dedicated to maintaining open lines of communication with residents' families and ensuring that they are well-informed about their loved ones' well-being and care.
At Villas at San Bernardino, we are committed to providing high-quality care and support for our residents, and we believe that having ample care staffing is essential to achieving this goal. We staff according to the current care needs of our residents. Day or night, our care staff ensures that our residents have access to timely care and the support they need around the clock. Our dedicated staff is trained to provide personalized care and support to each resident based on their individual needs and preferences. We are committed to providing a safe and comfortable environment for our residents while maintaining a high level of care and attention at all times.
We understand that pets are an important part of many seniors' lives. That's why we welcome pets, subject to certain restrictions and guidelines.
We offer several indoor and outdoor areas where pets can enjoy themselves while staying safe and comfortable. Our outdoor areas include well-maintained, landscaped courtyards and patios with walking paths and plenty of seating areas.
At the Villas at San Bernardino, we understand the importance of pets in our residents' lives, and we strive to provide a welcoming and pet-friendly environment that meets their needs and promotes their well-being.
The Villas at San Bernardino staff receives ongoing training in various areas to ensure they are equipped to provide the finest care possible for our senior residents. This ongoing training includes topics such as safety and emergency procedures, medication management, dementia care, fall prevention, and infection control. The staff also receives regular updates on new research and best practices in senior care. Additionally, staff members are encouraged to pursue further education and training to continue developing their skills and knowledge.
At Villas at San Bernardino, we do not provide specialized memory care services for our Assisted Living residents. However, for our Memory Care residents, we offer a secure and safe environment through various security measures such as our 24-hour staff and a wireless pendant for residents. Our staff members receive ongoing training to respond to emergencies and ensure the safety of all residents.
Villas at San Bernardino hosts a diverse assisted living population with an average age of 78+. Residents enjoy socializing, gardening, and participating in arts and crafts.
At Villas at San Bernardino, the assisted living community is characterized by its diversity, welcoming individuals from various backgrounds and with differing care needs. While the average age typically falls within the mid-80s range, it varies among residents.
Favorite activities among residents are as diverse as the community itself. Some enjoy socializing with peers during communal gatherings, while others may prefer participating in tailored exercise classes or engaging in stimulating mental activities like puzzles. Additionally, cultural events, games, and entertainment options such as music and movies cater to a wide range of interests and abilities, ensuring there's something for everyone to enjoy and thrive in their senior years.
Villas at San Bernardino benefits from its convenient location, offering assisted living residents access to various nearby attractions within walking distance. Residents can enjoy leisurely walks to serene parks like Perris Hill Park or Meadowbrook Park, perfect for relaxation and outdoor activities. Additionally, nearby shopping centers such as Inland Center Mall provide opportunities for retail therapy and dining experiences at local restaurants. With these amenities close by, residents have easy access to entertainment, dining, and natural spaces to enhance their quality of life.
Villas at San Bernardino offers transportation services to assisted living residents for escorted medical appointments, group outings, and scheduled shopping trips. The community also has a shuttle service that provides transportation to nearby destinations, making it easy for residents to run errands or attend events.
The dining and chef program at Villas at San Bernardino is exceptional because it is committed to providing delicious, healthy meals that cater to a variety of dietary needs and preferences. Assisted living residents can look forward to a diverse menu that includes seasonal ingredients and locally-sourced produce, as well as classic dishes and international cuisine. The community also has a private dining room for special occasions and family gatherings. Residents can enjoy three meals a day in the communal dining room or have meals delivered to their apartment. The dining staff at Astoria Park is dedicated to providing an exceptional dining experience for all residents, with the ability to customize meals and accommodate special requests.
Villas at San Bernardino takes great care in providing a comfortable environment for its assisted living residents. They have 24-hour staffing and emergency call systems in every apartment to ensure the well-being and comfort of the residents. Smoke and fire detection systems are also installed throughout the community. The entrances and exits are closed, and visitors are required to sign in and out at the front desk. Periodic safety checks are conducted to ensure that all residents are accounted for and in good health. Villas at San Bernardino is committed to providing a safe and secure environment for all of its residents.
Villas at San Bernardino keeps residents' families informed about their loved ones through regular communication and updates. The community provides families with a variety of resources, including monthly newsletters, email updates, and phone calls. Additionally, families can schedule regular check-ins with staff members to discuss their loved one's care plan and progress. The community also hosts family events and activities throughout the year, providing opportunities for families to visit and spend time with their loved ones. Villas at San Bernardino is dedicated to maintaining open lines of communication with residents' families and ensuring that they are well-informed about their loved ones' well-being and care.
At Villas at San Bernardino, we are committed to providing high-quality care and support for our residents, and we believe that having ample care staffing is essential to achieving this goal. We staff according to the current care needs of our residents. Day or night, our care staff ensures that our residents have access to timely care and the support they need around the clock. Our dedicated staff is trained to provide personalized care and support to each resident based on their individual needs and preferences. We are committed to providing a safe and comfortable environment for our residents while maintaining a high level of care and attention at all times.
We understand that pets are an important part of many seniors' lives. That's why we welcome pets, subject to certain restrictions and guidelines.
We offer several indoor and outdoor areas where pets can enjoy themselves while staying safe and comfortable. Our outdoor areas include well-maintained, landscaped courtyards and patios with walking paths and plenty of seating areas.
At the Villas at San Bernardino, we understand the importance of pets in our residents' lives, and we strive to provide a welcoming and pet-friendly environment that meets their needs and promotes their well-being.
The Villas at San Bernardino staff receives ongoing training in various areas to ensure they are equipped to provide the finest care possible for our senior residents. This ongoing training includes topics such as safety and emergency procedures, medication management, dementia care, fall prevention, and infection control. The staff also receives regular updates on new research and best practices in senior care. Additionally, staff members are encouraged to pursue further education and training to continue developing their skills and knowledge.
At Villas at San Bernardino, we do not provide specialized memory care services for our Assisted Living residents. However, for our Memory Care residents, we offer a secure and safe environment through various security measures such as our 24-hour staff and a wireless pendant for residents. Our staff members receive ongoing training to respond to emergencies and ensure the safety of all residents.
We are located in a residential neighborhood, nestled into the foothills near Arrowhead Country Club. There are also nearby amenities such as parks, restaurants, and shops within walking distance, making it a convenient location for residents and visitors alike.
We work closely with St. Bernardine's Medical Center, Loma Linda University Medical Center and Kaiser Fontana.
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